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ICT Service Support Technician
2 weeks ago
ICT Service Support Technician (Ceredigion County Council)
Job descriptionAbout the role
If you are motivated by delivering first class customer service and committed to improving the customer experience, then we would very much like to hear from you.
You will be expected to work predominantly at Llanidloes High School, Powys, whilst also undertaking some duties at other supported locations as needed.
We are looking to recruit an enthusiastic ICT Support officer to join our ICT support team. As ICT Support Officer you will:
support ICT systems including servers, PCs, Laptops, iPads, chromebooks/ and other ICT equipment as needed act as first line support for users at the site and will be expected to support staff and pupils with their ICT issues have previous experience of ICT support and a good understanding of networks and IT systems apply logical and creative skills to support and develop systems be polite, approachable and have a can-do attitudeThe ability to communicate effectively through the medium of Welsh and English is essential.
In exchange for your skills and interest, we will offer in return the opportunity to work in a forward thinking and ambitious organisation, located in an area recognised for its stunning landscapes and beaches. Furthermore, you will have:
up to 34 days annual leave days per year (plus 8 public holidays) flexible working arrangements Local Government Pension Scheme learning and development opportunities salary sacrifice schemes including the Cycle to Work scheme Health and Wellbeing initiatives including discounted memberships to our local leisure centres life-style savings and Vectis card and much more-
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