Business Improvement Lead

3 weeks ago


Chichester, United Kingdom West Sussex County Council Full time

If so, this opportunity may be ideal for you

The Opportunity

Salary:  £52,049 to £55,615 per annum

Working Pattern:  Full time, 37 hours per week

Base Location:  County Hall, Chichester, hybrid working from home available

Interview date:  w/c 01 July 2024

Working as part of a team, as the Business Improvement Lead, you will provide technical expertise and leadership on the implementation of innovation and new ways of working, including identifying opportunities for efficiency, reducing costs and improving service delivery.

You will be working closely with a range of internal and external stakeholders to design and deliver high quality business improvement and change outcomes within target timescales. This will involve working both independently and collaboratively to undertake a range of shaping, planning, reporting and analytical activity to discover relevant information about current service(s), provide input to new design models, assess options and draft proposals, track progress, and identify and mitigate risks, issues and dependencies in support of programme and continuous improvement delivery.

You will provide detailed advice and guidance, including responding to queries and problems, and influencing and persuading individuals through the development of effective relationships in a challenging and complex environment.

What are we looking for?

As the successful Business Improvement Lead, you will:

You will have previous experience of successfully deliver assigned programme / project documentation as defined and agreed with the Programme and/or Senior Responsible Officer, to a deadline and to the highest quality. Experienced in drafting business cases, defining user requirements, and developing and sharing documentation. Have experience of managing the production of the business process and the planned deliverables. Able to motivate and raise the skill & capabilities of team members to successfully deliver the assigned work as part of the programme / project team. Able to identify opportunities to reduce all nonessential costs within the programme / project, continually seek and to improve efficiency whilst adding value into the service. Maintain insight and knowledge of other Councils, government associations and market trends. Have experience of continually build positive relationships with key stakeholders in other departments / agencies. Experience of managing, identifying and mitigating all associated risks & issues that will impact the successful delivery of the programme / project. Have experience of analysing documents to ensure the full requirements are establish business benefits and establish gap analysis. Have previous experience of managing colleagues when required through programme / project activity.

For more information on the Key Skills as well as the Qualifications and/or experience required, please refer to the Job Description attached.

Working for us

an excellent  generous holiday entitlement of 30 days (plus opportunity to buy additional leave) a range of flexible working options, depending on your job role maternity, paternity, dependency and adoption leave volunteering opportunities training and development opportunities, including coaching and mentoring a range of discounts giving our staff access to hundreds of offers; groceries, travel, cinema tickets, days out, leisure activities, high street retailers and the opportunity to save over £1,000 a year through our West Sussex Choices benefits platform (see our  Staff discounts page  if you are a business looking to offer a discount) health and wellbeing benefits including access to our Employee Assistance Programme, Mental Health First Aiders and Voluntary Health Cash Plans

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