Receptionist
4 months ago
Job Duties
We are seeking to expand our diverse team of change makers and innovators. As a member of the Virginia State Police family, you would make a difference by serving every city, county, town, resident, and visitor of the Commonwealth through supporting our vast public safety mission. Challenge yourself to make a difference today by applying for a career with the Virginia State Police
Established in 1932, the Virginia State Police has grown to be the largest police department in the Commonwealth of Virginia. As the mission of the Department has continued to expand, our workforce continues to grow. We embrace our tradition of professionalism and excellence, and we are excited for our future as we continue our journey to become best in class. We are firmly committed to our family-like culture and are seeking to expand our diverse team.
In addition, the Virginia State Police supports its personnel through a comprehensive, holistic Wellness Program. From our Therapy Dog, Piper, to full-time peer support, our wellness staff teaches and coaches “cognitive fitness” for all employees every step of the way. Our Wellness Program fosters a welcoming, peer-oriented, inclusive environment with the resources to support our employees throughout their entire VSP career. We are committed to providing the best so you can be at your best
Contact Human Resources for additional details.
•Operates the telephone switchboard.
•Greets and directs visitors, collects information, and issues visitor badges while acting as a Department liaison.
•Completes Department forms as well as outside agency forms related to background/criminal history requests.
•Performs other Criminal Justice Information Services (CJIS) related assigned duties in a timely manner.
•Trains relief operators.
•Maintains a neat and presentable work area.
Minimum Qualifications
•Knowledge of standard English grammar, spelling, and proper usage of punctuation; of office practices, and procedures; and of manual and automated alphabetic, numeric, and other generally accepted filing systems.
•Skill in customer service and professional phone communications; in operating computers; and in using Microsoft Office applications (Word, Excel, PowerPoint, Outlook) for the purposes of typing, data entry, drafting, and producing various documents.
•Demonstrated ability to prepare administrative reports and correspondence; to collect and assemble data and information; to enter and record data in various computer systems; to prioritize work assignments; to follow written and oral instructions; to apply general office policies and procedures; use standard office automated equipment (computers, printers, and fax machines, and learn the operation of office equipment as changes occur); to greet and assess the needs of visitors; to receive and route calls in a professional manner via a multi-line telephone switchboard; to disseminate information efficiently and accurately; to communicate effectively orally and in writing in English with internal and external customers and agencies; to multi-task as needed; to work independently and as a member of a team; and to establish and maintain effective working relationships with a diverse population of internal and external contacts, law enforcement and government agency representatives, and the general public.
•High school diploma or equivalency.
•Previous experience in office operations and/or customer service that includes telephone etiquette, data entry and document preparation using proper grammar, spelling, and punctuation required.
•Must be eligible to become Virginia Criminal Information Network (VCIN) certified, which requires either United States citizenship or a lawful permanent resident of the United States and eligible for naturalization.
Additional Considerations
N/A
Special Instructions
A BACKGROUND INVESTIGATION SHALL BE REQUIRED OF EACH SELECTED APPLICANT
Elements of the selection process include the screening of application(s); the interviewing of qualified candidate(s), to include pre-employment testing, a presentation and/or a work sample, if applicable; salary negotiation(s) if applicable; a background investigation; and a medical evaluation if applicable. The anticipated duration of the pre-employment process is determined by the successful completion of the above items.
Applications, cover letters and/or resumes shall only be accepted on-line through the PageUp recruitment management system at and must be received by 11:55 P.M. on June 19, 2024. Please limit resumes to four pages and cover letters to one page. Any additional attachments received in excess of this will not be considered.
PageUp provides a confirmation of receipt of your application, resume and/or cover letter submitted successfully. Please refer to your PageUp account to check the status of your application for this position. For questions, please contact the Employment Unit of the Human Resources Division at ov.
The Department of State Police is an Equal Opportunity Employer. Our policy is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual’s race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity or expression, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, parental status, political affiliation, or any other categories protected by applicable federal, state, or local laws.
REASONABLE ACCOMMODATIONS ARE AVAILABLE UPON REQUEST
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