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Supervisor, Gloucester Quays

4 months ago

Gloucester, Gloucestershire, United Kingdom PENTLAND Full time
As a Supervisor at our Berghaus Outlet Store in Gloucester Quays, you will assist in managing daily store operations, ensuring outstanding customer service, and supporting the store team to achieve sales targets.

About the role:

Support the Store Manager and Assistant Store Manager in leading, training, and motivating the store team to achieve business objectives. Ensure a high level of customer satisfaction through exceptional service, product knowledge and problem resolution. Assist in driving store sales and achieving financial goals. Oversee stock levels, replenishment, and inventory accuracy. Maintain and execute high standards of visual presentation and store layout. Ensure adherence to company policies, procedures, and operational standards. Ensure a safe and secure environment for staff and customers. About you:

Previous retail experience, preferably within a retail supervisor or team leader role. Strong leadership, communication, and organisational skills. A passion for delivering outstanding customer service. Ability to support driving sales and achieving store profitability. Effective decision-making and problem-solving skills. The offer:

Competitive salary + Performance Related Bonus Location: Berghaus Outlet Store, Gloucester Quays Brand and retail perks Financial, travel and time out perks Wellbeing commitment Who we are:

We are Pentland Brands, a global family business that touches the lives of millions through some of the world's most-loved active and footwear brands. We proudly own Berghaus, Speedo, Canterbury, Endura, Mitre and Kickers.

Our history is rich and remarkable, filled with stories of family, ambition, and innovation. We lead from the front, creating a legacy of outstanding brands and extraordinary people. We pioneer brands that make life better, that form emotional connections with our consumers, and that keep people on the move. Our brands do good, and we are a positive force taking action for people and the planet.

We celebrate differences and give everyone the freedom to innovate and grow. We believe this is an exceptional place to build brands and careers. We want you to come to work every day excited about what we can achieve together, driven by a clear, single-minded focus on being consumer-centric and relentlessly improving our performance.