Senior Student Finance Partnerships Administrator

4 weeks ago

Oxford, Oxfordshire, United Kingdom Oxford Brookes University Full time

The Student Finance Team is looking for a Senior Partnerships Administrator; this is a new role which manages relationships with the University's strategic teaching partners and students.

The role involves:

  • Managing the financial enrolment of all partnership students
  • Responsible for training University staff dealing with Partners to ensure there is a clear understanding of Student Funding policies and procedures
  • Working closely with the Funding team to ensure all loans are correctly applied to partnership students' accounts
  • Achieving a high standard of customer care when communicating with all university partners
  • Supervising the duties of the Partnerships Student Funding Administrator to ensure all students' accounts match those at the Student Loans Company
  • Together with the Credit Control team leader implementing the university's Student Debt Policy, including negotiating with students on a one-to-one basis to arrange individual instalment plans
  • Responsible for training Student Finance team members, Registry Partnership team members as well as those working in the Partnership organisations, to ensure full understanding of Student Funding policies and procedures.

You will

  • Be educated to degree level or with equivalent work experience
  • Have experience of using large databases to ensure data integrity
  • Have experience of working collaboratively across teams and with external stakeholders
  • Have excellent customer service and communication skills
  • Be able to manipulate and clearly present information
  • Be enthusiastic and have a pro-active approach

You will also enjoy the benefits of working at Oxford Brookes University with up to 38 days holiday, rising to 41 days holiday (this includes 13 Bank Holidays and Concessionary Days), a generous Local Government pension scheme (19.2% Employer contribution rate), cycle to work scheme and access to a variety of university facilities (Brookes Nursery, Gym and sports facilities). For more information about benefits please see the document 'All about Brookes' below.

Interviews are expected to take place on Thursday 16th May.

CV and Personal Statement:

As part of the application process all applicants are required to complete our online application form by clicking on the "Apply for Job" button on the Oxford Brookes vacancy page. You will be routed to this when you click on the above "Apply" button. All parts of the application form should be completed and in the section of the form called "Supporting Documents", applicants must upload their CV and a Personal Statement. To complete the Personal Statement part of the application, applicants must download the Personal Statement document which is part of the advert below and complete the form, providing examples and explaining how they meet each item detailed on the document. The Personal Statement must then be uploaded to the application form along with the CV.

This role will not attract sufficient points to obtain a sponsored Skilled Worker visa under the points-based immigration system, and will be dependent on the candidate meeting criteria to rely on tradeable points.

At Oxford Brookes, inclusivity is one of our five guiding principles: we take positive steps to create an environment in which we celebrate, value and provide equal opportunity to all. We are committed to recruiting from the widest possible pool & welcome applications from all suitably qualified candidates who embrace our values, regardless of their background.

As a Disability Confident Employer, we guarantee to interview any disabled applicant who meets the essential selection criteria.

Closing Date: 06-May-2024

Location: Headington Hill Site, Headington Campus

For more information: pdteam-

£30,487, rising to £32,982

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