Client Relationship Director

1 month ago

Derby, Derby, United Kingdom Mace Full time

Position status: This opportunity is for a bid, so it is not yet a secured role. If you would like to be considered as we progress with this position, please click to apply.

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site.

Within our Consult business we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project.

Our values shape the way we consult, and define the people we want to join us on our journey, they are:


• Safety first - Going home safe and well

• Client focus - Deliver on our promise

• Integrity - Always do the right thing

• Create opportunity - for our people to excel

Seeking an integrated commercial and contract management team to provide commercial and contract management support to an overall programme management office, commercial and cost management services and project and programme level and contract management and assurance contracts (e.g. supply chain, third party).

If you are searching for an opportunity to lead a large, high-energy consultancy team while delivering a unique programme, please register your interest.

You'll be responsible for:

Ensuring that operations are fiscally and ethically viable, influencing the achievement of business objectives that align with business and legislative compliance obligations.Working collaboratively towards the common goal of net zero carbon transition and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work.Leading advocate of Mace's value of Safety First, and be accountable for leading and maintaining exceptional safety, quality, cost, programme, sustainability and project compliance standards.Leading the delivery of key assignments and defined business areas, providing strategic direction and monitoring delivery aligned with overall vision and objectives.Maintaining pipelines of projects and leads, through business development, client relationship management, negotiation and bidding.Mentoring, coaching, and developing large teams with senior direct reports, demonstrating effective leadership to ensure excellence in delivery against plans, championing a continuous improvement culture throughout all activities.Networking, innovating, and seeking understanding of best practice, utilising the full depth of knowledge of Mace Group, the Centres of Excellence, Mace Way Control Centre and Knowledge Hub.

You'll need to have:

A degree in quantity surveying/cost management (or equivalent).Membership of RICS, CIOB, APM, ICE or equivalent demonstrable professional or personal development.Comprehensive bidding and business development experience. A construction or project management background and be hungry to grow your career and enjoy the opportunities Mace has to offer.Excellent organisational skills.Excellent verbal and written communication skills.Good IT skills (particularly Adobe and Excel).

You'll also have:

Proficient knowledge and expertise in specific sector/market of project/role.Sound technical expertise in health and safety executive (HSE) (or local equivalent) rules and specific sector/ market regulations relevant to project/portfolio.Knowledge of consultancy, construction, infrastructure and property sectors/markets and an understanding of estimating, scheduling, contracts administration, procurement, commercial controls and reporting.Commercial and financial acumen.Experience of developing and forming relationships with senior stakeholders.Knowledge of how carbon and sustainability considerations will shape the outlook of the projects you are working on.


Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.


We are also open to discussing part time, flexible, and hybrid working options if suitable within the role. (Dependant on geography with BUD approval).

Please remember the Employee Referral Scheme and if there are any talented people you can recommend, just click the button and use the 'Refer a friend' feature found within the relevant job.

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