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Technical Manager- Marine Services

3 months ago

Plymouth, Plymouth, United Kingdom Serco Plc Full time

Technical Manager- Maritime

Devonport, Plymouth

Monday- Friday 37.5 hours per week

Competitive salary plus benefits

Serco have an exciting new opportunity for a Technical Manager to join the team at Devonport based in Plymouth. The key purpose of this role is to deliver safe and efficient Technical Management locally, to the Defence Marine Services contract, ensuring full compliance from both regulatory and contractual perspectives. This role will have responsibility for the management of the devolved port technical budget and will oversee the local technical team whilst leading and providing professional technical expertise to the regional Engineering team to ensure contract delivery as required by contract business plans.

Main Accountabilities:

Strategy and Plans

  • Developing, agreeing, and managing robust technical business plans and budgets for the local Marine Services' contract.
  • Ensuring Contract Managers are appropriately supported to provide full service delivery.
  • Technical compliance with Flag and Class requirements.
  • Continually monitoring business plans, financial plans and targets taking appropriate action to ensure technical targets are met, including submitting accurate and timely reports.
  • Driving operational efficiency, technical and assurance continuous improvements and engineering best practice across the contract.
  • Identifying, developing and implementing strategy and plans for the effective management of technical risks taking into account latest regulatory requirements (e.g. MCA, HSE).
  • Provision of technical input to organic growth initiatives.

Operational Excellence

  • Acting as the marine business point of contact with Serco Procurement to advise and recommend, where appropriate, optimum suppliers.
  • Advising local and regional teams on development and adaptation of technical Operating Procedures for the SMS.
  • As required, taking the lead for technical and other maritime related investigations.
  • To design and implement change strategies aimed at cost saving and efficiency across the regional activity, communicating with Port Contract Managers.


People and Organisation

  • Line management of the local technical team as required providing leadership to ensure that all staff understand and deliver the contract in accordance with the business strategy and plans and are motivated to undertake their objectives whilst promoting a safe culture and attitude of continuous improvement.
  • Ensuring all direct reports and staff understand their role and objectives, ensuring their performance and contribution enhances service delivery and develops a team culture.
  • Assisting in the recruitment, training and professional management all staff within technical teams, thereby ensuring continuity of service, and promoting a safe working culture providing service excellence.
  • Ensuring that at all times activities are undertaken in a safe environment and are fully compliant with MCA, Class, Health and Safety, ISM ISPS codes and any other legal requirements that may be applicable to the contract.
  • Promote and foster good working relationships with all employee representatives

Growth and Financials

  • In line with business plans and procedures, develop annual budgets and implement effective management and financial control of all technical expenditure whilst ensuring services levels are delivered safely and in compliance with the contract, Flag and Class.
  • To identify and report any areas where economies of scale and cost saving measures may be used without detriment to safety or levels of service.
  • To identify opportunities for growth, working with the port CM to support achievement of the growth aspirations of the contract and/or division.

What you'll need to do the role:

Essential Qualifications:

  • Qualified to Class 1 Motor (Unlimited) Certificate of Competency.
  • Project and programme management expertise.

Essential Skills and knowledge:

  • Detailed knowledge and experience of requirements covered by ISM.
  • A sound understanding of Class & Flag Rules & Regulations
  • Detailed knowledge and familiarity with ISO 9001 and 14000
  • Experience in the use of IT systems and MS Office suite.

Essential Experience:

  • Extensive experience as sea-going Chief Engineer.
  • Substantial vessel refit experience and knowledge. Both prepping for, and seeing through.
  • Experience of successful people management and team development.
  • Commercial acumen.
  • Budgetary management experience.
  • Although not essential; Experience of operating successfully within both MOD and Commercial environments.

What we offer:

  • Bonus
  • Company car
  • Private Medical cover
  • Up to 6% contributory pension scheme.
  • 25 days annual leave plus bank holidays.
  • A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Thrive App, Simply Health Plans, Annual Leave Purchase Scheme and more.
  • Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts.
  • A fantastic culture and supportive team where you'll get the chance to make a positive difference in a company passionate about diversity and inclusion.
  • Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships.
  • Interesting and enjoyable work.
  • Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.

To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link. We're also a signatory of the UK Governments Women in Defence Charter, to find out more please click here.

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

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