Food Services Supervisor

1 month ago

London, Greater London, United Kingdom Marriott Full time

Job Number

Job Category Food and Beverage & Culinary

Location St. Pancras Renaissance Hotel London, Euston Road, London, England, United Kingdom

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

Let your passion for discovery become a career. Explore, discover, share and inspire at St Pancras Renaissance Hotel

Position Summary

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well-being of guests. Complete work orders for maintenance repairs.

Assist management in hiring, training, scheduling, evaluating, counselling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Perform other reasonable job duties as requested by Supervisors.

You'll be expected to deliver on the following:

  • Advocate and maintain an exceptionally high standard of five-star luxury lifestyle service within The Booking Office, The Hansom, MI+ME, IRD and banqueting operations and any other area in the hotel as required.
  • Lead by example with brilliant positive attitude, grooming standard, body language and tone need to be positive, supportive and on brand at all times. The role of F&B Front of House Supervisor is multi-functional, which is based across all venue and types of service delivery in the hotel.
  • An F&B Front of House Supervisor will multitask between undertaking and supervising floor service, bartending, barista, hosting, banqueting service and banqueting rooms setups on any given day and in any outlet as required and as directed by supervisors or managers
  • You must adhere to and supervise the adherence by others to all guidelines provided in relation to cleaning, sanitising and returning to usage of all tables, chairs and equipment to ensure compliance with company and government guidelines surrounding Covid-19. In addition, you must be fluent with correct food handling and service procedures relating to food hygiene, health, safety and allergy awareness
  • You must wear appropriate PPE (as provided by the hotel) at all times and as directed when on property. This can include face masks and gloves and any other PPE as deemed appropriate or necessary at the discretion of the company.
  • You must ensure to respect all social distancing measures as mandated by government and the company, not only with guests but also between associates.
  • As an F&B Front of House supervisor, your role will also include assisting management and your fellow supervisors & associates with answering guest enquiries for reservations, taking and positively converting groups enquiries and any additional sales/revenue generating activities and general administration to ensure the effective running of the F&B department.
  • As Front of House Supervisor, your role will also to create a harmonious relationship with the culinary and back of house teams and also to assist them where necessary in order to ensure that we are exceeding guest expectations with every visit.
  • You are expected to deliver service to your full potential when you are here – our guests are paying good money in all outlets in the hotel and without them, we wouldn't be able to receive our monthly wage
  • You're expected to maintain the cleanliness and hygiene of all F&B areas at all times and advocate this as best practice.
  • You are required to carry out any other duties that may be required by the hotel management team as the need arises. Please note that this may include assisting departments other than F&B if required on either an ad-hoc or continuous basis.
  • Shift patterns for this role are not set and will require you to be available for morning, afternoon, evening or overnight shifts as per the weekly rota.

Perks you deserve:

  • Free Access to the Gym and spa.
  • Free meals at work
  • Free uniform & dry-cleaning service.
  • Free enrolment of BenefitHub - Access to unlimited deals of retailers and more.
  • Discount of 50% in any of the St Pancras outlets.
  • Marriott Discount Card enabling to benefits from hotel room, gift shops and F&B across 130 countries.
  • Travel Loan.
  • 20 days holiday increasing with service.
  • Annual Performance Review pay.
  • Cycle to work scheme.
  • Pension & Life Assurance.
  • Employee Assistant Program.
  • Comprehensive Training and Development program.
  • Awards and recognition celebrations and many more...

Do you want to be part of a team of talented people, passionate about creating extraordinary experiences in London's most iconic hotel? Then we look forward to receiving your application

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.


  • Food Service Operations Supervisor

    3 weeks ago

    London, Greater London, United Kingdom ISS Facility Services UK Full time

    Position Overview: Food Service Operations SupervisorCompany: ISS Facility Services UKThe Food Service Operations Supervisor will collaborate closely with the Account Manager to establish strategic oversight for culinary services at the location, encompassing dining establishments, patient meal services, and private client catering. Key responsibilities...

  • Food Service Operations Supervisor

    3 weeks ago

    London, Greater London, United Kingdom ISS Facility Services UK Full time

    Position OverviewRole: Food Service Operations SupervisorSector: HealthcareLocation: LondonWork Hours: 37.5Employment Type: PermanentThe Food Service Operations Supervisor will collaborate with the Key Account Manager to provide strategic oversight for the comprehensive food service across the facility, encompassing retail areas, back-of-house operations,...

  • Food Service Operations Supervisor

    3 weeks ago

    London, Greater London, United Kingdom ISS Facility Services UK Full time

    Position OverviewRole: Food Service Operations SupervisorSector: HealthcareLocation: LondonWork Hours: 37.5Employment Type: PermanentThe Food Service Operations Supervisor will collaborate with the Key Account Manager to provide strategic oversight for the comprehensive food service across the facility, encompassing retail areas, back-of-house operations,...

  • Food Service Supervisor

    3 weeks ago

    London, Greater London, United Kingdom Aramark Full time

    Food Service SupervisorJob Type: Full Time / Part Time - PermanentRole Overview:As a Food Service Supervisor, you will play a crucial role in overseeing daily operations within the catering environment. Your responsibilities will include ensuring that all food service activities are executed efficiently and in accordance with established standards.Key...

  • Food Service Supervisor

    3 weeks ago

    London, Greater London, United Kingdom Elior Full time

    Work EnvironmentElior is a renowned contract catering company dedicated to delivering exceptional food and service to our clients. We believe that our success is driven by our talented team members, and we strive to cultivate a workplace where everyone feels motivated, appreciated, and enjoys their role.Job OverviewAs the Catering Supervisor, your primary...

  • Food Service Supervisor

    1 day ago

    London, Greater London, United Kingdom Natoora Full time

    About NatooraNatoora is a pioneering food company dedicated to revolutionizing the way people eat. Our mission is to create a more sustainable and responsible food system that prioritizes flavor, nutrition, and transparency.We're committed to sourcing the freshest, highest-quality ingredients from local farmers and producers, and to educating consumers about...

  • Food Service Supervisor

    4 hours ago

    London, Greater London, United Kingdom Natoora Full time

    About NatooraNatoora is a pioneering food company dedicated to revolutionizing the way people eat. Our mission is to create a more sustainable and responsible food system that prioritizes flavor, nutrition, and transparency.We achieve this by sourcing high-quality, seasonal produce from independent growers and working closely with chefs and food enthusiasts...

  • Food Service Supervisor

    3 weeks ago

    London, Greater London, United Kingdom Rhubarb Hospitality Collection Full time

    Join Our Team as a Restaurant Supervisor At Rhubarb Hospitality Collection, we are seeking a dedicated Restaurant Supervisor to enhance our vibrant dining experience. Our establishment is renowned for its exceptional service and diverse culinary offerings. What We Offer: Competitive pay of up to £15.50 per hour Consistent shifts that conclude by 10pm,...

  • Food Services Supervisor

    1 month ago

    London, Greater London, United Kingdom Marriott International Full time

    Job Number Job Category Food and Beverage & CulinaryLocation St. Pancras Renaissance Hotel London, Euston Road, London, England, United Kingdom VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management Let your passion for discovery become a career. Explore, discover, share and inspire at St Pancras Renaissance Hotel Position...

  • Food Service Supervisor

    9 hours ago

    London, Greater London, United Kingdom Uber Boat by Thames Clippers Full time

    Job SummaryThe Catering Operations Supervisor will be responsible for ensuring the smooth operation of our catering services on board our vessels. This includes managing a team of up to 15 staff members, overseeing the cleaning and maintenance of our vessels, and providing exceptional customer service to our passengers.Key ResponsibilitiesManage a team of up...

  • Food Service Assistant

    3 weeks ago

    London, Greater London, United Kingdom Impact Food Group Full time

    Catering Assistant - Impact Food Group Are you ready to elevate your career in the food service industry? Look no further. At Impact Food Group, recognized for excellence in catering within the educational sector, we seek individuals who are passionate about delivering exceptional service, quality meals, and creating a positive environment. We are currently...

  • Food Service Assistant

    3 weeks ago

    London, Greater London, United Kingdom Impact Food Group Full time

    Catering Assistant - Impact Food Group Are you ready to elevate your career in the culinary field? Look no further. At Impact Food Group, recognized for excellence in the educational catering sector, we seek individuals who are passionate about delivering exceptional service, quality meals, and making a meaningful difference. Position Available: Catering...

  • Food Service Supervisor

    6 hours ago

    London, Greater London, United Kingdom Marriott International, Inc Full time

    Job SummaryWe are seeking a highly skilled and experienced Food Service Supervisor to join our team at Marriott International, Inc. As a Food Service Supervisor, you will be responsible for ensuring that our guests receive exceptional service and that our food and beverage operations run smoothly and efficiently.Key ResponsibilitiesTeam Leadership: Lead and...

  • Food Service Assistant

    3 weeks ago

    London, Greater London, United Kingdom Impact Food Group Full time

    Catering Assistant Position Are you seeking a rewarding opportunity in the culinary field? Look no further. At Impact Food Group, a recognized leader in catering for the educational sector, we are in search of individuals who are passionate about delivering exceptional service, quality meals, and making a meaningful difference. This role involves providing...

  • Food Service Assistant

    3 weeks ago

    London, Greater London, United Kingdom Impact Food Group Full time

    Catering Assistant Position Are you ready to advance your career in the food service industry? Look no further. At Impact Food Group, a recognized leader in catering for the educational sector, we seek individuals who are passionate about delivering exceptional service, high-quality meals, and making a meaningful difference. We are currently seeking a...

  • Food Service Supervisor

    3 weeks ago

    London, Greater London, United Kingdom Rhubarb Hospitality Collection Full time

    Join Our Team as a Restaurant Supervisor At Rhubarb Hospitality Collection, we pride ourselves on delivering exceptional dining experiences. We are currently seeking a dedicated Restaurant Supervisor to enhance our vibrant team. What We Offer: Competitive pay of up to £15.50 per hour Work-life balance with shifts ending by 10pm Opportunity to work in a...

  • Food Service Assistant

    3 weeks ago

    London, Greater London, United Kingdom Impact Food Group Full time

    Catering Assistant - Impact Food Group Are you seeking a rewarding opportunity in the food service industry? Look no further. At Impact Food Group, a recognized leader in catering for the educational sector, we are in search of individuals who are passionate about delivering exceptional service, high-quality meals, and making a meaningful difference. We are...

  • Food Service Assistant

    3 weeks ago

    London, Greater London, United Kingdom Impact Food Group Full time

    Catering Assistant Position Are you ready to elevate your career in the culinary field? At Impact Food Group, a renowned catering service specializing in the educational sector, we are on the lookout for dedicated individuals who are passionate about delivering exceptional service and high-quality meals. Position Available: Catering Assistant Work Schedule:...

  • Food Service Assistant

    3 weeks ago

    London, Greater London, United Kingdom Impact Food Group Full time

    Catering Assistant Position Are you seeking a rewarding opportunity in the food service industry? Look no further. At Impact Food Group, recognized for excellence in catering within the educational sector, we are in search of individuals who are passionate about delivering exceptional service, high-quality meals, and making a meaningful difference. We are...

  • Food Service Assistant

    3 weeks ago

    London, Greater London, United Kingdom Impact Food Group Full time

    Catering Assistant Position Are you ready to elevate your career in the culinary field? Look no further. At Impact Food Group, a recognized leader in providing quality catering services within the educational sector, we seek individuals who are passionate about delivering exceptional service, delicious meals, and making a meaningful difference. We are...