Performance & Quality Manager

1 month ago

Pembrokeshire, United Kingdom Pembrokeshire County Council Full time

Job Description

Futureworks is recruiting for a Performance and Quality Manager to join our employability service. (to 31/3/25 - extension subject to further funding from Welsh Government

The role will support the recent expansion of delivery of the Communities for Work+ programme, including additional funding for the Young Person's Guarantee, aligned with Welsh Government's new Employability Plan launched in March 2022.

The role will entail leading the CfW+ programme to deliver a range of services to people who are not working or in work and on low incomes, including those who are long term unemployed and economically inactive with a specific focus on those most disadvantaged in the labour market, and on improving labour market outcomes for disabled people, Black, Asian, and Minority Ethnic people, women, young people, older workers over 50, carers and those with low skills

The successful candidate will be an energetic individual with a demonstrable track record of project, contract and partnership management, managing significant revenue budgets, resources, staff, project delivery and audit and quality assurance. You will have strong financial management skills with the proven ability to deliver projects on time and within budget.

The role will involve the successful leadership and management of 15+ operational delivery staff to achieve the service standards and outputs for the programme, including challenging targets for engagement of participants and progression into sustainable employment.

You will be responsible for ensuring that the programme budget and financial claims are produced in a timely manner and controlled throughout the financial cycle. This includes examining and analysing budgeting and accounting reports and maintaining corporate expenditure controls.

You will design and implement a community engagement and participation strategy with a focus on employability as an outcome for the people engaged by the programmes.

You will establish an employer engagement strategy for the programmes, working with business groups and employers to provide bespoke' recruitment solutions to address recruitment shortages and skills gaps identified by local businesses. You will have the credibility to engage with businesses at a senior level.

Ideally you will have experience working in a similar role or have previous experience in operational management within the employability or skills or apprenticeships environment.

We are looking for candidates who have experience of analysing management information and working with reporting systems, the ability to use technology is vital to the role. You will have excellent communication skills at all levels, using a variety of communication methods (spoken, written, behaviour), along with excellent negotiation and influencing skills at a senior level.

Management experience of Welsh Government grants and/or European Social Fund programmes would be a significant advantage for this particular post.

You will also be a key member of the Futureworks' management team and contribute to the overall infrastructure of the unit including areas: financial management, health and safety, safeguarding/prevent, information governance, facilities management, and marketing strategy.

The post holder will hold a full driving licence and have access to transport.

Employment Checks

This post is subject to a DBS disclosure check.

Where it is appropriate for your role and responsibility, the personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by visiting

Applicants should ensure they have the right to work in the UK before applying for a vacancy.

Safeguarding

Safeguarding and protecting children and adults at risk is a high priority for Pembrokeshire County Council. We aim to support vulnerable children and adults at risk to ensure they are as safe as they can possibly be. We are committed to ensuring their safety and will take action to safeguard their well-being. The Council's Corporate Safeguarding Policy provides a framework for every member of staff and Service within the Council, setting out responsibilities in relation to safeguarding and protecting children and adults at risk as well as the methods by which the Council will be assured that it is fulfilling its duties.

This policy applies to all Council employees and workforce, councillors, volunteers and also service providers that are commissioned by the Council. Safeguarding is everyone's business whether they work for, or on behalf of, the Council.

Support & Additional Info

  • Please contact the Recruitment Team as early as possible if you're unable to apply online or require support by emailing .
  • Local Government Employees on National Joint Council (NJC) terms are subject to national pay bargaining; all salaries currently stated in our adverts are as 01/04/2023.
  • Please note, we have a legal obligation to consider employees for suitable alternative employment if their posts are at risk; therefore prior consideration will be given to existing employees who meet the person specification and are registered on our redeployment pool.


Welsh language skills are desirable. Applications may be submitted in Welsh and will not be treated less favourably than applications submitted in English.

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