Credit Controller

4 weeks ago


London, Greater London, United Kingdom Walters People Full time

My client, a property management company based in Green Park, is seeking to hire a Credit Controller to join their busy team.

This is a fantastic opportunity to join a fantastic company with a competitive salary and excellent benefits.

This role requires previous experience in a Credit Control role, as well as experience within the property management sector.

This role is hybrid, with 4-days in office and 1-day from home during probation period, and 3-days in office thereafter.

This is a fantastic opportunity to join a highly reputable property management company based in the heart of London. This role will be standalone, so requires a self-starter who can communication excellently with stakeholders and senior people within the business.

Applicants without experience in the property management sector cannot be considered.

Key Responsibilities

  • Responsible for credit control activities, ensuring timely collection of outstanding payments.
  • Arrange necessary actions to collect payments due on quarter days and achieve collection targets.
  • Prepare quarterly rent and service charge collection statistics for specific intervals.
  • Report on historic arrears monthly and ensure full collection.
  • Report on arrears at specified meetings.
  • Initiate debt collection proceedings when required.
  • Present arrears position at weekly Asset Management/Finance meetings.
  • Liaise with central finance to reconcile void service charges and arrears positions.
  • Collaborate with Property Accounts Manager to prepare debt claim forms.
  • Clear tenant ledgers for lease terminations, transfers, and property sales.
  • Work closely with Asset Managers, Property Managers, and Property Accountants to address cash flow issues related to debtor arrears.
  • Maintain tenant deposit funds and ensure accurate postings and allocations of bank interest.
  • Complete quarterly bank reconciliations for rent deposits.
  • Prepare paperwork for approved TA forms, account closures, and debt write-off forms.
  • Attend and provide reports for Credit Committee meetings.
  • Manage collection of amounts due to the Group outside of property management.
  • Handle audit queries related to credit control.
  • Stay updated on new credit management procedures and techniques.
  • Review and enhance company credit control procedures as needed, including implementing IT/process enhancements.
  • Provide cover and assistance to the Cashier during peak periods for allocating and posting tenant cash receipts.
  • Prepare demand raises periodically.
  • Work closely with the Group Finance team to ensure accurate recording of payable amounts across the Group.
  • Perform any other duties as reasonably required.

The Ideal Candidate:

  • Strong experience within Property Management Credit Control
  • Strong communication skills both written & verbal
  • A working knowledge of property management systems, preferably Bluebox
  • Ability to think proactively
  • Advanced Excel skills
  • Ability to reconcile tenant ledgers

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates


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