Service & Safety Customer Assistant - Wakefield
Found in: beBee jobs GB - 2 weeks ago
All the details
Service and Safety Assistant at Marks and Spencer Wakefield
Three vacancies with a range of work patterns from 12-30 hours a week
Vacancy 1
30 Hours per week
Sun 10:30-16:30 Mon 08:30 - 17:30 Thurs 08:30 -17:00 Sat 08:30 -17:30
Tues 08:30-17:30 Weds 08:30 -17:30 Thurs 08:30-17:30 Fri 12:00 - 17:30
Vacancy 2
20 Hours per week
Sun 11:00 -17:00 Tues 08:30 -16:00 Weds 08:30 -16:15
Mon 08:30 - 15:00 Fri 08:30 -14:30 Sat 08:30-17:30
Vacancy 3
12 Hours per week
Sun 10:30-16:30 Fri 08:30-15:15
Sun 10:30 -16:30 Sat 09:30-16:15
Key Accountabilities and Measures
- Clearly identified to provide customers with a visible presence at the beginning of their shopping journey
- Confidently welcome customers to the store with a smile and by making eye contact, and use a range of greeting techniques known to deter theft from the store
- Flexible and trained to support other areas within the store i.e. Foods, C&H, Operations
- Be knowledgeable of the store, support key marketing messages, latest products and top questions (e.g. what time do you close?)
- Assist customers in navigating the store, recognising when a customer needs help and provide the right level of support
- Thank our customers for shopping with us when they exit
- Deal calmly and empathetically with people in a variety of retail circumstances, including confrontational situations
- Respond to door alarms in a sincere and apologetic manner, resolving any issues the customer may have
- Be a visible deterrent against violence, anti-social behaviour, targeted theft, till snatches and criminal activity to support a safe shopping environment.
- Identify and monitor suspicious persons, activity or theft and take appropriate customer engaging actions as required to deter
- Ensure all incidents are reported through the M&S Incident reporting process either through the Hicom app (on the Honey well) or into the Security Operations Centre, and to the police where necessary
- Ensure that persons served with a trespass notice do not re-enter the site
- Responsible for carrying store radio and engaging with police and other security personnel to improve service to M&S, this may include crime partnership meetings, agreed police meetings, shop watch schemes
- Apprehend external thieves (only if necessary) in line with business policy and only if all components of theft are seen
- Report any incidents of known or suspected internal theft or malpractice
Key Skills
- Being confident with an easily felt presence and friendly and natural personality is essential
- Strong communication skills with the ability to engage customers with ease
- Ability to remain focussed at greeting customers and deterring suspicious activity
- To have a natural empathy with our M&S brand and values, including service behaviours
- To be self-motivated, willing to improvise and suggest or try new approaches
- Able to maintain high standards of appearance and uniform standards
- No requirement to be licensed, but good observation skills would be a benefit
Key Relationships and Stakeholders
- Store Management team
- Store Colleagues
- Operational Security Manager
- Regional teams (RLPMs/RCOMs)
- Store Detectives
- SOC
- Police
- Local Networks
-
Safeguarding Business Support
Found in: beBee jobs GB - 1 week ago
Wakefield, Wakefield, United Kingdom Wakefield Council Full timeWe have a vacancy within our Central North West & South West Business Support Team. We are looking for enthusiastic individuals to work in our Wakefield Families Together Cluster Bases.Excellent customer care and communication skills are essential along with the ability to work as part of a team or independently using your own initiative. Duties include –...
-
Customer Assistant
Found in: beBee jobs GB - 2 weeks ago
Wakefield, Wakefield, United Kingdom Marks and Spencer Full timeAll the detailsTemporary Customer assistant vacancy at Marks and Spencer Wakefield 8 hours weekend only Sun 11-15 Sat 11-15 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will...
-
Conveyancing Assistant
Found in: Adzuna UK C2 - 4 days ago
Wakefield, West Yorkshire, WF1, Wakefield, United Kingdom G2 Legal Limited Full timeThis regional firm has a vacancy for a Conveyancing Assistant in its residential property department.Based in Wakefield, this is an outstanding opportunity to join a leading department as a Conveyancing Assistant.As the successful Conveyancing Assistant, you will cover the full spectrum of Residential Conveyancing, including Sales, Purchase, Freehold,...
-
Account Manager
Found in: beBee jobs GB - 2 weeks ago
Wakefield, Wakefield, United Kingdom MyFM Full timeJob Title:Hard FM Assistant Account Manager, Wakefield, InterimReference: 363Summary of the Hard FM Assistant Account Manager role:Our client is seeking an interim Hard FM Assistant Account Manager to support the Account Manager in overseeing contract delivery, ensuring adherence to contractual and legal obligations, risk mitigation, and alignment with the...
-
Social Media Co-ordinator
Found in: beBee jobs GB - 1 week ago
Wakefield, Wakefield, United Kingdom Network Marketing Full timeJob Title: Social Media CoordinatorLocation: WakefieldSalary: £25,000Are you passionate about social media? Do you have a creative flair and a knack for engaging online audiences? If so, we have the perfect opportunity for you We are hiring on behalf of a business based in Wakefield. It's a well-established company, producing high-quality products for a...
-
Class 2 Tipper Driver
Found in: beBee jobs GB - 2 days ago
Wakefield, Wakefield, United Kingdom TN United Kingdom Full timeThe Recruitment Crowd are currently recruiting on behalf of our well known and industry-leading client based in the Wakefield area. We are looking for an experienced Class 2 Tipper Driver (CAT C) to join the team on the day shift.Hours:Monday to Friday, 6am starts (approximately 10 hour shifts)Job Type : Ongoing with an opportunity for permanent for the...
-
Caretaker
Found in: beBee jobs GB - 3 weeks ago
Wakefield, Wakefield, United Kingdom Heart of Yorkshire Education Group Full timeHours: 30 hours per weekWe have an exciting opportunity for a Caretaker to join our Estates team at our Wakefield College campus. As a member of the Estates department, you will provide caretaking services to ensure a safe an operational environment for all building users.As a Caretaker your duties will include;Clean designated areas of the College...
-
Quality Executive
Found in: beBee jobs GB - 2 weeks ago
Wakefield, Wakefield, United Kingdom City & Guilds Full timeWe currently have a vacancy for a Quality Executive to join our Quality Team in City and Guilds. Pay rate 15.38 per hour.This is a permanent role, based in our Wakefield Office. We are looking for an enthusiastic individual, with excellent customer services and IT skills who would love to join our well-established organisation: City & Guilds.This role...
-
Senior Fire and Security Engineer
Found in: beBee jobs GB - 24 hours ago
Wakefield, Wakefield, United Kingdom Tech-People Full timeSenior Fire and Security EngineerA well established and market leading fire and security specialist have key requirements for a Senior Fire and Security Engineer, to assist in further supporting the service team. Training will be provided for this role.As the Senior Fire and Security Engineer, you will be: Senior Fire and Security Engineer will be able to...
-
1st Line IT Support Apprentice
Found in: beBee jobs GB - 7 days ago
Wakefield, Wakefield, United Kingdom Randstad Delivery Full timeAre you looking to turn your passion for IT into a career? We have a fantastic opportunity to join our client's IT team.Job Title: 1st Line IT Support ApprenticePay: 15000 per annum18 Month Apprenticeship with a view of a full-time permanent position upon completionHours: Monday - Friday 09:00am - 17:00pmLocation - WakefieldTraining Provided :Level 3 IT...
-
Sessional Tutor
Found in: beBee jobs GB - 3 weeks ago
Wakefield, Wakefield, United Kingdom WEA Full timeJob title:Sessional Tutor - ICT/Digital skills (Wakefield, Calderdale, Kirklees)Job Ref:2694Salary:£28.35Type:Sessional TutorFull time / part time:SessionalPlace of work:WakefieldBusiness Unit:Yorkshire & HumberGrade:Sessional TutorClosing date for applications:Purpose of the role:WEA have an exciting opportunity for an ICT/Digital Skills Sessional Tutor to...
-
Sessional Tutor
Found in: beBee jobs GB - 3 weeks ago
Wakefield, Wakefield, United Kingdom WEA Full timeJob title:Sessional Tutor - Health and Social Care (Wakefield, Calderdale, Kirklees)Job Ref:2691Salary:£28.35Type:Sessional TutorFull time / part time:SessionalPlace of work:WakefieldBusiness Unit:Yorkshire & HumberGrade:Sessional TutorClosing date for applications:Purpose of the role:WEA have an exciting opportunity for a Health & Social Care Sessional...
-
Teacher of Geography
Found in: beBee jobs GB - 5 days ago
Wakefield, Wakefield, United Kingdom The Rodillian Academy Full timeTeacher of GeographyRodillian Academy, Longthorpe Lane, Lofthouse, Wakefield, WF3 3PSPay Scale: MPS/UPS Contract: PermanentHours: Full time Start Date: September 2024 We are looking for an inspiring and ambitious teacher, with an exceptional teaching ability, to join our vibrant academy. If you can motivate students to achieve their best, you are passionate...
-
Senior Science Technician
Found in: beBee jobs GB - 7 days ago
Wakefield, Wakefield, United Kingdom Heart of Yorkshire Education Group Full timeWe have a fantastic opportunity for a senior science technician to join our friendly and highly successful Sixth Form science team. Our Sixth Form has a strong academic ethos; working towards excellence for our students and helping each individual to achieve their full potential.As a Senior Science Technician, you will work as part of an established science...
-
Corporate Programme Manager
Found in: beBee jobs GB - 5 days ago
Wakefield, Wakefield, United Kingdom Reed Talent Solutions Full timeReed Talent Solutions are currently working with a West Yorkshire based Local Authority to recruit a Corporate Programme Manager on an initial three-month contract. The post-holder will act as the Council's technical and administrative manager for current and future projects and minor works, including the management and setting and monitoring of performance...
-
Cleaning Operative Domestic Wakefield
6 days ago
Wakefield, United Kingdom Wakefield Domestic Cleaning Full time**Part-time Domestic Cleaning Operative Required in Wakefield Working With a Fantastic Fun Team ~ You must have your own vehicle and current driving license ~ mileage is paid.** **(this is an employed position NOT self-employed)** If you are nervous about getting back into work or maybe want a new challenge or you may already be in a cleaning position but...
-
Service & Safety Customer Assistant - Wakefield
Found in: beBee S GB - 2 weeks ago
Wakefield, West Yorkshire, United Kingdom Marks and Spencer Full timeAll the detailsService and Safety Assistant at Marks and Spencer Wakefield Three vacancies with a range of work patterns from 12-30 hours a week Vacancy 1 30 Hours per week Sun 10:30-16:30 Mon 08:30 - 17:30 Thurs 08:30 -17:00 Sat 08:30 -17:30 Tues 08:30-17:30 Weds 08:30 -17:30 Thurs 08:30-17:30 Fri 12:00 - 17:30 Vacancy 2 20 Hours per week Sun 11:00 -17:00...
-
Wakefield, West Yorkshire, United Kingdom Marks & Spencer Plc Full timeService and Safety Assistant at Marks and Spencer Wakefield Three vacancies with a range of work patterns from 12-30 hours a week Vacancy 1 30 Hours per week Sun 10:30-16:30 Mon 08:30 - 17:30 Thurs 08:30 -17:00 Sat 08:30 -17:30 Tues 08:30-17:30 Weds 08:30 -17:30 Thurs 08:30-17:30 Fri 12:00 - 17:30 Vacancy 2 20 Hours per week Sun 11:00...
-
Service and Safety-customer Assistant
1 week ago
Wakefield, West Yorkshire, United Kingdom Marks & Spencer Plc Full timeService and Safety Assistant at Marks and Spencer Wakefield Flexible and trained to support other areas within the store i.e. Foods, C&H, Operations Be knowledgeable of the store, support key marketing messages, latest products and top questions (e.g. what time do you close?) Assist customers in navigating the store, recognising when a customer...
-
Service and Safety Customer Assistant
4 days ago
Wakefield, United Kingdom Marks & Spencer Full time**Service and Safety Assistant Wakefield** This is a part time Temporary position of 20 hours. The working hours is as follows: Week 1 Monday 10-18, Tuesday 10-18, Friday 10:45-16 Week 2 Monday 10-18, Tuesday 10-18, Sat 10:45-16 **Key Accountabilities and Measures** - Clearly identified to provide customers with a visible presence at the beginning of their...
-
Kitchen Assistant
3 days ago
Wakefield, United Kingdom First Choice Recruitment, Wakefield Full time**Role: kitchen assistant** **Hours: Mon to Fri 07:30am to 3:30pm** **Rate: £11.44** **Location: Junction 41 Wakefield** First Choice are actively recruiting for a kitchen assistant to join our reputable client based in Junction 41 Wakefield. Our client is the largest local authority/public sector buying organisation in the UK. The role holder will need...
-
Head of Service Delivery
2 days ago
Wakefield, United Kingdom Healthwatch Wakefield Full timeWe are seeking a dynamic and ambitious professional to lead and take forward the next phase of our development. You will have held a managerial post in a health and/or social care setting, with both staff management and budgetary responsibilities. You will be able to demonstrate how your work has benefited service users and made a tangible and measurable...
-
Trainee Purchase Ledger Assistant
6 days ago
Wakefield, United Kingdom Smart Recruit Online Full timeWe are looking for a **Trainee Purchase Ledger Assistant** to join our team in** Wakefield.** The **salary** for this role is **National Minimum Wage** for your age plus** benefits.** Working hours are Monday to Friday, 8.30am - 5.00pm (37.5 hrs per week). Do you want to work for a fast-paced National company, with excellent career stability and...
-
Trainee Purchase Ledger Assistant
13 hours ago
Wakefield, United Kingdom AFI group of companies Full timeWe are looking for a **Trainee Purchase Ledger Assistant** to join our team in**Wakefield.** The **salary** for this role is **National Minimum Wage** for your age plus**benefits.** Working hours are Monday to Friday, 8.30am - 5.00pm (37.5 hrs per week). Do you want to work for a fast-paced National company, with excellent career stability and progression...
-
Casual Fitness Consultant
Found in: Talent UK C2 - 2 weeks ago
Wakefield, United Kingdom Wakefield Council Full timeWe are looking to recruit a hardworking Fitness Consultant to join the team at Wakefield Council on a casual basis. Casual staff help cover holidays and sickness and can pick up hours around other commitments. This opportunity is available across all of our Wakefield Council’s Leisure facilities. The job includes delivery of our customer journey,...
-
Wakefield, United Kingdom Hunter AHP & Mental Health Full timeMSK Physiotherapist -Wakefield - £25-£33ph - ASAP! Hunter AHP have an exciting opportunity for an experienced MSK Physiotherapist to secure an ongoing locum contract out within an NHS outpatient service in Wakefield. You will work as part of a wider highly experienced multi-disciplinary therapy team which include occupational therapists, nurses, and...
-
Customer Service Advisor
7 days ago
Wakefield, United Kingdom Wakefield and District Housing Limited Full timeIn the role you will assist in the delivery of a comprehensive and customer focused service, answering a wide range of enquiries and co-ordinating responses, signposting to and working with other areas of the business to resolve problems efficiently and effectively. Our customers contact us in a variety of ways - by phone, on line or face-to-face at our...
-
Service Colleague
Found in: Talent UK C2 - 2 weeks ago
Wakefield, United Kingdom Asda Full timeService Colleague - Wakefield Job TitleService ColleagueLocationWakefield Dewsbury RoadEmployment TypePart timeContract TypePermanentShift PatternWork Shift: DaysHours per Week15Pay Rate£11.44CategoryRetail Hourly Colleagues, Sales StaffClosing Date4 May 2024 Service ColleagueOur operation runs 24 hours per day, 7 days per week and with that brings a wide...
-
Customer Service Advisor
5 days ago
Wakefield, United Kingdom Wakefield and District Housing Limited Full timeIn the role you will assist in the delivery of a comprehensive and customer focused service, answering a wide range of enquiries and co-ordinating responses, signposting to and working with other areas of the business to resolve problems efficiently and effectively. Our customers contact us in a variety of ways - by phone, online or face-to-face at our...
-
Transport Administrator
7 days ago
Wakefield, United Kingdom First Choice Recruitment, Wakefield Full time**Title: Transport Administrator - Nights** **Site: Wakefield** **Pay rate: £12** **Hours: Mon - Fri 9:30pm - 6:00am** **Temp to perm position** We are looking for an experienced Transport Administrator on night shift to effectively maintain a high standard within all aspects of Transport paperwork and system requirements operating within the transport...
-
Transport Administrator
4 days ago
Wakefield, United Kingdom First Choice Recruitment, Wakefield Full time**Title: Transport Administrator** **Site: Wakefield** **Pay rate: £11** **Hours: Mon - Fri 8am - 4pm or 9am - 5pm** **Temp to perm position** We are looking for an experienced Transport Administrator to effectively maintain a high standard within all aspects of Transport paperwork and system requirements operating within the transport team, to assist...
-
Customer Service
2 weeks ago
Wakefield, United Kingdom Search Consultancy Full timeTemp Customer Service - Wakefield £10.13 per hour Are you looking to start a career in customer service? If you said yes, then this is the perfect job for you! We're looking for Customer Service Advisors for one of our well-known clients in Wakefield. You don't need any call centre experience, just a great telephone manner, confidence and a positive...
-
Head of Service Delivery
Found in: Talent UK C2 - 12 hours ago
Wakefield, United Kingdom Spectrum Community Health CIC Full timeJob summary Spectrum Community Health are advertising this vacancy on behalf of HealthWatch Wakefield. Reports to: Healthwatch Wakefield Trustee Board/Chair Hours: 37 per week Location: The Plex, 15 Margaret Street, Wakefield, WF1 2DQ (flexible/hybrid working available) Salary: £45k Pension contribution: 5% employer contribution ...
-
Casual Lifeguard
Found in: Talent UK C2 - 2 weeks ago
Wakefield, United Kingdom Wakefield Council Full timeWe are looking to recruit a hardworking Lifeguard to join the team at Wakefield Council on a casual basis. Casual staff help cover holidays and sickness and can pick up hours around other commitments. Please note this opportunity is only available at Normanton Leisure, Featherstone Sports Centre, Minsthorpe Leisure Centre and Sun Lane Leisure. The role...
-
Service Colleague
Found in: beBee S GB - 2 weeks ago
Wakefield, United Kingdom Asda Full timeService Colleague - Wakefield Job TitleService ColleagueLocationWakefield Dewsbury RoadEmployment TypePart timeContract TypePermanentShift PatternWork Shift: DaysHours per Week15Pay Rate£11.44CategoryRetail Hourly Colleagues, Sales StaffClosing Date4 May 2024 Service ColleagueOur operation runs 24 hours per day, 7 days per week and with that brings a wide...