Student Recruitment Operations Coordinator

4 weeks ago

Exeter, Devon, United Kingdom University of Exeter Full time

Student Recruitment Operations

We have two full time posts available. One permanent and one fixed term until October 2025.

These roles offer the opportunity for hybrid working – some time on campus and some from home.

Summary of the role

Based within the Student Recruitment Operations team, the roles focuses on providing nurturing customer experiences across a range of enquiry channels for prospective students and stakeholders. You will be providing information, advice, and guidance to prospective students across a range of formats and channels. Working within a team of colleagues in similar roles, you will become a specialist in an aligned faculty area, with the ability to hold knowledge, and support across all faculties, supporting prospective students and University colleagues on a daily basis.

You will be joining our team at an exciting time as we create and build a first-class enquiries service at the University. You will be responding to enquiries from a varied and multinational customer base daily across different enquiry channels, including live chat and phone lines and via our CRM system, Microsoft Dynamics. You will particularly be supporting the Student Recruitment Officer for Online Programmes, focusing on triaging potential leads, responding to enquiries, and supporting conversion of leads through the pipeline to enrol on online programmes.

In addition to enquiries, you will help support the Student Recruitment Operations Team organise and run a range of student recruitment activity – both in person and virtual – throughout the academic year. Supporting the University's undergraduate and postgraduate recruitment ambitions, this work will include activity like online subject sessions and virtual open days, large scale on-campus Open Days and Offer Holder Days and applicant interviews.

You will build relationships across the Student Recruitment Operations team and more widely within the EEG division, as well as key academic and stakeholder contacts to support the smooth running of student recruitment activity across all levels of study.

About you

You will:

  • Be proactive with a natural instinct for excellent customer service and who prides themselves on their ability to provide a positive, supportive, and nurturing customer experience at every opportunity
  • Ideally you will have experience of handling enquiries across a variety of channels and experience in working in a customer focused environment dealing with a wide range of stakeholders
  • Be an effective communicator with demonstrable organisational and planning skills and some experience in working on events
  • Your attention to detail and ability to provide clear and accurate information
  • Whilst experience of using Microsoft Dynamics or a CRM system would be welcome, you will be provided with training to use our different software systems, as well as wider training to develop your knowledge of the university in a specialist area

Within your application to the role, you are welcome to use examples or refer to skills or attributes that you have developed in the workplace, or within your personal life, such as through volunteering or other personal commitments like activities or clubs.

Please ensure you read the Job Description for full details of this role.

Benefits

Including:

39 days leave

  • options for flexible working
  • sector leading policies around maternity, adoption and shared parental leave
  • stunning campus environments in Exeter and Cornwall, in the beautiful South West of England

Further information

For an informal discussion about the role, please contact Laura Drinkwater,

The starting salary will be £26,444, on Grade D), depending on qualifications and experience.

  • Student Support Coordinator

    3 weeks ago

    Exeter, Devon, United Kingdom Teaching Vacancies Full time

    Position OverviewWe are looking for a committed individual to be part of our inclusion pastoral team. In this position, you will be instrumental in managing and coordinating assistance for students who may encounter difficulties in their educational journey. Your duties will encompass working closely with families to aid their successful reintegration,...

  • Sales Operations Coordinator

    3 weeks ago

    Exeter, Devon, United Kingdom Morva Recruitment Limited Full time £30,000

    Job Opportunity: Sales Operations Coordinator Job Title: Sales Operations Coordinator Location: Flexible working arrangements available. Reports to: Sales Manager ROLE PURPOSE: Are you an enthusiastic and driven sales expert? We are seeking a Sales Operations Coordinator, where you will advocate for the company's comprehensive selection of specialized...

  • Recruitment Coordinator

    5 days ago

    Exeter, Devon, United Kingdom Lidl Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Recruitment Coordinator to join our team at Lidl. As a Recruitment Coordinator, you will play a critical role in supporting our hiring process, ensuring that we attract and select the best talent for our organization.Key ResponsibilitiesCoordinate the publication of job advertisements on...

  • Student Support Coordinator

    3 weeks ago

    Exeter, Devon, United Kingdom Teaching Vacancies Full time

    Key Skills and Experience RequiredWe are in search of a committed professional to become an integral part of our pastoral inclusion team. In this position, you will be instrumental in managing and organizing assistance for students who may encounter difficulties within the educational environment. Your duties will encompass working closely with families to...

  • Business Operations Coordinator

    2 days ago

    Exeter, Devon, United Kingdom Strictly Recruitment Full time

    **Job Summary**We are seeking a highly organized and detail-oriented Business Operations Coordinator to join our team at Strictly Recruitment. As a Business Operations Coordinator, you will play a critical role in supporting our sales team by providing administrative assistance and ensuring the smooth operation of our office.**Key Responsibilities****Greet...

  • Business Operations Coordinator

    5 days ago

    Exeter, Devon, United Kingdom Strictly Recruitment Full time

    **Job Summary**We are seeking a highly organized and detail-oriented Business Operations Coordinator to join our team at Strictly Recruitment. As a Business Operations Coordinator, you will play a critical role in supporting our sales team by providing administrative assistance and ensuring the smooth operation of our office.**Key Responsibilities****Greet...

  • Recruitment Coordinator

    2 months ago

    Exeter, Devon, United Kingdom University of Exeter Full time

    We are really excited to be offering a fantastic opportunity for talented recruitment/HR professionals to join us as a Recruitment Co-ordinator as soon as possible on a fixed-term basis.This role would, ideally, be hybrid, (although remote could be considered) with some time on campus, (either our Exeter or Cornwall, Penryn campus) and some from...

  • Sales Operations Coordinator

    3 weeks ago

    Exeter, Devon, United Kingdom Morva Recruitment Limited Full time

    Job OverviewWe are looking for a dedicated and enthusiastic Branch Sales Coordinator to enhance our sales operations. This role is essential for driving the promotion of our extensive selection of specialized building materials to both prospective and current clients.Position: Branch Sales CoordinatorLocation: ExeterReporting To: Branch ManagerThe successful...

  • Sales Operations Coordinator

    3 weeks ago

    Exeter, Devon, United Kingdom Morva Recruitment Limited Full time

    Job OverviewWe are looking for a dedicated and enthusiastic Sales Coordinator to enhance our sales operations. This position is crucial for managing our diverse portfolio of specialized building materials and ensuring excellent service to our clientele.Position: Sales CoordinatorLocation: Flexible (accessible by public transport)Reporting To: Sales...

  • Sales Operations Coordinator

    3 weeks ago

    Exeter, Devon, United Kingdom Morva Recruitment Limited Full time

    Job OverviewWe are seeking a dedicated and enthusiastic Branch Sales Coordinator to enhance our sales operations. This role is essential for driving our business forward and ensuring customer satisfaction.Position: Branch Sales CoordinatorLocation: ExeterReporting To: Branch ManagerThe Branch Sales Coordinator will play a pivotal role in promoting our...

  • Sales and Operations Coordinator

    2 days ago

    Exeter, Devon, United Kingdom Sarah West Recruitment Ltd Full time

    Job OpportunitySales and Operations CoordinatorAbout the RoleWe are seeking a highly organized and detail-oriented Sales and Operations Coordinator to join our team at Sarah West Recruitment Ltd. As a key member of our sales team, you will play a crucial role in ensuring our customers receive exceptional service and support.Key Responsibilities:Coordinate...

  • Sales and Operations Coordinator

    2 days ago

    Exeter, Devon, United Kingdom Sarah West Recruitment Ltd Full time

    Job OpportunitySales and Operations CoordinatorAbout the RoleWe are seeking a highly organized and detail-oriented Sales and Operations Coordinator to join our team at Sarah West Recruitment Ltd. As a key member of our sales team, you will play a crucial role in ensuring our customers receive exceptional service and support.Key Responsibilities:Coordinate...

  • Sales and Operations Coordinator

    2 days ago

    Exeter, Devon, United Kingdom Sarah West Recruitment Ltd Full time £24,000

    About the RoleWe are seeking a highly organized and detail-oriented Sales and Operations Coordinator to join our team at Sarah West Recruitment Ltd. As a key member of our sales team, you will play a crucial role in ensuring our customers receive exceptional service and support.Key ResponsibilitiesMonitor and coordinate worldwide deliveries and...

  • Sales and Operations Coordinator

    2 days ago

    Exeter, Devon, United Kingdom Sarah West Recruitment Ltd Full time £24,000

    About the RoleWe are seeking a highly organized and detail-oriented Sales and Operations Coordinator to join our team at Sarah West Recruitment Ltd. As a key member of our sales team, you will play a crucial role in ensuring our customers receive exceptional service and support.Key ResponsibilitiesMonitor and coordinate worldwide deliveries and...

  • Sales and Operations Coordinator

    3 hours ago

    Exeter, Devon, United Kingdom Sarah West Recruitment Ltd Full time £24,000

    About the RoleWe are seeking a highly organized and detail-oriented Sales and Operations Coordinator to join our team at Sarah West Recruitment Ltd. As a key member of our sales team, you will play a crucial role in ensuring our customers receive exceptional service and support.Key ResponsibilitiesMonitor deliveries and coordinate worldwide collections to...

  • Sales and Operations Coordinator

    30 minutes ago

    Exeter, Devon, United Kingdom Sarah West Recruitment Ltd Full time £24,000

    About the RoleWe are seeking a highly organized and detail-oriented Sales and Operations Coordinator to join our team at Sarah West Recruitment Ltd. As a key member of our sales team, you will play a crucial role in ensuring our customers receive exceptional service and support.Key ResponsibilitiesMonitor deliveries and coordinate worldwide collections to...

  • Operations Coordinator

    6 days ago

    Exeter, Devon, United Kingdom Sarah West Recruitment Ltd Full time

    Job DescriptionJob Title: Sales CoordinatorCompany: Sarah West Recruitment LtdJob Type: Full-timeLocation: ExeterJob Description:We are seeking a highly organized and detail-oriented Sales Coordinator to join our team. As a Sales Coordinator, you will play a crucial role in ensuring our customers receive the best products and service.Key...

  • Transport Operations Coordinator

    2 days ago

    Exeter, Devon, United Kingdom Berry Recruitment Full time

    Job Summary: We are seeking a highly skilled and experienced Transport Operations Coordinator to join our team at Berry Recruitment. As a key member of our operations team, you will be responsible for ensuring the smooth and efficient operation of our waste collection services. Key Responsibilities: Operational Management: Assist in the day-to-day...

  • Transport Operations Coordinator

    2 days ago

    Exeter, Devon, United Kingdom Berry Recruitment Full time

    Job Summary: We are seeking a highly skilled and experienced Transport Operations Coordinator to join our team at Berry Recruitment. As a key member of our operations team, you will be responsible for ensuring the smooth and efficient operation of our waste collection services. Key Responsibilities: Operational Management: Assist in the day-to-day...

  • Recruitment Services Coordinator

    3 weeks ago

    Exeter, Devon, United Kingdom South Western Ambulance Service NHS Foundation Trust Full time

    Position Overview Are you an effective communicator with strong customer service abilities, experienced in collaborative environments, and attentive to detail? The Recruitment Services Coordinator plays a crucial role within the South Western Ambulance Service. This position serves as the primary contact for individuals interested in joining the...