Data Analyst Apprentice

3 weeks ago

London, Greater London, United Kingdom ABM Full time

JOB TITLE: Data Analyst Apprentice L4

LOCATION: London, SE10

SHIFT PATTERN: Monday - Friday, 9am to 5pm, 40 hours per week (Mon and Wed office based)

REPORTING TO: Lead BI Analyst

SALARY: Competitive

Role overview:

Are you interested in joining our amazing Data team at ABM UK as a Data Analyst Apprentice?

Whilst embarking on a Level 4 Data Analytics Apprenticeship (equivalent to the first year of an undergraduate degree) to gain a solid foundation in Data, you will have the chance to manage some exciting end – to – end projects with guidance and support from senior colleagues. This is a challenging role that will require good analytical and project management skills.

You will have an opportunity to work with the entire suite of apps in the Microsoft Power Platform:

  • Build apps using Power Apps
  • Automate business processes using Power Automate
  • Create interactive reports & dashboards with Power BI
  • Use Artificial Intelligence to generate chatbots with copilot
  • Build external portals with Power Pages

The company ethos is to empower our people and you will be actively supported in furthering your qualifications and skills

You will be reporting to and assisting the Senior BI Analyst.

The Data Analyst Apprentice will be responsible for supporting in following key support functions:

  • Data entry.
  • Data processing.
  • Data analysis and reporting.
  • Consolidating data.
  • Understand the current systems and work towards improving the data relationships between different systems.
  • Reviewing data collection processes and assessing the validity of the information stored
  • Understanding the laws surrounding the collecting and processing of data and ensuring that all policies reflect current legislation.
  • Using, researching and assessing data processing software
  • Identifying anomalous data and examining and eliminating any processes or procedures that contribute to unreliable data being collected.
  • Working closely with the relevant departments to ensure that the data collection and storage systems are secure and robust.

Main Duties:

    • Collect, review, analyse and maintain business, contract and supplier performance data and use it to support contract delivery.
    • Produce dashboard reports from contract delivery data to assist contract compliance, budget and strategic reviews and trends.
    • Identify and implement quality and efficiency improvement initiatives. Identifying inefficiencies across the contract units and formulate a strategic roadmap for improvements.
    • Assist in the development of the innovation plan for service delivery improvements.
    • Engage with business leaders and senior operational managers across the business to ensure best practice and operational efficiencies are implemented.
    • Produce contract and board reports.
    • Understand, anticipate and deliver customer (internal and external) needs while building effective relationships.
    • Efficiently respond to both internal and external customers through effective communication and personal accessibility.
    • Gathering feedback from stakeholders for ongoing projects.
    • Ensure customer satisfaction is high.
    • Carry out other admin tasks as directed.

Person Specification:

Desired Experience:

    • Knowledge of the supply chain within cleaning industry.
    • Excellent MS Office skills (Word, Excel, PowerPoint).
    • Power BI experience including creating basic dashboards.
    • Excellent numerical and analytical skills
    • Ability to produce reports up to board level.
    • Commercial and negotiation skills.
    • Demonstrable ability to work under pressure.
    • Good interpersonal, influencing, communication and organisational skills.
    • A customer focussed approach.
    • Able to evaluate complex factors and make decisions to maximise benefit to the contract.
    • Able to lead a team and motivate team members.
    • Basic experience in Power Apps, Dataverse and Power Automate.

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