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Participation Tracking Officer
3 months ago
Participation Tracking Officer
Fixed Term, Full Time
£21,827 to £25,679 per annum
Location: Chelmsford
Working Style: Anywhere worker
Please note that this is a fixed term contract / secondment opportunity for a period of 2 years.
The Participation Tracking Team work to prevent long term disengagement of young people from education, training, and the workplace, following up and referring young people who are identified as NEET (Not in Education Employment or Training) to the Employability and Skills Team.
This role will require data input skills with high levels of accuracy, good attention to detail, an under-standing of issues affecting young people identified as NEET and the ability to work collaboratively.
Accountabilities
Responsible for confirming and recording all young people resident in Essex aged cc education, employment or training status, compliant with the Local Authorities statutory responsibility for the monitoring and reporting of Raising of Participation.Handling a high volume if inbound and outbound calls.Contribute to the follow up of young people identified as NEET, maintaining currency of data to enable referrals across the Skills team to contribute to the best overall outcome for young people resident in Essex.Responsible for ensuring compliance with data recording legislation and guidance and accurately capturing and recording data incompliance with set performance indicators.Work collaboratively with stakeholders to define requirements and achieve timely collection of data and delivery of statutory reporting.Provide departmental advice and guidance to stakeholders and partners, in respect of tracking young people identified as NEET.Deliver high levels of customer service, ensuring consistency and adherence to designed outcomes and agreed service levels.Maintain individual caseloads, regular cross border checks and referrals with Local Authorities, utilising a creative approach to tracking methods.Work in partnership with TPS and Youth Service colleagues, to support the progression into EET for those with identified special educational needs.Specific individual and shared targets and objectives are defined annually within the performance management framework. Knowledge, Skills and Experience: Educated to RQF Level 2 (GCSE) or equivalent by experience.Ability to develop skills and experience within role.Working knowledge locality support availability within Essex.Experience of data input and translating outputs into management information. Working knowledge of data protection policies and proceduresUnderstanding of the needs of young people identified as NEET.Highly effective interpersonal and communication skills, acting as the first point of contact for young people, parents and outside agencies and able to confidently liaise with senior leaders across a variety of education settings.Experience of working collaboratively to achieve joint outcomes, with evidence of managing own workload.Experience of a solution-based approach, reflective of statutory reporting requirements. To read more about us please visit: Education Why Essex? Essex County Council has a location to be proud of. Our 1,300 square miles stretch from Constable Country to the Thames Estuary, from the dynamic M11 corridor to the traditional seaside resorts of Clacton and Walton. England's oldest town, Colchester, and two of its newest - Basildon and Harlow - are right here. Along with the City of Chelmsford, the county town, they form our major population centres. It means real choice and makes Essex the ideal place for your career. Read more about us. Essex County Council is proud to be a Disability Confident Leader. We're committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process. We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying. What you should do next If you are interested in finding out more about this role, we would love to hear from you. Please apply via the Working for Essex website. As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment. If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join The Essex Talent Community If you have queries on this role or require anything further, please email Follow us on Facebook, Twitter, Instagram and LinkedIn. Further details can be found on our careers page. Downloads Pay and Reward | Our Ways of Working | About Us | Organisation Behaviours