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Advanced Operations Director, Continence Care

3 months ago


Deeside, Flintshire, United Kingdom Convatec Full time
Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of atrisk skin, to improved patient outcomes and reduced care costs. Convatec's revenues in
2023 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more about Convatec, please visit

Our search for better is changing the lives of our customers. It's changing the careers of our people too –creating new challenges and opportunities all the time. We're a business that never stands still. Join us on our journey to #ForeverCaring as Advanced Operations Director, Continence Care, and you won't either.

Job Summary:

This is a key role within the Advanced Operations function, where you will form, influence and lead Advanced Operations Continence Care, Ostomy Care, and Advanced Wound Care across functional (and global) team that has responsibility for all new product and new technology introductions from a Global Quality and Operations perspective. This will include supporting process development with Design for Manufacturability (DFM) by reviewing and providing input, and launch support.

This position will also support implementation of new processes, including communication and training activities. This is a global position influencing staff in remote locations.

About the Role:

Key Duties & Responsibilities

  • Act as the primary Business Unit liaison partner between Global Quality & Operations (GQO) and the Technology and Innovation (T&I) Team.
  • Direct leadership of Managers, Technical Project Managers, Engineering and Validations SME's and technicians.
  • Drive Automation strategy for New Product Development.
  • Aligning, knowledge sharing and supporting with other Business Unit peers in Advanced Operations is also critical.
  • Direct responsibility for process validations for all new products and technologies.
  • Ensure regulatory compliance and quality assurance for all markets.
  • Ensure safe products, environment, and employees.
  • Ensure the establishment of an efficient supply chain at time of launch.
  • Limit opportunities for cost reduction by front loading the implementation of efficient processes in advance of product launch.
  • Ensure technology development to support product life cycle management.
  • Provide a challenging and rewarding environment for our high talent employees.
  • Drive the Company's Mission, Values and Priorities initiatives, as well as the performance coaching process, to ensure a consistent high-performance culture.
  • Develop and implement strategies for manufacturing optimization, make vs buy and New Product Development support.
  • Deliver plans and timelines on all New Product Development projects and understand their impact on manufacturing plans (managing potential impact on capacity, cost and timelines as appropriate).
  • Manage co-ordination cross functionally to provide and analyze business data to optimize operations.
  • Communicate effectively and partner up with T&I , Manufacturing, Procurement, Supply Chain, Manufacturing, Quality, Regulatory and Global Marketing.
  • Develop, deploy, and upgrade automation and new technology for manufacturing capacity and processes required to meet the current demands and future growth of Business Unit's global customer base and thereby deliver on the strategic plan.
  • Lead, support, and develop Business Unit lobal Engineering team - Team of project managers and engineers - with engineering capabilities in manufacturing, automation, process development, process validation, data analytics, and product quality.
  • Provide dependable, reliable, safe, efficient, and innovative equipment and manufacturing processes for the Business Unit (BU) business - while also influencing BU products being designed for (high volume) manufacturing ("DFM") as well as designed for: quality, cost, and sustainability.
  • Develop and continually refresh a world-class automation strategy that enables Infusion Care's strategic plan and leverages (and aligns with) Convatec's "digital factory"/ data architecture strategy and initiatives.
  • Drive delivery of capital projects in line with Business Unit strategic plan.
  • Accountable for the team's budget.
  • Hold suppliers accountable for delivering automation projects on time, within budget and at the quality ConvaTec requires - while ensuring ConvaTec also has effective partnerships with those suppliers.
  • Shape the supplier base as the needs of the business, manufacturing processes, products, and technology change.
  • Engage with suppliers on emerging trends in the automation space (examples: modular automation, rapid format exchanges, automation data analytics, predictive maintenance analytics) and bring those into the business.

About You:

The Ideal Candidate should bring the following qualities to the role:

  • High level of personal and professional integrity and trustworthiness with strong work ethic and the ability to work independently with minimal direction.
  • Displays organizational savvy and knows how to leverage networks to bring information and points of view from different areas both inside and outside the company.
  • Results oriented.
  • Demonstrated ability to analyze and interpret complex problems, incorporating data gathered from a variety of sources.
  • Demonstrated ability to define a strategy and translate it into actionable plans and then manage through to implementation.
  • Demonstrated ability to manage teams and achieve results across the company, working across borders, cultures, and languages.
  • Strong oral and written communications skills.
  • Excellent presentation skills.
  • Ability to lead, influence, create and work within cross-functional team environments.

Travel Requirements

The position will involve travel up to 25% of the time, mostly within Europe but overseas travel is expected. Most trips will include overnight travel.

Education/Qualifications

  • 4-year college degree in Business Administration, Engineering, or related fields.
  • Post-graduate degree preferred.
  • Minimum 5 years' experience in progressive leadership roles in manufacturing operations.
  • Minimum 5 years' experience in the medical device industry.
  • Multi-national work experience with responsibilities including operations outside the US.
  • Demonstrated record of building high performance teams.
  • Demonstrated record of working successfully within a matrix environment.

Working Conditions:

Hybrid/Home-based, and will require flexibility, as required, to visit and work with ConvaTec manufacturing sites and other offices

Language Skills Required:

Speaking: English

Writing/Reading: English

Our ambitions will bring the very best out in you. You'll be pushed to aim higher and really own your work. You'll be encouraged and supported to make things happen too. It can be challenging. But, as the progress you make will help improve the lives of millions, it'll be worth it.

This is stepping up to a challenge.

This is work that'll move you.

#ForeverCaring #ForeverConvatec #WeAreConvatec

#LI-DB1

#LI-Hybrid

Beware of scams online or from individuals claiming to represent Convatec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

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Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Already a Convatec employee?

If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you