Disrepair Officer

1 month ago

East Sheen, Greater London, United Kingdom Vox Network Consultants Full time
Role Purpose

Responsible for delivering strategic client side activity for the asset management service, including, quality inspections and performance monitoring, investigating and resolving complex customer complaints, tackling statutory disrepair cases and responding to Ombudsman enquiries relating to the repairs service. Qualified surveyor who is familiar with the Homes (fit for human habitation) act 2018

Responsibilities
  • To provide a comprehensive specialised technical service to ensure that potential disrepairs, statutory nuisance, structural repairs and insurance claims against the councils are dealt with professionally in accordance with procedures.
  • To manage and monitor works in relation to structural, insurance schemes and disrepair procedures.
  • Work with ordering and delivery managers to achieve a level of quality and consistency within the repairs service, agreeing action to improve service delivery.
  • To supervise, provide instructions and guidance to up to 50 internal/external contractor staff, working in a number of dispersed locations, to ensure that work is completed on time, to a high specification and is carried out in accordance with relevant Health and Safety standards.
Requirements
  • Hold a full valid driving licence and have a vehicle plus they need to hold a valid asbestos awareness certificate Duty to Manage
  • HNC / HND In Building Constructions
  • Must have experience in disrepair works
  • Must experience working with housing associations or councils
  • Must be able to carry out quality inspections and audits, and investigate and resolve complex Disrepair cases and Ombudsman enquiries; preparing technical reports and detailed specifications of work.
Contract
  • Initial 3 to 6 month contract with the opportunity to extend
  • Rate negotiable depending on experience
  • PAYE VIA UMBRELLA
  • Monday to Friday 9am to 5pm
If you are interested in this position and meet the requirements, APPLY NOW

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