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Disrepair Officer

5 months ago


South East London, United Kingdom Vox Network Consultants Full time
Role Purpose 
Responsible for delivering strategic client side activity for the asset management service, including, quality inspections and performance monitoring, investigating and resolving complex customer complaints, tackling statutory disrepair cases and responding to Ombudsman enquiries relating to the repairs service. Qualified surveyor who is familiar with the Homes (fit for human habitation) act 2018
Responsibilities
To provide a comprehensive specialised technical service to ensure that potential disrepairs, statutory nuisance, structural repairs and insurance claims against the councils are dealt with professionally in accordance with procedures.
To manage and monitor works in relation to structural, insurance schemes and disrepair procedures.
Work with ordering and delivery managers to achieve a level of quality and consistency within the repairs service, agreeing action to improve service delivery.
To supervise, provide instructions and guidance to up to 50 internal/external contractor staff, working in a number of dispersed locations, to ensure that work is completed on time, to a high specification and is carried out in accordance with relevant Health and Safety standards.
Requirements 
Hold a full valid driving licence and have a vehicle plus they need to hold a valid asbestos awareness certificate Duty to Manage
HNC / HND In Building Constructions
Must have experience in disrepair works 
Must experience working with housing associations or councils
Must be able to carry out quality inspections and audits, and investigate and resolve complex Disrepair cases and Ombudsman enquiries; preparing technical reports and detailed specifications of work.
Contract 
Initial 3 to 6 month contract with the opportunity to extend
PAYE VIA UMBRELLA 
Monday to Friday 9am to 5pm 
If you are interested in this position and meet the requirements, APPLY NOW