Enquiry Management Team Lead
3 weeks ago
Open ended contract (permanent)
Full-time (35 hours per week)
We are looking for someone to join the Enquiry Management service as one of two Team Leads, working with our team and wider university colleagues to deliver the best possible experience to prospective students considering the University of Edinburgh.
The Opportunity:
The Enquiry Management team is responsible for inbound enquiry management and communications between the University and prospective students, applicants and their supporters. We are looking for someone who believes in great customer service, enjoys the challenge of always looking for ways to improve, working closely within a supportive team to ensure that the Enquiry Management service continues to develop and respond to the changing needs of prospective students and related stakeholders.
This post is full-time (35 hours per week), and the team currently work three days a week on campus.
Your skills and attributes for success:
- Excellent customer service skills
- Supervisory experience including allocating and prioritising work, monitoring progress and performance
- Excellent interpersonal skills, including the ability to build effective and collaborative working relationships within a team and across an organisation
- Excellent written and verbal communication skills, including strong ability to tailor messages for a range of audiences
- Ability to work without supervision, using initiative and taking responsibility for a range of tasks
£32,982 to £38,205 per annum (Grade 6)
-
Site Manager
4 days ago
Edinburgh, Edinburgh, United Kingdom Coalesce Management Consulting Full timeCoalesce Management Consultancy (CMC) have a consulting assignment available for a Site manager to work on a 50 MW BESS project based in the Edinburgh .Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description.CMC provide expert engineering solutions on an...
-
Equally Safe Team Manager
1 month ago
Edinburgh, Edinburgh, United Kingdom The University of Edinburgh Full timeOpen ended contractFull time, 35 hours per weekApplications are invited from an experienced Manager who will lead the Equally Safe team to provide support, advice and guidance to students and staff of the University of Edinburgh who have experienced gender-based violence (GBV), including but not limited to sexual abuse, domestic abuse, stalking and...
-
Undergraduate Programmes Manager
3 days ago
Edinburgh, Edinburgh, United Kingdom Royal Botanic Garden Edinburgh Full timeFull time, permanent post, based in EdinburghThe Royal Botanic Garden Edinburgh explores, conserves, and explains the world of plants for a better future.We are a world leading botanical institute and international visitor attraction taking positive action for plants and people; from local communities across Scotland, to more than 40 countries around the...
-
Purchase Ledger Assistant
1 week ago
Edinburgh, Edinburgh, United Kingdom Candidate Source - TEAM Full timeOne of Scotland's most sought-after hospitality groups is looking for a Purchase Ledger Assistant to join the team. Along with a salary of £24,000 per annum, you will also receive 30 days holiday, a standard pension contribution, 10% off food and drinks at all venues (6 in the city) and 15% back through the company app. Why not embark on a dynamic career...
-
Fraud Education Lead
2 days ago
Edinburgh, Edinburgh, United Kingdom NatWest Digital X Full timeJoin us as a Fraud Education Lead In this key role, you'll lead the Fraud Prevention CoE communication, education and media strategy while being seen as an active voice in industry to drive the bank's brand purpose You'll contribute to the bank's fraud reduction goal by designing an education model for customers and colleagues, integrating fraud prevention...
-
Lead Cloud Network Engineer
2 weeks ago
Edinburgh, Edinburgh, United Kingdom NatWest Digital X Full timeJoin us as a Lead Cloud Network EngineerYou'll be acting as technical and cultural change catalysts, accelerating learning journeys and the progressive adoption of the DevOps centre of excellence Technical practices and techniquesWe'll look to you to utilise your in-depth understanding and broad experience of daily continuous deployment of business-critical...
-
Lead Cloud Network Engineer
4 days ago
Edinburgh, Edinburgh, United Kingdom NatWest Digital X Full timeJoin us as a Lead Cloud Network EngineerYou'll be acting as technical and cultural change catalysts, accelerating learning journeys and the progressive adoption of the DevOps centre of excellence Technical practices and techniquesWe'll look to you to utilise your in-depth understanding and broad experience of daily continuous deployment of business-critical...
-
Lead Credit Modelling Data Analyst
1 month ago
Edinburgh, Edinburgh, United Kingdom NatWest Group Full timeJoin us as a Lead Credit Modelling Data AnalystWe're looking for a lead business analyst with a specialisation in credit risk modelling data, to join a cutting-edge team that puts the customer at the heart of everything it doesYou'll be leading a team of highly technically skilled business analysts and process controllersAn exciting opportunity to be part of...
-
Technology Lead Business Control Partner
2 weeks ago
Edinburgh, Edinburgh, United Kingdom NatWest Group Full timeJoin us as a Technology Lead Business Control PartnerIn this prominent role, you'll lead informed discussion on effective technology risk management and decision-making capabilityWe'll look to you to anticipate and assess the potential impacts of risk across our Financial Crime Technology and Wealth Chief Digital & Information Office (CDIO) business...
-
Regional Lead Land Consents Surveyor
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Savills Full timeRole Overview There is an exciting opportunity for an experienced land consents surveyor to join the Savills UK Infrastructure business to lead and further develop our team within Scotland. Your focus will be on identifying business development opportunities and growing and leading a successful team within the region. You will hold extensive experience of...
-
Head of Events
4 days ago
Edinburgh, Edinburgh, United Kingdom The University of Edinburgh Full timeContract type: Full-time (35 hours per week)Open-ended: permanentAre you an experienced leader in the Events, Hospitality or Services sector looking for a fresh challenge? We have a fantastic opportunity to join our team as Head of Events and Development Projects, where you will be responsible for leading the Events part of our business, along with a...
-
Validation Manager
1 month ago
Edinburgh, Edinburgh, United Kingdom IC Resources Full timeAn opportunity has become available for a Validation Manager to join a leading optical semiconductor company based in Edinburgh. This role will be heavily focusedaround people/team management, but you will still be expected to do some post silicon validation work.As a Validation Manager you will have a number of responsibilities that include;Support the...
-
Clinical Education Lecturer
1 month ago
Edinburgh, Edinburgh, United Kingdom The University of Edinburgh Full timeContract type: Full-time - 35 hours per weekOpen-ended: (permanent)The Opportunity:This post is full-time (35 hours per week). We are open to considering requests for hybrid working (on a non-contractual basis) that combines a mix of remote and regular on-campus working.An exciting opportunity has arisen for an additional Lecturer to join the online MSc...
-
Edinburgh, Edinburgh, United Kingdom Spencer Ogden Full timeIf you want to know about the requirements for this role, read on for all the relevant information.Spencer Ogden is partnered with an international Renewables consultancy at the forefront of energy innovation across offshore wind, marine renewables, hydrogen, and carbon capture. Due to the recent growth within the business, their Environmental unit is...
-
Academic Policy Officer
4 weeks ago
Edinburgh, Edinburgh, United Kingdom The University of Edinburgh Full timeFixed term (12 months)/Full time (35 hours per week)The Opportunity:We are looking for an exceptional Academic Policy Officer to join the Academic Services team, to support our work on implementing the University Complaints Handling Procedure. The post is maternity cover and is fixed term for 12 months. Ideally the successful candidate will take up the role...
-
Medical Practice Vacancy, Edinburgh
2 weeks ago
Edinburgh, Edinburgh, United Kingdom NHS Lothian Full timeMedical Practice Vacancy, EdinburghAn exciting and rare opportunity to develop and improve services for 8,532 patients in South Edinburgh has arisen due to a desire to return a directly managed practice to an independent contractor. The vacancy would suit those who want to lead a primary care team as it develops new ways of working and grows its patient...
-
Project Manager
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Aldwych Consulting Full timeA renowned, industry-leading consultancy firm is looking for a passionate Project Manager to join its ever-expanding team This Edinburgh-based role will give the successful candidate the chance to work on a range of cutting-edge projects, with opportunities in residential, commercial, healthcare, and education sectorsIf successful, you will have the chance...
-
Financial Services Advisory Manager
7 days ago
Edinburgh, Edinburgh, United Kingdom Adam Appointments Limited Full time** Edinburgh or Glasgow based** Hybrid** Competitive remunerationAre you the right applicant for this opportunity Find out by reading through the role overview below.This is a fantastic opportunity to join a leading advisory firm in a Senior Manager role focusing on the financial services sector and working on risk and regulatory engagements. The new team is...
-
Events Manager
4 weeks ago
Edinburgh, Edinburgh, United Kingdom The University of Edinburgh Full timeContract Type – Fixed Term (2 years) With the possibility of extension, subject to fundingFull Time - 35 Hours Per WeekThe OpportunityThe position is based at the Software Sustainability Institute (SSI) and will require the post holder to manage and chair the SSI's two main events, as well as provide event organisation support and advice for other smaller...
-
VAT Manager
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Scotland's Rural College (SRUC) Full timeAbout The Team:SRUC is unique in Scotland and one of the largest organisations of its kind in Europe.Our ambitious and exciting vision is to work at local, national and international levels, leading innovation and sustainable development in agriculture and rural sectors. The Financial control team is responsible for recording and managing all transactions,...