office admin manager

4 weeks ago

Knutsford, Cheshire East, United Kingdom stylematters ltd Full time

We are currently seeking an experienced, hands-on office manager to lead and deliver our projects at Stylematters. The individual will co-ordinate the daily enquiries and projects for Stylematters customers and support Style Matters on the day-to-day operations within the sales office

Stylematters are based in Knutsford and are a UK bespoke furniture manufacturer

Must have own transport due to the location in Knutsford, Cheshire.

hours 9-5pm monday to friday

Key Responsibilities:

  • Co-ordinate and monitor all orders and quotes, to have an overview of all jobs from quote stage to procurement, production, and delivery.
  • Produce detailed quotes along with all costings involved.
  • Manage all sales activity.
  • Dealing with any issues from project delays to customer/client concerns for small office team
  • Co-ordinating live orders from procurement to delivery of goods
  • Manage the sales order process from quotation to procurement stage.
  • Customer service for client's orders, showroom customer service and working directly with a range of clients.
  • Answering incoming calls for sales enquiries & responding to any client queries
  • Update and control CRM
  • Update sage with new orders
  • Place all purchase orders for quotes.
  • Monitor and follow up outstanding quotes .
  • On site visits when needed
  • Responsible for updating all information on systems relating to order changes.
  • Providing daily reposts collated of workload and enquiries.
  • Providing projected profit reports for each order on a weekly basis
  • Reporting to directors in terms of work output and ensuring requirements are achieved.
  • Providing the directors with monthly KPI information on sales information

Skills Knowledge & Experience:

  • Comprehensive understanding of MS Excel, MS Word
  • Knowledge of sage desirable.
  • Impeccable attention to detail.
  • Confidence working directly with clients.
  • Strong organisational skills and a can-do attitude.
  • The ability to work as part of a small team.
  • Pipedrive or similar CRM

Interior design background/furniture back ground would be great but essential

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