Hospitality Manager

3 weeks ago

London, Greater London, United Kingdom Chartwells - Independent Full time
Hospitality Manager - Hampton Middlesex

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:Free mealsFree on-site gymOnsite free car parkingFree onsite swimming pool accessContributory pension schemeGrow your career with our Career Pathways and MyLearning programmesQuick access for you and your immediate family to a Digital GP, and wider healthcare benefitsExclusive travel discounts with TUI, Expedia, and many moreSave money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many moreUp to 44% off cinema tickets to enjoy your favourite blockbusterReceive cash rewards every time you spend and use them on a wide range of brandsUn-wind with us with free wellness, mindfulness and exercise classesYou can share all discounts and offers with your friends and familiesWorking 5 out of 7 daysPurpose of the role:To manage the Hospitality Catering Function, consistently delivering a high quality, efficient Hospitality service that meets or exceeds client, customer and Compass objectives.To build client relationships and instil trust in all aspects of the function.To assist other catering departments as requested.To deliver great service in line within all Company policies, procedures and guidelines.Key accountabilities:Understand and deliver all contractual termsAct as first point on contact for all hospitality bookings.Communicate regularly with client (as per agreed Service level agreement)Implement and maintain a customer feedback process. Reporting monthly to unit manager.Action plans are completed following client satisfaction surveys and client feedbackDemonstrates knowledge of food and beverage operations with a focus on innovation, standards and market awarenessPromote the unit and act as a Compass Advocate at all timeIdentify any additional opportunities and discuss with line managerAction plans are completed following consumers satisfaction surveysEnsure all client hospitality is delivered in line with the expectationsEnsure staff uniforms are well presented.Ensure employees consistently demonstrate customer care, selling techniques, merchandising skills and knowledge of menuManage the Hospitality booking system - Bluerunner.Ensure item costs on BR are kept up to date in line with FBOLEnsure nominal food costs are agreed with the client annually ( minimum) Analyse and manage effectively all in unit costs.Ensure accurate and timely monthly Client Issues reportsEnsure cost records are accurately inputted and maintained All food / equipment ordering is done via FBOL All food wastage is recorded and minimisedEnsure all customer requirements are communicated to all departments in advance to ensure effective planningOperate secure stock ordering, receipt, issues and control systemsManage all equipment hire processesComplete labour schedule within the labour budgetEffectively minimise any agency and overtime spendAdjust labour schedule in line with sales/budgetsAnalyse and manage effectively all in unit costsEnsure budgets are understood and achieved Ensure all costs are managed effectively within budgetEnsure secure financial control and cash handling proceduresPerson specification:A sound background within hospitality or contract catering ( ideally within education sector ) is an advantage, as is excellent food and health and safety awareness. In this role there is a need for strong people management skills and excellent communication, with the flexibility to adapt style depending on the audience and circumstances. There is also responsibility for coaching and training the team in order to ensure that all employees have the appropriate skills to deliver an excellent service. There is a focus and need for the management of budgets and labour costs Therefore, commercial awareness is essential as is the ability to hold others accountable and think strategically.In this role there is a high level of responsibility and focus on ensuring that we are delivering a great service to our clients and customers. A strong customer service background and ethos is therefore vital.Essential:GCSE or equivalent in English and MathsOperational Management experience in Hospitality or Contract CateringComputer literateStrong communication skillsStrong organisational skillsAbility to work to strict pressured deadlinesAble to communicate at all levelsDesirable:HND/Degree in ManagementFinancial acumen Industry aware Assertive, calm and works well under pressureDriving licenseAbout UsAs part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.Job Reference: com/2305/C31501/ /R/SUCompass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength

  • Field Operations and Hospitality Executive

    5 days ago

    London, Greater London, United Kingdom Sunset Hospitality Group Full time

    Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more. SHG operates over 58 venues and with presence in 17 countries with a commitment to deliver authentic & diverse hospitality experiences that bring people...

  • Hospital Manager

    6 days ago

    London, Greater London, United Kingdom purovets Full time

    Hospital Manager - East LondonHospital Manager role at a RCVS accredited small animal hospital in East LondonBoasting state-of-the-art equipment, such as a new CT scanner, commercial laboratory, X-ray, Ultrasound, and Dentistry facilitiesExcellent salary up to £60,000Welcome to the exciting opportunity of becoming a Hospital Manager at a highly respected...

  • Hospitality Manager

    5 days ago

    London, Greater London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    Hospitality provides event services across all sites of the Trust and outside catering to venues across London. The post holder will join a dynamic and skilled team, with the ability to build on the strengths of the current team, yet flexible to adapt to the future changes to ensure the needs and objectives of both the department and the Trust are met. ...

  • Hospital Manager

    5 days ago

    London, Greater London, United Kingdom purovets Full time

    Hospital Manager - South London Fantastic opportunity for a Hospital Manager role at an independent Veterinary Hospital in South London Multi-award winning hospital with excellent state-of-the-art facilities Amazing salary of up to £55,000 No OOH's and a flexible work/ life balance That next step in your Veterinary Career Are you a Veterinary Nurse in...

  • Hospitality Manager

    3 weeks ago

    London, Greater London, United Kingdom Chartwells - Main Full time

    Hospitality Manager - Hampton Middlesex We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:Free mealsFree on-site gymOnsite free car parkingFree onsite swimming pool accessContributory pension schemeGrow your career with our Career Pathways and MyLearning...

  • Hospitality Manager

    4 weeks ago

    London, Greater London, United Kingdom Chartwells - Main Full time

    Hospitality Manager - Hampton Middlesex We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:Free mealsFree on-site gymOnsite free car parkingFree onsite swimming pool accessContributory pension schemeGrow your career with our Career Pathways and MyLearning...

  • Floor Manager

    5 days ago

    London, Greater London, United Kingdom Fundamental Hospitality Full time

    Floor Manager - New Opening - La Maison Ani - Knightsbridge, LondonFundamental Hospitality is looking to hire an experienced Floor Manager to join our team at La Maison Ani London.Who are we?Established in 2011, Fundamental Hospitality is a UAE born company that unifies the regions leading lifestyle concepts. As an international ecosystem of hospitality...

  • Hospitality Manager

    5 days ago

    London, Greater London, United Kingdom ExCel london Full time

    Here at ExCeL London Hospitality, we are in charge of catering services for one of the largest and most vibrant exhibition centers globally, the ExCeL.As a C&E Manager, your main task will be supervising all aspects of our hospitality services, such as guest relations, operations, and overall customer experience. Leading a team of hospitality staff, you will...

  • Sales Manager

    5 days ago

    London, Greater London, United Kingdom Cycas Hospitality Full time

    Sales Manager Hyatt Place London City East, is now recruiting for a proactive Sales Manager. Up to £50,000.00 per year + Bonus + Incentives + Career Growth Hyatt Place - London City East The 280-bedroom Hyatt Place London City East – is managed by the award winning Cycas Hospitality, ours is the first property under the Hyatt Place brand in...

  • Hospital Manager

    5 days ago

    London, Greater London, United Kingdom Cygnet Full time

    We are looking for a passionate, focused and experienced Hospital Manager to join our team at Cygnet Appletree in County Durham. Cygnet Appletree provides Acute and PICU services for women. Providing a safe and secure care pathway for women with mental health needs, the service received a 'GOOD' rating from CQC in 2022. Situated in the heart of County...

  • Hospitality Manager

    6 days ago

    London, Greater London, United Kingdom Searcys Full time

    Position: Hospitality Manager - Full Time Salary: Competitive Working Hours: 40 hours per week Key Responsibilities: Supporting the successful delivery of the Food & Beverage Events Operation Playing an integral role in the successful delivery of events Working with the Hospitality team to plan, organize, and deliver event operations Ensuring all events...

  • Hospitality Manager

    5 days ago

    London, Greater London, United Kingdom Compass Group UK & Ireland Full time

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Job Introduction We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Free meals Free on-site gym Onsite free car parking Free onsite swimming pool access ...

  • Maintenance Manager

    5 days ago

    London, Greater London, United Kingdom Cycas Hospitality Full time

    Join Our Team as a Maintenance Manager at Cycas Hospitality in London, UK! We are on the lookout for a skilled Maintenance Manager to become a key player in our operations based in the vibrant city of London, UK. Cycas Hospitality values the crucial role this position plays in our success and is dedicated to offering a competitive compensation package that...

  • Hospitality Manager Care

    6 days ago

    London, Greater London, United Kingdom Smyth & Co Full time £65,000 - £72,000

    Job Title: Hospitality/General Manager at a Leading Company in England, UKThe ideal candidate for this role should possess a diverse background in the hospitality sector, with comprehensive experience across all departments. A degree in Hospitality Management or Business Management is required. Demonstrated expertise in hotel and restaurant management, along...

  • Finance Manager

    5 days ago

    London, Greater London, United Kingdom Tao Group Hospitality Full time

    Job Description We're on the hunt for a talented Finance Manager to join our team. In this role, you'll have the unique opportunity to work across two companies - Tao Group Hospitality and the Botree Hotel. It's not just a job; it's a chance to embark on a dynamic and autonomous journey within the hospitality industry. Plus, enjoy fantastic benefits, huge...

  • Pub General Manager

    5 days ago

    London, Greater London, United Kingdom Oui Hospitality Full time

    OUI hospitality is seeking a strong general manager to take control of a renowned gastro pub, with a luxurious finish and charming dining areas. In a perfect world we would like our general manager to come from premium gastro pub, to deliver a refined informal service click apply for full job details

  • Guest Service Manager

    6 days ago

    London, Greater London, United Kingdom Cycas Hospitality Full time £30,282

    Guest Service Manager – The Lincoln Suites, Kingsway (Holborn) Our 2 Apart-Hotels are based in the heart of London – The Lincoln Suites in Holborn & Stow Away in Waterloo . Both properties have together 74 suites & studio apartments which come fully equipped with everything our Guests will need to make themselves settle in and feel at home – a...

  • Hospitality Project Manager

    6 days ago

    London, Greater London, United Kingdom VIDA PLENA Full time

    Position Hospitality Project Manager - London Openings About Us: Join Vida Plena, a dynamic and rapidly growing hospitality group founded in Lisbon in 2018. We are passionate about creating warm, joyful experiences with fresh food, diverse crowds, and a caring team. We've been redefining hospitality with our unique blend of passion, creativity, and community...

  • General Manager

    6 days ago

    London, Greater London, United Kingdom Change Hospitality Full time £60,000

    Job Description General Manager - £60k - Shoreditch Are you a passionate & fun loving leader with a strong background in the hospitality industry? Do you thrive in a fast-paced environment and have a knack for creating unforgettable dining experiences? If so, we have an exciting opportunity for you We are currently seeking a dynamic and experienced...

  • Restaurant Manager

    3 weeks ago

    London, Greater London, United Kingdom TAO Group Hospitality Full time

    Restaurant Manager - Yauatcha - Soho, LondonIn search for an enthusiastic, passionate and experienced Restaurant Manager to join our leading Team at Yauatcha SohoThe ideal Restaurant Manager has:A minimum of 3 year restaurant supervisory experience within a fast paced environment; experience in a luxury venue would be a distinct advantage Exceptional service...