Housing Officer

Housing Officer
YMCA Supported Housing – YMCA Foyer
Part time - 18 hours per week
£11.49- £13.00 per hour
Job Reference – 774FOY

Are you inspired and want to play an important role in changing people's lives be a part in creating inspirational pathways and opportunities, opening doors, and welcoming all to get involved and make a positive difference.

Working for us means helping children, young people, and adults of all levels of ability and from all walks of life, to reach their full potential.

You'll be working for a well-established team who work in multiple fields including Young People, Outdoor Education, Physical Activity, Housing, and our own workforce.

We offer flexible working, with an emphasis on learning and development through our online training portal for all staff, 28 days annual leave (including Bank Holidays) rising with years of service and possible the best benefit is working for a company that makes a difference.

YMCA supported accommodation in Fleetwood offers semi-independent accommodation to children and young people aged This accommodation is subject to OFSTED regulation.

As a Housing Officer what does the role entail:

Your day will consist of ...

• Completing housing management admin and reception duties to ensure smooth running of the service.
• Maintaining accurate records using our Housing Management system and residents rent accounts and arrears.
• Managing Housing Benefit communication and schedules.
• Carrying out necessary audits and responsibilities to ensure Health and Safety requirements of the building are met.
• Communicating efficiently in regards to maintenance ensuring the building is maintained to a high standard.
• Following procedures void management.
• Managing the security of the building when lone working
• To assist manager with applicants to the scheme.
• Staying informed about the current residents, needs and risks.
• Having an awareness of residents progress within their support plan.
• Following safeguarding policies and procedures to ensure residents safety.
• You may also be required to assist support workers with various duties.

This job is for you, if...

• You have experience working with vulnerable young people preferably within a Supported Housing Setting
• Educated to NVQ Level 3 in Housing, Health and social care or other relevant subject.
• Fully I.T literate in all Microsoft Packages and confident in using a Housing Management System.
• Strong Communication and relationship building skills.
• Willingness to adopt a trauma informed approach/environment.
• You are a resilient and confident team worker who can work on their own initiative or work as part of a team.
• You can work unsociable hours, including evenings.

Successful applicants will be required to complete an Enhanced DBS Disclosure.

For further information and to complete an application form for the above role, please visit

Job Reference – 774FOY

Closing date for the role is Tuesday 30th April 2024 by 9:00am. Applications submitted and/or received after this time will not be considered.

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