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3rd Line Support Engineer

3 months ago

Maidstone, Kent, United Kingdom Intec Select Full time
3rd Line Support Engineer
  • Up to £40,000
  • Maidstone, KentOur client is seeking for a 3rd Line Engineer who will work closely with the support team including other engineers and working closely with the IT Director.
You would be acting as a technical lead in a major incident or priority 1 situation, and you may also assist the Project Manager with implementations and research/training in new technologies.

They are looking for a confident experienced individual with a passion for IT Helpdesk Support and learning new technologies who can work in a team and independently.

A proven history of providing IT support and acting as an escalation point for the 1st and 2nd line support team is ideal.


Requirements:
Provide Remote and On-site support for their customersMinimum 3 years' experience in an IT Support environment at a 3rd or advanced 2nd line level at leastWindows server administration from 2008/2012 up to latest Server 2022Microsoft SQL ServerActive Directory / DNS / GPO / PowershellMicrosoft 365 Tenant Deployment / Configuration (Exchange / SharePoint / Azure AD)Virtualisation such as Microsoft Hyper-V, VMWare ESXi, SAN Technology, Azure, AWSExperience with networking including switch & VLAN configurationAnti
  • Virus/Endpoint Protection TechnologiesHosted IP TelephonyConfiguration of Access Control (Firewalls/VPN)Ability to prioritise workload.
An ability to explain technical problems in a simple way to end usersPackage:
Up to £40,000 basic salaryHybrid working+ many other excellent benefits3rd Line Support Engineer
  • Up to £40,000
- Maidstone, Kent