Service Administrator

3 weeks ago


Rochester, Medway, United Kingdom Reed Full time

Reed have partnered with an Engineering company in Rochester who are seeking a a Service Administrator to join their professional Service Department.

The purpose of the Service Administrator is to provide support to the Service Contract Managers in the administration of long-term contracts for servicing, repair, maintenance.

Day to Day of the Service Administrator:

  • Assist in preparing and submitting risk assessments and method statements.
  • Upload documentation to client portals and apply for site access permits.
  • Order parts and stock items, confirming parts on the internal system.
  • Raise purchase orders and handle client enquiries.
  • Produce retrospective quotes for call-outs and chase client purchase orders.
  • Sign off engineers' timesheets and ensure accurate data entry.

Required Skills & Qualifications for the Service Administartor:

  • Excellent knowledge of Microsoft Office.
  • Strong communication skills, both verbal and written.
  • Computer literacy with a focus on accurate and quick data input.
  • Strong planning and organising skills.
  • A flexible approach with a willingness to expand skills and knowledge.
  • Knowledge of the engineering industry in a similar role
  • Ability to work on own initiative and within a team environment.
  • Excellent attention to detail, hardworking, and approachable.

Benefits of the Service Administartor:

  • Salary depending on experience £28-£30k
  • Opportunities for professional growth within the organisation.
  • A supportive team environment.
  • Full time permanent position
  • Office Based
  • 8:30am-5pm

To apply for the Service Administartor position, please submit your CV



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