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Course Support and Communications Officer
3 months ago
Joblink are pleased to be acting as a recruitment agency on behalf of our employer partner The University of Leeds
THE EMPLOYER
The University of Leeds' Digital Education Service is an award-winning provider of online education through global platforms. The Digital Education Service has worked with a strategic partner of the University of Leeds to develop a suite of courses, 10,000 Women online, on the Coursera platform.
Role Title: Course Support and Communications Officer (French speaking)
Requirements:
· Native French speaker (Francophone African countries included)
· Business background desirable
Responsibilities:
· Providing online support for a global community of French-speaking learners
· Monitoring discussion forums on the Coursera e-learning platform
· Supporting online events such as webinars, including pre and post-event communication, and facilitation
· Responding efficiently and professionally to email enquiries
· Translating learner communications (e.g. email campaigns)
· Scheduling and hosting interviews with members of a global community of alumni
· Providing written case studies for members of the alumni community
· Following processes for sending email communications through an email management system (Mailchimp)
· Maintaining a database of learner and alumni contacts in Mailchimp
· Creating and translating social media posts for an exclusive online networking platform
Relevant courses
Any courses considered
What will you gain from this role?
Experience assisting I producing award winning online digital course content
Deep understanding of online learning systems
An opportunity to apply to other internal roles within the Digital Education Service.
Where, when and pay?
The role will be Hybrid
Part time - Variable up to 20 hours a week
Start date: July 2024
End date: Until end of December 2024
Pay: University Grade 5/£14.14 per hour
Sounds good?
To apply please send a relevant CV (ensure you have uploaded a CV to your profile on the job site)
AND answer these questions.
1. What appeals to you about this role and why you have chosen to apply?
2. What skills/experiences have you gained from your studies, voluntary or paid work that you feel will help you be successful in this role?
3. What do you feel you will gain from this role?
4 How would this role benefit your future career plans?
(Please note: No cover letter required and applications missing cv and answers will not be considered)
If you have any issue with your application, please contact
For any information queries about this role, please contact Alex, Joblink Operations Manager at:
If you have not heard back within 30 days, please assume your application was not successful