Key Account Manager

2 months ago


Cardiff, Cardiff, United Kingdom Context Recruitment Full time

Key Account Manager

About the Job: Are you a driven and customer-focused individual? Context IT is looking for an experienced Key Account Manager to join their team and work with a leading Telecommunications Provider client in Leeds.

What You'll Do:

  • Build and maintain strong relationships with existing clients
  • Exceed expectations with a personable and proactive approach
  • Develop tailored proposals to meet customer needs
  • Identify new opportunities with current clients
  • Act as a trusted advisor to customers
  • Collaborate with different departments to ensure seamless service

Experience/Qualifications:

Ideally, we are looking for someone with prior Account Management experience in a competitive sales environment. Experience in Telecommunications/VoIP and knowledge of Contact Centres (such as Gamma Horizon, 3CX, NFON, 8x8, Genesys Cloud) would be a big plus. A strong customer focus, great communication, and interpersonal skills are a must. This is a remote position but being based in Yorkshire is preferred. The salary is up to 40k with a total on-target earnings of 80k.


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