Current jobs related to Service Delivery Co-ordinator- IA and Transport AASC - Birchwood - Serco Plc

  • Service Delivery Coordinator

    4 months ago

    Birchwood, United Kingdom Serco Plc Full time

    **Salary**: £24,000 **Working hours**: 37.5 hours. Mon-Fri 8 am - 4 pm & 9 am - 5 pm on a ROTA - Hybrid working Monday & Wednesday from home The Asylum Accommodation and Support Services Contract (AASC) for the North West Midlands and East of England is a joint venture between Serco and the Home Office. As an exceptional Service Delivery Co-Ordinator, you...

  • SD Co-ordinator-aasc

    3 months ago

    Birchwood, United Kingdom Serco Plc Full time

    **Job title**: Service Delivery Coordinator **Location**: Birchwood **Salary**: £24,500 per annum **Working hours**: Full Time, 37.5 hours per week Here at Serco we work with Asylum Accommodation and Support Services to assist individuals through the asylum system, which includes providing them with temporary accommodation. AASC contracts offer a range of...

  • Sdc Co-ordinator

    4 months ago

    Birchwood, United Kingdom Serco Plc Full time

    **Location**: Birchwood **Salary**: £23,000 & attractive benefits package **Working hours**: Full Time, 37.5 hours per week At Serco, we work with Asylum Accommodation and Support Services (AASC) to assist individuals through the asylum system, which includes providing them with temporary accommodation. We have a fantastic opportunity within our Service...

  • Onboarding Coordinator-aasc

    3 months ago

    Birchwood, United Kingdom Serco Plc Full time

    People Services Coordinator AASC, Warrington Full time 37.5 hours Permanent £23,000 Per annum Here within our Asylum Accommodation and Support Services Contract (AASC) we focus on assisting individuals through the asylum system, ensuring that vulnerable asylum seekers have access to the support they need along with a high standard of accommodation. We...

  • Receptionist - Aasc

    4 months ago

    Birchwood, United Kingdom Serco Plc Full time

    **Salary**: £23,000 **Working hours**: Full-Time - 40 hours per week Here at Serco, we work with Asylum Accommodation and Support Services to assist individuals through the asylum system, which includes providing them with temporary accommodation. AASC contracts offer a range of improvements, with a particular focus on assisting individuals through the...

  • Receptionist - Aasc

    4 months ago

    Birchwood, United Kingdom Serco Plc Full time

    **Salary**: £23,000 **Working hours**: Full-Time - 40 hours per week Here at Serco, we work with Asylum Accommodation and Support Services to assist individuals through the asylum system, which includes providing them with temporary accommodation. AASC contracts offer a range of improvements, with a particular focus on assisting individuals through the...

  • Receptionist - Aasc

    4 months ago

    Birchwood, United Kingdom Serco Plc Full time

    **Salary**: £23,000 **Working hours**:Full-Time - 40 hours per week Here at Serco, we work with Asylum Accommodation and Support Services to assist individuals through the asylum system, which includes providing them with temporary accommodation. AASC contracts offer a range of improvements, with a particular focus on assisting individuals through the...

  • Housing Officer

    3 months ago

    Birchwood, United Kingdom Serco Plc Full time

    Housing Officer **Location**: Cheshire **Salary**: £26,250 **Working hours**: Full Time, 37.5 hours per week You are required to have a valid UK driving licence for this role. On behalf of the Home Office, Serco manages the Asylum Accommodation and Support Services Contract (AASC) for the Midlands and East of England. We focus on assisting individuals...

  • Housing Officer

    4 months ago

    Birchwood, United Kingdom Serco Plc Full time

    Housing Officer **Location**: Cheshire **Salary**: £25,500 **Working hours**: Full Time, 37.5 hours per week You are required to have a valid UK driving licence for this role. On behalf of the Home Office, Serco manages the Asylum Accommodation and Support Services Contract (AASC) for the Midlands and East of England. We focus on assisting individuals...

  • Daybook Co-ordinator

    3 months ago

    Birchwood, United Kingdom Nationwide Platforms Full time

    We are currently recruiting for a Daybook Co-Ordinator to work in our offices in Birchwood. As Day-book Co-Ordinator you will be supporting with the fulfilment of customer orders and collections through monitoring the day book and movement screens and liaising closely with the Transport Planners to create a delivery and collection plan that optimises hire...

  • Customer Service Co-ordinator

    3 months ago

    Birchwood, United Kingdom Outsource UK Full time

    **Customer Service Co-ordinator** I'm currently recruiting for a Customer Service Co-ordinator to be based in Birchwood. This is a 6-month contract to work for one of the world's leading manufacturers of highway machinery and diesel engines. **Hourly Rate: £21.17 Umbrella** **Location: Birchwood** **Contract: 6 months** As a Customer Service...

  • Transport Officer

    4 months ago

    Birchwood, United Kingdom Serco Full time

    **Salary**: £23,000 **Working hours**:37.5hrs per week 8am - 4pm On behalf of the Home Office, Serco manages the Asylum Accommodation and Support Services Contract (AASC) for the North West of England. We focus on assisting individuals through the asylum system, ensuring that vulnerable asylum seekers have access to the support they need along with a high...

  • Complaints Coordinator

    4 months ago

    Birchwood, United Kingdom Serco Plc Full time

    Complaints co-ordinator **Location**: Warrington office **Working hours**: Full Time, 37.5 hours per week 14 month fixed term contract - maternity cover **Salary**: £23,000 Per annum On behalf of the Home Office, Serco manages the Asylum Accommodation and Support Services Contract (AASC) for the Midlands and East of England. We focus on assisting...

  • Training Co-ordinator

    3 months ago

    Birchwood, United Kingdom Nationwide Platforms Full time

    **Training Co-Ordinator** Nationwide Platforms is one of the world’s largest providers of working at height training and offers training courses to customers such as IPAF, PASMA, IOSH and other Health & Safety courses. As a Customer Service Advisor you will be responsible for coordinating the training diary and support all operational functions to ensure...

  • Training Co-Ordinator

    4 months ago

    Birchwood, United Kingdom Nationwide Platforms Full time

    Training Co-OrdinatorNationwide Platforms is one of the world’s largest providers of working at height training and offers training courses to customers such as IPAF, PASMA, IOSH and other Health & Safety courses.As a Customer Service Advisor you will be responsible for coordinating the training diary and support all operational functions to ensure that...

  • Property Sourcer

    4 months ago

    Birchwood, United Kingdom Serco Plc Full time

    **Contract**: 12 Month Fixed Term **Base Location**: Warrington, Hybrid 3 days in Office **Salary**: £27,000 per annum + Commission **Hours**: 37.5 Here within our Asylum Accommodation and Support Services Contract (AASC) we focus on assisting individuals through the asylum system, ensuring that vulnerable asylum seekers have access to the support they...

  • Business Improvement Specialist

    3 months ago

    Birchwood, United Kingdom Serco Plc Full time

    Asylum Accommodation and Support Services Contract (AASC) **Base Location**: Warrington Permanent / Full Time Starting at £27,500 & increasing to £30,000 following successful completion of probation + Excellent Corporate Benefits Package Here at Serco, we have an exciting opportunity for a Business Improvement Specialist who will be responsible for...

  • Finance Business Partner

    3 months ago

    Birchwood, United Kingdom Serco Plc Full time

    Hybrid - Attached to the Warrington Office Full Time, Permanent Up to £75,000 (dependent on experience) Here at Serco, we are seeking an experienced Finance Business Partner to improve the financial knowledge and control environment to support increased profitability for the AASC contracts within the Justice & Immigration business. The AASC contract,...

  • Property Sourcer

    4 months ago

    Birchwood, United Kingdom Serco Plc Full time

    **Location**: Warrington **Salary**: £27,000 & attractive benefits package **Working hours**: Full-Time Hybrid Role (Tue, Wed, Thurs in office) Here at Serco, we work with Asylum Accommodation and Support Services (AASC) to assist individuals through the asylum system, which includes providing them with temporary accommodation. We are looking for Property...

  • Out of Hours Officer

    3 months ago

    Birchwood, United Kingdom Serco Plc Full time

    **Salary**: £25,480 **Working hours**: 40 hours. Hybrid working on a rota basis - Mon-Fri 4pm-8pm (A varied pattern) & Weekend 8am-8pm (1 in 4 weekends) On behalf of the Home Office, Serco manages the Asylum Accommodation and Support Services Contract (AASC) for the Midlands and East of England. We focus on assisting individuals through the asylum system,...

Service Delivery Co-ordinator- IA and Transport AASC

3 months ago

Birchwood, United Kingdom Serco Plc Full time

Job title: Service Delivery Co-ordinator - IA and Transport (AASC)

Location: Hybrid – WFH 2 days a week and in the office in Birchwood 3 days a week (after training)

Working Hours: 37.5 hours per week

Salary: £24,000.00 PA

Here within our Asylum Accommodation and Support Contract an opportunity has arisen for Service Delivery Co-Ordinator with strong interpersonal skills to carry out administrative duties to support the IA and Transport directorate and support other Service Delivery Co-Ordinators, when required. This role is crucial to ensure service users' needs are met within agreed timeframes in accordance with Serco's contractual obligations to UK Visa's & Immigration (UKV&I), in relation to accommodation (and transport) for service users.

Some of the key responsibilities for the role involve the following activities and duties:

  • Liaise with suppliers and sub-contractors, as required, to ensure fully compliant and effective transportation service.
  • Schedule and allocate workflows for collecting and transporting service users, as required by the contract.
  • Monitor the customer portal regularly and frequently and ensure all travel requests are uploaded to facilitate KPI 4 timescales.
  • Build effective relationships with key stakeholders, both internally and externally across the AASC contract to ensure excellent service delivery standards.
  • Update visual management boards and contribute to operational excellence within the Service Delivery Centre.
  • Maintain data integrity of the IT systems to support performance reporting.
  • Produce reports, briefings and information updates to a high standard within limited timeframe.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive.

What you need to do the job:

  • The ability to successfully engage and create successful working relationships with both internal and external stakeholders
  • The ability to communicate information updates across the Service Delivery departments
  • Demonstrate effective time management skills and ability to manage and deliver a variety of priority tasks, prioritising own workload to meet specific timescales without prompt
  • Strong MS Excel skills
  • Strong ICT skills
  • Ability to travel within the regions and occasionally within the UK (a valid UK driver's licence is essential)
  • Security clearance at Counter Terrorism Check level and Criminal Record Bureau checks are required (the role is exempt from the Rehabilitation of Offenders Act 1974 and all offers of employment are subject to security clearance checks and approval by the Home Office)

What we offer

  • Up to 6% contributory pension scheme
  • Serco discounts which include cinema, merlin entertainment and online shopping discounts and discounts on mobile phone plans and leisure centre memberships.
  • Employee Assistance Programme
  • A safe and supportive culture
  • The chance to make a positive difference to the prison and court systems
  • A company passionate about diversity and inclusion
  • Serco Benefits package

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.


By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.


Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.


At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on to discuss.