IT Director for UK

POSITION DETAILS

Position Title: IT Director for UK & Ireland

Department: AXA Partners IT

Location: Redhill

Role Type: Permanent

POSITION SUMMARY

The IT Director UK & Ireland contributes to the formulation of the AXA Partners UK & Ireland IT Strategy based on AXA Group, AXA Partners and AXA Partners UK & Ireland vision / ambition. You will provide Leadership, ensure excellent service delivery to our customers and that client contractual expectations are met, enable Transformation and oversee a "secured" execution of IT and Digital solutions across the Business and IT Transformation context. You will drive teams and partners to ensure 24/7/365 IT availability, SLAs accomplishment and to manage incidents effectively. You will enable the transformation of AXA Partners business model by co-creating, sponsoring and driving associated projects deploying them on time, budget, quality and scope. You will contribute to Strat Plan of the business with the rest of the UK ComEx and assures the creation and deployment of technology capabilities across their perimeter. You will report directly to the AXA Partners Regional CIO and have a dotted-line with the Head sub-region UK & Ireland.

DIMENSIONS OF ROLE

· Accountable for establishing and driving IT & digital capabilities; this includes the leadership and management of 40 FTEs in local teams, 2 locations, 2 datacentres and 40 applications mostly related to Motor and Home business lines.

· Accountable for the BAU budget (plus rebilling control) and investment budget

· Member of the AXA Partners UK & Ireland ComEx and UK & Ireland Risk Committee and Conduct Risk Board.

· Member of the M&H Transformation Governance.

· Member of the Regional CIO IT Leadership team.

· Member of the AXA Partners Security SteerCo.

KEY RESPONSIBILITIES

You will ensure that IT is a valuable business partner, 100% aligned with the business strategy, delivering customer first solutions and services that help drive the growth of AXA Partners

IT & Digital Strategy and Solution Delivery

The role encompasses translating strategic objectives into business/IT plans, implementing centrally defined architecture, and designing integrations between central and local capabilities. It also involves delivering IT services with a focus on efficiency and quality, overseeing technological architecture for optimal performance, and maintaining network infrastructure. Additionally, the role includes defining and managing SLAs, applying Group Solutions projects and delivery policies, influencing Group/Central Solutions Teams, and ensuring security aligned with ISO 2700x standard for both on-premises and cloud solutions.

Contribute to business transformation through leveraging technology and innovation

You will lead the execution of the IT/digital transformation strategy to enhance Customer Experience and drive internal improvements. It also includes managing local activities related to IT transformation programs, executing global transformation strategies, and leveraging agile methodologies and cloud technology. Additionally, the role entails utilizing centrally defined Target Operating Model (TOM) to improve quality, efficiency, and alignment with business objectives, while also focusing on technological levers for growth, cost efficiencies, risk reduction, and increased Customer NPS.

Security

You will be accountable for maintaining applications and systems free of vulnerabilities and leading the first line of defense for security in coordination with stakeholders. Additionally, it involves delivering the Security Quartile ONE ambition within the defined time, scope, and budget.

Lead and drive IT Transformation

You will lead and drive IT transformation by being accountable for the move to the Cloud program, the Application Landscape Simplification initiative, and ensuring the smooth implementation of strategic IT axes within the organization. This includes transitioning from waterfall/on-premise to cloud/agile/DevOps generation and significantly improving IT processes by leveraging Agile principles where relevant.

Governance

You will lead governance meetings for AXA Partners IT UK & Ireland and contributing to IT strategy definition, while also promoting IT principles and ensuring compliance with Group Architecture and Security Policies. Additionally, participation in Transformation initiatives SteerCos is expected.

People Management

You will lead a high-performance team by motivating, developing, and coaching team members to achieve excellence through goal setting, performance monitoring, and development plans. It also includes identifying and nurturing talent, managing workloads, and handling employee relations issues effectively. Additionally, managing cost-effectiveness, communicating effectively, and building relationships within and beyond the team are crucial. Understanding the company's strategy, managing financial procedures, ensuring regulatory compliance, and supporting business development are also part of the role. Overall, the role encompasses people management, business management, and effective communication to drive performance and collaboration.

SM&CR

· The aim of the Senior Managers and Certification Regime is to reduce harm to consumers and strengthen market integrity by making individuals more accountable for their conduct and competence.

· The SM&CR is a catalyst for change - an opportunity to establish healthy cultures and effective governance in firms by encouraging greater individual accountability and setting a new standard of personal conduct.

· As part of this, the SM&CR aims to:

· encourage a culture of staff at all levels taking personal responsibility for their actions

· make sure firms and staff clearly understand and can demonstrate where responsibility lies.

As a certified person:

1. You must take reasonable steps to ensure that the business of the firm for which you are responsible is controlled effectively

2. You must take reasonable steps to ensure that the business of the firm for which you are responsible complies with the relevant requirements and standards of the regulatory system

3. You must take reasonable steps to ensure that any delegation of your responsibilities is to an appropriate person and that you oversee the discharge of the delegated responsibility effectively

4. You must disclose appropriately any information of which the FCA or PRA would reasonably expect notice.

Your Profile

SKILLS AND EXPERIENCE

You possess strong technical and functional knowledge, with extensive experience managing diverse IT teams and working in Agile execution. You have a proven track record of leading change and championing transformative IT and customer service strategies, demonstrating excellent business acumen and organizational understanding. You have a high level of maturity in stakeholder management, exceptional communication skills, and decision-oriented approach. You are a postgraduate, fluent in English. A computer science degree would be preferred.

AXA Partners is committed, with equal skills, to diversity & inclusion. Join a company that helps protect the forests At AXA Partners, we plant a tree for every new recruit (with a permanent contract). Learn more about the Reforest Program here.

About AXA
AXA Group is the worldleader in insurance and asset management. We protect and advise our clients atevery step in their lives, by offering products and services which satisfytheir needs in the areas of insurance, personal protection, saving and assetmanagement. AXA is the leading insurance brand worldwide, with over 100 millionclients. We are transforming from payer to partner for our client, with astrong focus on risk prevention.

Our mission:Empower people to live a better life.

Our values: Customer First, Courage, Integrity and One AXA.

About the Entity

AXA Partners is an AXA transversal business unit offering a wide range of solutions in assistance services, travel insurance and credit protection.

AXA Partners' role is also to implement innovative solutions emerging from the AXA Innovation unit.

Combining passion with advanced expertise, we design and deliver worldwide solutions for partners and communities. We protect what matters, when it matters.

What We Offer

At AXA Partners, we're appreciative of the people who work for us, and our rewards package is reviewed regularly to reflect that. You can expect to receive:

• Competitive annual salary

• Discretionary bonus – on target 20% base salary

• Car allowance

• Life Assurance 4 x Basic Salary

• Private Healthcare benefit

• 30 days annual leave

• Free staff Travel Insurance

• Contributory pension scheme

On completion of probation:
Staff motor breakdown scheme
Staff home emergency cover benefit
Discounted Home Insurance
Cycle to Work (C2W)

Our ambition is to become one of the most inspiring companies to work for, as such we're committed to supporting employee needs, providing meaningful career development and celebrating differences. We understand that everyone has individual work and home life responsibilities, therefore we're happy to discuss flexible working arrangements for this role, should this be a requirement for you.

We look for candidates with the right skills and values to join us and selection is based on a fair and equal process. As a regulated financial services company, all successful candidates will be subject to preemployment checks. We're committed to providing equal opportunities for all, therefore we welcome and encourage applications from people of all backgrounds. As a disability confident employer, we're pleased to offer our support and access to the AXA Accessibility Concierge should you require an alternative method of applying or any reasonable adjustments to be made during the recruitment process.

#LI-UK #LI-Hybrid

---