Switchboard Operator

2 weeks ago

Sutton Coldfield, Birmingham, United Kingdom One Retail Full time
Switchboard Operator - Sutton In Ashfield

Shift Pattern: (SW059) 4 on 4 off 10hr Shifts

We're currently recruiting a dedicated Switchboard Operator to help ensure the smooth running of the operations in Healthcare on a part time basis, contracted to 33 hours per week.

As a Switchboard Operator, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

Exclusive travel discounts with TUI, Expedia, and many moreSave money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many moreQuick access for you and your immediate family to a Digital GP, and wider healthcare benefitsUp to 44% off cinema tickets to enjoy your favourite blockbusterRegular emails filled with the best discounts and savings availableReceive cash rewards every time you spend and use them on a wide range of brandsUn-wind with us with free wellness, mindfulness and exercise classesYou can share all discounts and offers with your friends and familiesContributory pension schemeGrow your career with our Career Pathways and MyLearning programmes Could you bring your spark to Healthcare? Here's what you need to know before applying: Your key responsibilities will include: Sort and dispatch calls and e-mails to the relevant department accurately within a timely manner Update and amend information when changes occur Ability to record accurate times and dates of all untoward incidents and complaints requiring Switchboard involvement. Resolve stakeholder queries competently and enthusiastically to represent our organisation in a professional light Our ideal Switchboard Operator will: Previous experience in this role/similar position is essential Excellent telephone manner, with the ability to communicate effectively and maintain a high level of confidentiality Exceptional organisation skills with the ability to prioritise to meet deadlines. Intermediate knowledge of Microsoft systems to include Word, Excel, PowerPoint, Outlook and the Internet Able to work under pressure, individually and as part of a team with a flexible approach to meet the needs of the business. Confident working in a hospital environment and aware at times you will come in contact with patients that are particularly unwell or showing signs of distress. This position is subject to a Disclosure & Barring Service check; costs met by the employer. Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals. Job Reference: com/1405/ / /WJ Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength

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