Maintenance Operative 40 HOURS

1 month ago

Bournemouth, Bournemouth, United Kingdom Marriott Full time

Job Number

Job Category Engineering & Facilities

Location Bournemouth Highcliff Marriott Hotel, 105 St. Michael's Road, Bournemouth, England, United Kingdom

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

Position Summary

We're looking for a Maintenance Operative to join our team, in this role you'll be responsible for carrying out general maintenance and repairs at The Bournemouth Highcliff Marriott Hotel. We're looking for a Maintenance Operative who can respond to guests requests and be able to meet or exceed their expectations. You will join a team in a welcoming, friendly and positive work environment.

Please note: You'll be working 40 hours per week shift patterns generally Monday to Friday, plus rotational call out covering weekends, which you will be paid an extra £120 for standby.

What you'll do:

  • Respond to guests repair requests.
  • Undertake basic repairs and maintenance tasks; Plumbing (e.g fix/tighten loose taps or pipe); minimal joinery and carpentry (e.g tighten draws or cupboard doors) ; painting/decorating.
  • Be able to log and complete tasks as per our asset management system, Transcendent.
  • Managing suppliers and contractors carrying out minor duties on site.
  • PAT testing and inspections of emergency lighting, weekly fire alarm tests and fire evacuations.
  • Ensure the gardens and grounds of the property are well maintained, clean, tidy and hazard free.
  • Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries.
  • Perform other reasonable job duties as requested.

What We'll Give You

  • 28 days holiday including bank holidays increasing after each year of service
  • Call out fee (£120 per week plus time worked)
  • Hotel travel discounts for you, family & friends.
  • Length of service rewards
  • Worldwide career opportunities within Marriott hotels
  • Free meals on duty and uniform provided
  • Free car parking
  • Use of onsite gym

Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day's activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Perform other reasonable job duties as requested.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW TreatmentTM. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.


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