Senior Business Analyst in Wrexham

1 month ago

Wrexham, Wrexham, United Kingdom Chetwood Financial Limited Full time

About Chetwood Financial Bank:

We've been challenging the way financial services firms should operate ever since our launch back in 2016.

From day one, we've been focused on helping customers underserved by the mainstream banks, creating highly targeted products to meet their specific needs. Today, we focus on mortgage and savings products. We understand real people and their real lives, and our simple, clear approach is designed to help customers make sense of their money. We work hard to make sure customers get the quick and helpful support they need in the moments that matter, when they matter.

We're a secure, stable, and well-funded bank backed by a large investor. We generate funding using retail deposits through our savings brand, SmartSave.

Role Purpose:

Work with key stakeholders to develop detailed business / functional / technical requirements, and design documentation as part of our business and development teams. To support the growth of the business with a business acquisition and other strategic partnership opportunities.

Responsibilities:

  • Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders.
  • To work closely with the business units to gain in-depth understanding of business strategy, processes, services, roadmap and the context in which the business operates.
  • This role will be key to understanding then documenting capabilities/requirements needed to address business challenges/goals.
  • Run any workshops/one-on-one interviews/working group sessions to elicit detailed requirements from key stakeholders e.g., Legal, Compliance, Finance, etc.
  • Provide project level analysis – producing required project analysis documentation (business requirements, scope matrix, use cases, sequence diagrams, future state proposals, UAT plan)
  • Design and gain support for new business operating models and processes.
  • Analyse and identify opportunities to improve processes.
  • Create detailed process flows, acceptance criteria and data specs to support User Stories.
  • Review draft requirements with product owners, functional SME's and/or relevant build partners.
  • Prepare documentation for sign-off and host design review sessions/ working group sessions with stakeholders and multiple SME's.
  • Resolve design related queries during implementation and/or build.
  • Be a key contributor in agile ceremonies such as sprint planning, retrospectives, and daily stand-ups to ensure alignment with the development team's activities. (where required)
  • Work closely with stakeholders to develop training materials and provide support to internal teams to ensure smooth adoption of new processes, features or changes.
  • Assist in post-implementation reviews to gather feedback, assess outcomes against objectives, and identify areas for improvement.

Skills And Experience:

  • Experienced in financial services business analysis and requirements gathering. (Experience in business acquisition and outsourcing would be preferred)
  • The ability to translate business concepts into technical requirements (and vice versa when explaining concepts to stakeholders);
  • Experience of working with Stakeholder management
  • Excellent verbal reasoning and written communication skills.
  • Data analysis and process mapping
  • Business requirement gathering and documentation.
  • Critical thinking and problem-solving skills.
  • Attention to detail.
  • Experienced in Agile delivery methods and practices especially User Stories and Acceptance Criteria (beneficial).
  • Jira, Confluence, GSuite, LucidChart (beneficial)
  • Industry related qualification / certification (CFA, CISI, CIMA) or Project management qualification (beneficial)

Chetwood Benefits:

  • Competitive salary
  • 25 days holiday PLUS your BIRTHDAY off
  • Pension contribution with Royal London
  • Life Assurance
  • Private medical, dental and optical health insurance with Axa
  • Hybrid working – Wrexham or Central London
  • Free breakfast available

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