Client Relations Specialist

4 weeks ago


London, Greater London, United Kingdom Platin Gaming Limited Full time
As a Client Relations Specialist at Platin Gaming, you will be the primary point of contact for our clients, playing a crucial role in the success of our partnerships. Your responsibilities will include:● Providing immediate responses to client queries● Opening new client accounts and guiding clients through the account opening process● Ensuring accurate and timely reporting to management● Monitoring client payments and conducting monthly calculations based on our systems● Issuing invoices and managing financial transactions with clients● Working in an on-call shift pattern to offer continuous support● Handling work pressures efficiently while maintaining high-quality client serviceKey Requirements:● Exceptional communication skills, both written and verbal, in English● Strong ability to follow up and ensure tasks are completed to a high standard● Proven track record of working under pressure and meeting deadlines● Excellent organizational skills and attention to detail● Experience in client-facing roles, preferably in the gaming industry or related fields● Ability to work flexibly, including on-call shifts to provide round-the-clock client supportWhat We Offer:● A dynamic and challenging work environment with opportunities for growth● Competitive salary and benefits package● A supportive team and management dedicated to your professional development● Remote work options to offer flexibility and comfor
Summary of role requirements:
  • Looking for candidates available to work:
    • Monday: Morning
    • Tuesday: Morning
    • Wednesday: Morning
    • Thursday: Morning
    • Friday: Morning
  • 1 year of relevant work experience required for this role
  • Working rights required for this role


This job was originally posted on Jora UK

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