Head of Portfolio DEU

4 weeks ago

London, Greater London, United Kingdom Greater London Authority Full time

Job Purpose

As a Head of Portfolio, you will play a critical role in ensuring the successful, creation and implementation of the digital portfolio of the GLA. You will be responsible for developing and leading the internal and external engagement agenda on the digital, data, technology and transformation strategy, leading and implementing effective project and programme management strategies, ensuring successful portfolio, project and programme definition and assurance of delivery, and driving continuous improvement across the portfolio.

In this role you will be accountable for the management of multi £million programmes and projects. Your leadership and technical expertise will therefore contribute to optimising resource allocation, risk management, and project and programme prioritisation, ultimately maximising business outcomes and achieving organisational objectives to become 'digital-first'.

The Head of Portfolio will also be responsible for establishing a consistent approach to the whole delivery lifecycle from idea to initiation, to control, to closure and handover ensuring that compliance and accountabilities are embedded throughout. Setting the standards for the GLA digital portfolio, complex programme and project management across the organisation, leading a team and digital hub and bespoke framework.

Principal Accountabilities

1. Portfolio Framework and Governance:

· Strategically design and implement the overall portfolio management framework aligned with the organisation's goals and Mayoral objectives.

· Establish and maintain portfolio governance processes, including project selection criteria, prioritisation, and decision-making frameworks.

· Set programme standards and define key performance indicators (KPIs) to measure portfolio performance and ensure alignment with strategic objectives.

· Provide regular portfolio status briefings to Mayors Office, senior management and wider external stakeholder groups.

2. Change Management Approach

· Be a strategic leader and demonstrate expertise in change management methodology across the organisation, guiding senior management decision and influencing Internal Change Board decisions.

· Own the change management and adoption methodologies across the organisation ensuring others follow best practice.

· Design and deliver a corporate digital communications strategy which includes working alongside the GLA's Internal Communications, GLA Collaboration Board and People Function teams

3. Project Portfolio Management:

· Lead portfolio management across the GLA, including collaboration working collaboratively with shared service stakeholders to create a single roadmap of portfolio delivery for the GLA

· Lead the identification, evaluation, and selection of projects to be included in the digital portfolio. This should lead to the delivery and maintenance of a portfolio plan and roadmap showing key milestones, phase reviews and dependencies

· Create a centre of excellence within the DEU and central PMO for project managers and stakeholders to define project objectives, scope and success criteria.

· Conduct regular portfolio reviews to assess project health, identify risks, and propose mitigation strategies.

· Foster a culture of continuous improvement by implementing best practices, lessons learned, and feedback mechanisms across projects.

4. Resource and Capacity Planning:

· Taking a longer-term view, optimise resource allocation across the project portfolio, balancing workloads, identifying skills required, and resource availability.

· Collaborate with resource managers and department heads to forecast resource needs and identify any potential bottlenecks in the mid to long term.

· Assess and manage resource constraints including budgets, identify opportunities for resource optimisation, and make key recommendations for hiring or outsourcing when necessary.

5. Risk and Issue Management:

· Develop and implement risks and issues management strategies to proactively identify, assess, and mitigate project risks.

· Establish a risk and issue management framework and ensure adherence to risk and issue management processes across the portfolio.

· Provide guidance and support to senior project managers in risk and issue identification, analysis, and response planning.

· Monitor risk mitigation actions and issue monitoring and escalate critical risks and issues to senior management as needed.

6. Stakeholder Management:

· Work at the most senior level of the organisation to ensure successful delivery of a complex portfolio of change.

· Collaborate with key stakeholders to understand their requirements, expectations, and feedback on projects at Board level.

· Foster effective communication and engagement with stakeholders to ensure transparency and alignment throughout the project lifecycle.

· Demonstrate effective leadership by managing and resolving conflicts, issues, and escalations related to the project delivery and overall portfolio.

· Build strong relationships with executive management, project sponsors, and other stakeholders to ensure their support and endorsement of the portfolio strategy.

Requirements

· Significant experence in portfolio, programme and project management, business administration, or a related field.

· Proven experience in senior project portfolio management, overseeing multiple projects simultaneously.

· In-depth knowledge of project management methodologies, tools, and best practices.

· Strong leadership skills with the ability to drive teams and projects to successful outcomes.

· Excellent strategic thinking and analytical abilities.

· Exceptional communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels.

· Strong problem-solving and decision-making capabilities.

· Proven track record of delivering projects on time, within budget, and meeting quality standards.

· Professional certifications such as PMP (Project Management Professional) or PfMP (Portfolio Management Professional) are a plus.

· Leadership qualities – strong EDI values-based approach to delivery

Key Relationships

Accountable to: Director of Digital

Accountable for: DEU senior leadership team and any relevant programme budgets allocated to the post and the business management team

Principal contacts: Executive Director of Corporate Services and Business Improvement, Directorate and Senior Leadership teams, Programme and Project Managers, GLA Senior Managers, relevant teams within the GLA, varied internal and external stakeholders.

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