Business Support Assistant

2 months ago


Portsmouth, Portsmouth, United Kingdom Portsmouth City Council Full time

Salary: Band 4, £13,891 to £14,617 per annum actual salary pro rata for 22.2 hours (£23,152 to £24,362 FTE)

Contract: Permanent

Hours: Part time (22.2 hours per week, exact days and options for homeworking can be discussed at interview)

Closing date: Sunday 11 August 2024, 23:59

Shortlisting during August, with interviews on Wednesday 4 September 2024

Portsmouth City Council is committed to safeguarding and promoting the welfare of children, and young people, and expects all staff and volunteers to share this commitment. It is also committed to promoting quality childcare across the city that works to improve outcomes for children.

Every post is subject to PCC and Portsmouth Safeguarding Children's Board safer recruitment procedures.

Why come to live and work in Portsmouth?

Portsmouth is a great waterfront city and a vibrant place to live and work. It is an island city with an inner city feel, a seaside location packed with attractions and events, and the advantage of fantastic countryside on its doorstep. With fast road and rail links to London, Brighton and major airports, and ferry links to Europe, it is the perfect place to live and work. Portsmouth has a strong history of partnership working and has successfully integrated several local services.

The Service:

The Education Service oversees all of the schools in the city as well as looking after the range of learning opportunities available in Portsmouth from pre-school children to age 25. There are 3 service areas including School Improvement, Sufficiency and Resources and the Inclusion Service.

The Role:

Reporting to the Business Manager or Business Support Team Leader for Education, this is a varied role providing administrative support as part of a pooled resource for the 3 service areas.

Specific duties include:

  • Providing administrative business support for service teams.
  • Booking appointments and arranging meetings.
  • Carrying out all necessary word processing, spreadsheets, database and presentation duties.
  • Dealing with all correspondence, including confidential information.
  • Data entry using bespoke systems e.g., Capita ONE, Mosaic etc.
  • Processing reports.
  • Placing orders for good and services and dealing with invoices using PCC's finance system.
  • Scanning and indexing of documents to the network.
  • Dealing with telephone, email and face-to-face enquiries.
  • Administer training courses/events and conferences - including compiling of resources and support to schools in PCC's Learning Management System.
  • Sorting post.
  • Collecting and processing information and data.

Please read the job profile for the full details of this role.

What you'll need to succeed:

You need to have:

  • Experience in working in an administrative role.
  • A good working knowledge of Microsoft Office, including Word, Excel, Access, Powerpoint, MS Teams, SharePoint and Outlook.
  • Good literacy and numeracy skills.
  • Good communication skills.
  • A customer focus (internal and external).
  • The ability to resource and collate information.
  • A good attention to detail and level of accuracy.
  • The ability to work flexibly to meet the requirements of the team and wider service.
  • The ability to prioritise your workload.
  • An awareness of Data Protection and Safeguarding issues.

Please read the job profile for the full details of this role.

You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.

What you'll get in return:

We really appreciate our employees and fully realise they are essential to our success and look to offer an inclusive, supportive working environment where employees can reach their potentials with a healthy work life balance, offering the following rewards:

  • Generous annual leave (27 days per year rising to 31, pro rata for part time hours) with the potential to purchase additional leave.
  • A fantastic pension which allows you the opportunity to pay in more for that greater return.
  • Access to a wide range of training and development opportunities including apprenticeships.
  • Extensive wellbeing support through the Employee Assistance Programme
  • Discount on travel, travel loans and the bike loan scheme
  • Discounts on a wide range of goods and services - access a range of discounts and offers from thousands of restaurants, shops and more.

Staff rewards:

Additional Information:

The full job profile is attached here .

Contact Details for an Informal Discussion:

Danielle Francis, Business Support Team Leader, ,

A commitment to our values:

We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. Learn more about our values and behaviours .

Application process:

We are a disability confident employer - committed to ensuring that our recruitment and selection process is inclusive and accessible and welcome applications from all areas of society.

Remember to demonstrate in your cover letter/statement why you are suitable against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. Please upload a detailed cover letter/statement as well as your CV.

Please ensure you provide your full education history from secondary school, include name/address of establishment, details of relevant qualifications & awarding body. Please explain any gaps.

You may wish to attach an additional letter or document to supplement your application.

We will email applicants from time to time; please ensure you check e-mail folders as sometimes our e-mails may go into spam/junk folders.

We look forward to speaking with you soon.

Should you require any support in completing the application form please contact .



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