Civil Enforcement Officer

2 months ago

Salford, Salford, United Kingdom NSL, part of Marston Holdings Ltd Full time

At NSL, our vision is to make the UK a safer, fairer and better place to live and work. We help our clients innovate and improve services to deliver better outcomes. Built on trust and respect, we are driven and inspired to deliver as one team and are proud of what we do. We provide frontline, back office and customer support services to design and manage places used by the public and provide national enforcement expertise at our borders and infrastructure. With over 4,000 colleagues in 250 locations across the UK we serve over 150 clients and 20 million citizens.

Do you enjoy working outdoors, helping people and have great communication skills?

Do you have excellent customer service skills and enjoy being active? If so, NSL are currently recruiting for a Civil Enforcement Officer.

What you will be doing

Our Civil Enforcement Officers are the eyes and ears of the local community, patrolling areas, providing advice to residents, and members of the public, whist enforcing road traffic orders and issuing parking fines.

You will play a significant role in reducing traffic congestion and improving air quality through the enforcement of parking restrictions.

Your day will be spent, mostly outside, in all weathers, walking up to 10 miles per day, so please consider this before you apply.

You will be dealing with members of the public face to face, so customer service must be something you enjoy, sometimes in difficult situations.

You will be required to work 42.5 hours per week, Monday to Sunday (including Bank Holidays). Shifts vary so flexibility for the role is essential.

What you will need

You must enjoy dealing with people, be friendly polite, and willing to offer support, advice and assistance to colleagues and customers.

PC skills would also be an advantage, as you will be using a hand-held device daily.

In return for your hard work

Free uniform Paid Holiday Employee Benefit Scheme- Including Cycle to Work Scheme, Childcare Vouchers & Discounts Reward & Recognition Scheme
Training & development opportunities Employee Consultative Committee to represent the voice of colleagues

We are an equal opportunities employer

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