Alpha Business Integration Lead, Vice President

2 weeks ago

London, Greater London, United Kingdom State Street Full time

Why this role is important to us
The team you will be joining is a part of a global, cross-divisional group supporting State Street AlphaSM. State Street AlphaSM redefines the common definition of 'alpha' to mean powering better performance and outcomes at every point on the investment lifecycle and is the first open platform from a single provider that connects the front, middle and back office. It harmonizes data, technology and services across trusted providers to help our clients better manage their businesses. Join us if making your mark in an ever-changing, increasingly complex and competitive industry is a challenge you are up for. The goal is to ensure every programme will be delivered successfully and add the highest possible value to the organization.

Who we are looking for

Within Alpha Client Implementations we are looking for an EMEA Business Integration Lead to interact with the Client and our internal Operations Teams from Service Definition to Go Live. The role will be client facing, including interaction with program team and the wider STT teams including senior management.

What you will be responsible for

The Alpha Business Integration Lead is responsible for

governance of all change or deviations to our standard operating model throughout the implementation lifecycle. The role is supported by a project management office and business analysts and covers change to from our Front to Back operating model.

The remit includes Analysis and Assessment activities, Program Management, Governance, reporting and stakeholder management.

As Business Implementation Lead you will:

  • Acts as link between the Client and our Operational teams to successfully prepare and deliver into business as usual when the project ends.
  • Work with the Business leads to update changes to the Service Level Agreements and Future State Operating Models throughout the implementation period
  • Support Operational leads, to document the dependencies and go live criteria within the workstream plans
  • Working partnership with Operational Readiness COE, tracking progress of 3rd party outreach, training and system access. Acting as escalation and resolution for blockers with the client and third parties.
  • Prepare our operations teams and the client by documenting and leads Day In The Life (DITL) with the support of the program team
  • Plan and document a Production Parallel approach including success criteria for exit.
  • Agree the governance for Hypercare with the client, including exit criteria, cadence of meetings and reporting.
  • Lead Hypercare in partnership with the operations teams and program support
  • Support challenge on deviation from the standard Alpha proposition
  • Facilitate, collaborate and work with internal stakeholders and our clients to understand and document requirements
  • Leverage influence across business areas and project team members to drive toward a common goal of onboarding the client
  • Ensure programme activities adhere to legal guidelines and internal policies. Apply change, risk and resource management principles when needed.
  • Partner with all relevant corporate functions, businesses and stakeholder to ensure effectiveness of the activities and expectations management.
  • Raise Risks and issues effectively within the program, drive solutions and effectively communicate options


What we value

  • Keen awareness and appreciation for teamwork and collaboration; this role will require the candidate to be adept/effective at interpersonal interactions in order to introduce and influence change within the organization.
  • Leadership and ability to bring together teams across different levels and disciplines within the organization
  • The Enterprise Culture traits and behaviours – Choose to own it, Break through Silos, Deliver results through integrity, Do Better Every Day, Care for colleagues, clients and community

Education & Preferred Qualifications

  • 5+ years' experience in Program or Operational Delivery ideally in the financial services
  • Strong understanding of financial markets and investment management processes, including back office functions
  • Degree qualified with a financial or analytical discipline preferred, or relevant experience within the financial services industry
  • Proficient with Microsoft Office tools, familiarity with Jira and clarity is a plus

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

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