Residential Hub Worker Portfolio Lead

1 month ago


Norwich, Norfolk, United Kingdom Norfolk County Council Full time

Permanent contract | full-time 37 hours per week | £32,076 to £33,945 per annum plus weekend enhancements and sleep in payments (Grade H) | Norwich

Residential Hub Worker Portfolio Lead

2 full time posts

We have ambitious plans to shape how we work with families, placing practitioners and relationship-based practice at the heart of what we do. Through Vital Signs, our vision for Children in Norfolk, we work with whole family networks and across the whole system to support families to build on their strengths and to achieve the best possible outcomes.

We bring systemic change to working with the hardest to reach young people, engaging and placing adolescents, and fundamentally challenging traditional methods of practice and theoretical thinking. Bringing together a team of specialists through a central hub, our new model is designed to provide intensive short-term interventions to prevent entry into care, escalation to long term care, prevent placement breakdown or facilitate placement step downs.

We are looking for two Residential Hub Worker Portfolio Leads to proactively provide the support and interventions families and young people need so they can achieve the best possible outcomes in life.

In this role, you will contribute to the care planning process by participating in statutory reviews, planning meetings, and progress meetings, will undertake 'sleep-in' duties on a rota basis and will provide outreach support for young people and families.

You will be involved in the induction and mentoring of new staff, providing expertise and guidance.

With an NVQ level 3 in Health and Social Care, you will have previous experience of direct work with families and young people. You will evidence the ability to form effective relationships with young people, be a good listener, have patience, understanding, humour and passion to support young people within the No Wrong Door service.

This is a great opportunity to be part of our exciting new service, connecting and engaging with young people to support them to achieve the best possible outcomes in life.

To apply, please download an application form and attach it to your online application instead of your CV.

Please contact Susan Lovelock (Team Manager) on for further information.

Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria.

These are some benefits you can enjoy by working for Norfolk County Council:

  • Competitive salary
  • Generous holiday entitlement with the ability to buy and sell leave
  • Health and Wellbeing services including fast-track physiotherapy and a free counselling service
  • Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need.
  • Financial benefits such as:
    • 'Norfolk Rewards' our employee discount programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
    • A Blue Light card for Fire Service and Social Care Workers
    • Relocation expenses (where applicable)
    • An advance of your expenses if you travel for work
    • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants' pensions.
    • A payment if you refer someone you know to a hard to fill job.
    • Tax efficient ways of getting extra pension, new bikes and electric cars.

You can find information on our Terms and Conditions here.


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