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AWS Cloud Manager

4 months ago

London, Greater London, United Kingdom MMC Corporate Full time

Help Mercer realise our ambitious and exciting plans to expand further into AWS.

We seek candidates for an experienced, hands-on, AWS Cloud Manager (SRE) to be based in our London office.

You will have the opportunity to share your depth of technical AWS expertise with our dedicated high performing SRE Cloud Engineering team plus wider operational team including DevOps & Cloud Security.

Working closely with our Head of Site Reliability & Cloud Security, you will lead on the technical aspects of running our SaaS platform including help design, implement, and manage change, for our public cloud infrastructure.

With a balance of Windows & Linux experience, you will help develop our small team with design & solutionising problems.

Together, you will guide the reliability, scalability, and performance of our SaaS platform which is used by 4M people in over 190 countries.

What can you expect:

  • To share your technical expertise with an established, global team on a platform used by 4million people.
  • To help guide our talented team to realise our ambition to migrate to AWS public cloud.

What you need to have:

  • Significant experience & talent in AWS, certifications would be a bonus.
  • Extensive experience in a cloud engineering or site reliability engineering role.
  • Experience of developing, leading or managing a small team of Cloud or SRE Engineers.
  • Proficiency in virtualization technologies, particularly VMWare.
  • In-depth knowledge with both Windows and Linux technologies

What makes you stand out:

  • Experience moving workloads into public cloud.
  • A good understanding of the Software Development Life Cycle & the role Cloud teams play in this.
  • Ability to collaborate well across a global team.
  • A background working in software companies / SaaS businesses.
  • Experience with automations / orchestrating tooling such as Jenkins / Octopus.
  • Experience with containerisation technologies.
  • Experience with infrastructure-as-code tools such as Terraform or Cloud Formation.

We will rely on you to:

  • Be the "go-to" expert for Cloud operations, you'll need to guide and deliver platform performance and stability across our Cloud Infrastructure.
  • Design, implement, and maintain highly available and scalable cloud infrastructure for our .NET platform on AWS and VMWare.
  • Develop and automate deployment, configuration, and monitoring processes to streamline operations and improve efficiency.
  • Monitor system performance and troubleshoot issues to ensure optimal reliability and performance of our platform.
  • Partner with Cloud Security to implement and enforce security best practices to protect our cloud-based systems and data.
  • Collaborate with Development / DevOps teams to optimize application performance and reliability in cloud environments.
  • Develop and maintain disaster recovery plans and procedures to ensure business continuity.
  • Stay up to date on emerging technologies and best practices in cloud computing and site reliability engineering.

What you will be rewarded with:

  • We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis.
  • Competitive Benefits Package including: 25 days annual leave, up to 4 days of flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer's approximately 25,000 employees are based in 43 countries and the firm operates in 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit Follow Mercer on LinkedIn and Twitter.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local based teams will identify at least one "anchor day" per week on which their full team will be together in person. office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

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