Current jobs related to Service Centre Operator in Prestatyn - Prestatyn, Denbighshire - HCA Healthcare

  • Full-Time Associate Dentist Opportunity

    3 weeks ago

    Prestatyn, Denbighshire, United Kingdom Prestatyn Dental Full time

    Prestatyn Dental is an independent forward-thinking dental business. Founded in 2018, we have invested heavily in new technology to stay at the forefront of industry advancements and operate a fully digital workflow.We combine dental, financial, and business expertise to offer a unique approach to the dental industry. Our dental practices in North Wales,...

  • Dental Associate Position

    3 weeks ago

    Prestatyn, Denbighshire, United Kingdom Prestatyn Dental Full time

    Prestatyn Dental is an independent, forward-thinking dental business. Founded in 2018, we have invested heavily in cutting-edge technology to stay at the forefront of industry advancements and operate a fully digital workflow.We combine dental, financial, and business expertise to offer a unique approach to the dental industry. Our dental practices in North...

  • Service Centre Coordinator

    1 week ago

    Prestatyn, Denbighshire, United Kingdom London Bridge Hospital Full time

    Job Title: Service Centre OperatorLocation: Prestatyn, North WalesSalary: £26,104Full Time - 40 hoursPermanentShift times: You will work on a rota basis with flexible shift options, currently between 8am-6pm Monday-Friday.We're seeking a highly skilled Contact Centre Advisor to join our Primary Care team based in Prestatyn. Our bookings team Contact Centre...

  • Service Centre Coordinator

    1 week ago

    Prestatyn, Denbighshire, United Kingdom London Bridge Hospital Full time

    Job Title: Service Centre OperatorLocation: Prestatyn, North WalesSalary: £26,104Full Time - 40 hoursPermanentShift times: You will work on a rota basis with flexible shift options, currently between 8am-6pm Monday-Friday.We're seeking a highly skilled Contact Centre Advisor to join our Primary Care team based in Prestatyn. Our bookings team Contact Centre...

  • Chef - Prestatyn

    3 weeks ago

    Prestatyn, Denbighshire, United Kingdom Loungers Full time

    About UsLoungers is a dynamic and fast-growing company that prides itself on serving high-quality food to its customers. We're looking for a skilled and motivated individual to join our team as a Chef in our Prestatyn location.Job SummaryWe're seeking a talented Chef to join our kitchen team. As a Chef, you will be responsible for preparing and cooking food...

  • Chef - Prestatyn

    3 weeks ago

    Prestatyn, Denbighshire, United Kingdom Loungers Full time

    About UsLoungers is a dynamic and fast-growing company that prides itself on serving high-quality food to its customers. We're looking for a skilled and motivated individual to join our team as a Chef in our Prestatyn location.Job SummaryWe're seeking a talented Chef to join our kitchen team. As a Chef, you will be responsible for preparing and cooking food...

  • Estate Agent

    2 weeks ago

    Prestatyn, Denbighshire, United Kingdom Beresford Adams Full time

    Job SummaryWe are seeking a highly motivated and experienced Estate Agent to join our residential sales team in Prestatyn, working in our well-established Beresford Adams estate agency.About the RoleThe main purpose of the role is to generate and book valuations, conduct property viewings, negotiate offers, agree sales, and progress sales through to exchange...

  • Estate Agent

    2 weeks ago

    Prestatyn, Denbighshire, United Kingdom Beresford Adams Full time

    Job SummaryWe are seeking a highly motivated and experienced Estate Agent to join our residential sales team in Prestatyn, working in our well-established Beresford Adams estate agency.About the RoleThe main purpose of the role is to generate and book valuations, conduct property viewings, negotiate offers, agree sales, and progress sales through to exchange...

  • Private Dentist Opportunity

    5 days ago

    Prestatyn, Denbighshire, United Kingdom mydentist Full time

    Unlock Your Potential as a Private DentistYour future in dentistry awaits at mydentist, where you'll have the opportunity to develop your skills and shape your work-life balance.About the RoleWe're seeking a talented Private Associate Dentist to join our team at our High Street, Prestatyn practice. As a key member of our clinical network, you'll have access...

  • Private Dentist Opportunity

    6 days ago

    Prestatyn, Denbighshire, United Kingdom mydentist Full time

    Unlock Your Potential as a Private DentistYour future in dentistry awaits at mydentist, where you'll have the opportunity to develop your skills and shape your work-life balance.About the RoleWe're seeking a talented Private Associate Dentist to join our team at our High Street, Prestatyn practice. As a key member of our clinical network, you'll have access...

  • Customer Service and Sales Trainee

    3 weeks ago

    Prestatyn, Denbighshire, United Kingdom Vacancy ID: 5624 Full time

    About the RoleThis exciting opportunity is available at Snowdonia Travel, a leading travel company based in Prestatyn. As a Travel Industry Apprentice, you will play a key role in providing exceptional customer service and sales support to our clients.Key ResponsibilitiesSelling holidays and cruises to customersProviding expert advice and recommendations to...

  • Customer Service and Sales Trainee

    3 weeks ago

    Prestatyn, Denbighshire, United Kingdom Vacancy ID: 5624 Full time

    About the RoleThis exciting opportunity is available at Snowdonia Travel, a leading travel company based in Prestatyn. As a Travel Industry Apprentice, you will play a key role in providing exceptional customer service and sales support to our clients.Key ResponsibilitiesSelling holidays and cruises to customersProviding expert advice and recommendations to...

  • Service Centre Coordinator

    3 weeks ago

    Prestatyn, Denbighshire, United Kingdom London Bridge Hospital Full time

    Job Title: Service Centre OperatorLocation: London Bridge HospitalSalary: CompetitiveFull Time - 40 hoursPermanentShift times: You will work on a rota basis with flexible shift options, currently between 8am-6pm Monday-Friday.We're seeking a highly skilled Service Centre Operator to join our team at London Bridge Hospital. As a key member of our customer...

  • Relief Care and Support Worker Nights

    2 days ago

    Prestatyn, Denbighshire, United Kingdom Clwyd Recruitment Solutions Ltd Full time

    Job Title: Relief Care and Support Worker NightsLocation: PrestatynJob Type: Full-timeAbout the Role:We are seeking a compassionate and reliable Respite Support worker to join our team at a dedicated respite care facility in Prestatyn. As a Relief Care and Support Worker Nights, you will be responsible for providing high-quality care and support to...

  • Relief Care and Support Worker Nights

    2 days ago

    Prestatyn, Denbighshire, United Kingdom Clwyd Recruitment Solutions Ltd Full time

    Job Title: Relief Care and Support Worker NightsLocation: PrestatynJob Type: Full-timeAbout the Role:We are seeking a compassionate and reliable Respite Support worker to join our team at a dedicated respite care facility in Prestatyn. As a Relief Care and Support Worker Nights, you will be responsible for providing high-quality care and support to...

  • Service Centre Coordinator

    3 weeks ago

    Prestatyn, Denbighshire, United Kingdom London Bridge Hospital Full time

    Job Title: Service Centre CoordinatorLocation: London Bridge HospitalSalary: CompetitiveFull Time - 40 hoursPermanentShift times: You will work on a rota basis with flexible shift options, currently between 8am-6pm Monday-Friday.We're seeking a highly skilled Service Centre Coordinator to join our team at London Bridge Hospital. As a key member of our...

  • Service Centre Coordinator

    3 weeks ago

    Prestatyn, Denbighshire, United Kingdom London Bridge Hospital Full time

    Job Title: Service Centre CoordinatorLocation: London Bridge HospitalSalary: CompetitiveFull Time - 40 hoursPermanentShift times: You will work on a rota basis with flexible shift options, currently between 8am-6pm Monday-Friday.We're seeking a highly skilled Service Centre Coordinator to join our team at London Bridge Hospital. As a key member of our...

  • Part Time Cleaning Assistant

    2 weeks ago

    Prestatyn, Denbighshire, United Kingdom Kingdom Services Group Ltd Full time

    {"title": "Part Time Cleaner", "description": "Opportunity to Join Kingdom Cleaning TeamWe are seeking a reliable and detail-oriented Part Time Cleaner to join our team at a High School in Prestatyn, LL19 area.Key Responsibilities:Clean all areas within the contract to high standards.Ensure the service is operated safely and hygienically.Restock consumables...

  • Part Time Cleaning Assistant

    2 weeks ago

    Prestatyn, Denbighshire, United Kingdom Kingdom Services Group Ltd Full time

    {"title": "Part Time Cleaner", "description": "Opportunity to Join Kingdom Cleaning TeamWe are seeking a reliable and detail-oriented Part Time Cleaner to join our team at a High School in Prestatyn, LL19 area.Key Responsibilities:Clean all areas within the contract to high standards.Ensure the service is operated safely and hygienically.Restock consumables...

  • Senior Business Analyst

    13 hours ago

    Prestatyn, Denbighshire, United Kingdom Hca Cancer Network Full time

    Senior Business AnalystWe are seeking a highly skilled Senior Business Analyst to join our Revenue Cycle team in Prestatyn. As a key member of our Business Analytics and Performance team, you will play a critical role in supporting our Revenue Cycle Shared Service business by monitoring and reporting on operational activity and revenue streams across the...

Service Centre Operator in Prestatyn

3 months ago

Prestatyn, Denbighshire, United Kingdom HCA Healthcare Full time

Location: Prestatyn, North Wales

Salary: £26,104

Full Time - 40 hours

Permanent

Shift times: You will work on a rota basis with flexible shift options, currently between 8am-6pm Monday-Friday.

We're looking for a Contact Centre Advisor to join our Primary Care team based in Prestatyn. Our bookings team Contact Centre Advisors take in excess of over 55,000 patient calls per month and are the first point of contact for our patients and customers. HCA has been founded on 5-star exceptional service. Our team here, ensure that all patients receive that VIP treatment from the initial call.

As a Contact Centre Advisor, you'll be Working within a highly focused, high volume, supportive, collaborative team. You will be responsible for making patient appointments and handling information requests over the telephone and by email. You will be collecting customer information and data to support patients booking, so great administrative skills and attention to detail are key.

Above all else, we're committed to the care and improvement of human life. It's this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other's may think this is just a role in our Contact Centre team, but to us, you'll be part of a wider team with a unique sense of purpose, one that helps improve lives daily.

Don't just take our word for it this what one of your potential new colleagues says...

"I have never worked for a company that does so much for their employees, I am so proud to work for HCA Healthcare and be a part of the Contact Centre. The services and experience we offer our patients are second to none, and we offer the latest advancements in medical technology. It's a wonderful feeling to know you've made a difference in improving a patient's quality of life."

What you'll do:

  • To make appointments within the HCA Primary Care Facilities.
  • Handling information requests over the telephone and by e-mail, providing details of facilities.
  • To provide rapid response when answering call working towards set SLAs and individual KPIs.
  • Disseminating information about hospitals, their services, and their departments, utilising the relevant hospital USPs.
  • To administer all enquiries within agreed service levels ensuring all systems are accurately updated in the process.

What you'll bring:

  • Proven experience within a customer service environment.
  • Ability to build excellent rapport with customers, patients, and consultants building strong relationships quickly and have the listening and communication skills to inspire confidence.
  • Demonstrate empathy, patience, and diplomacy to reassure customers, overcome challenges and deliver the highest standards of customer service.
  • Knowledge of healthcare or clinical experience is desirable but not essential.
  • Computer literate.

Why HCA UK?

Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.

By caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Contact Centre Advisor, you'll be eligible for:

  • 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
  • Private Healthcare Insurance for treatment at our leading hospitals
  • Private pension contribution which increases with length of service
  • Season Ticket Loan and Cycle to Work scheme
  • Group Life Assurance from day one
  • Critical illness cover
  • Enhanced Maternity and Paternity pay
  • Corporate staff discount for all facilities including Maternity packages at The Portland
  • Comprehensive range of flexible health, protection and lifestyle benefits to suit you
  • Discounts with over 800 major retailers