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Back of House Manager

4 months ago

London, Greater London, United Kingdom Conrad London St. James Full time
WELCOME TO A WORLD OF OPPORTUNITIESAT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE.

Conrad London St James is one of Hilton's three global luxury brands and reflects the bold, inspired and personalised service we offer our guests. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10% in the world.

A World of Rewards:

Yearly rate of £35,000 plus estimated annual service charge of £6k-8k

A global travel program for team members

Meals whilst on duty

To be part of a fabulous team

The hotel located in the heart of Westminster, as well as 256 beautifully appointed bedrooms our outlets within the hotel offer its teams the opportunity to join exciting food and drink concepts, with the standards and luxury service Conrad is famous for. Supported by celebrity chef Sally Abe, they consist of: The Blue Boar Pub, opened May 2021, which is a contemporary take on a British pub

The Hedgerow, the hotel's first cocktail bar, which takes inspiration from the beauty of the traditional British countryside

The Pem, a glamourous and elegant restaurant in the centre of the hotel showcasing classic British cuisine using modern techniques

The Orchard, for afternoon teas and lighter meals

The Executive Lounge, an exclusive space dedicated to our most valued guests, providing a higher level of luxury and personalized service.

Seven Meetings & Events Spaces, perfectly designed to host a wide range of gatherings and events, each space offers the same commitment to quality, luxury, and service excellence that define Conrad London St. James.
A Back of House Manager oversees and is responsible for training, budgeting, and developing relationships that deliver an excellent Guest and Member experience while managing stock, suppliers, and the team. What will I be doing?Responsible for Back of House Department and ensuring consistent high standards
Manage, train and develop the Back of House team
Ensure crockery, cutlery and glassware are ordered and controlled in line with business levels for both conferences/events and transient customers
Control stock levels and complete stock takes to ensure minimum stock losses
Manage stock ordering to ensure par levels are maintaines
Understand stock loss occurrences and implement measures to prevent losses
Ensure back of house areas are maintained to the highest cleanliness standards
Raise all purchase orders in line with business forecasts and reconcile invoices regularly
Liaise with suppliers to ensure best quality products are received within budget
Manage forecasts, budgets and capital equipment requests
What are we looking for?A baseline understanding of IT systems
Excellent organisational and planning skills
Good communication skills
Ability to work under pressure on own or in teams
Flexibility to respond to a range of various work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:Previous experience in same or similar role
Experience in hotel/leisure industry
Previous experience in the same or similar role as well as experience in the hotel or leisure industries is a plus
Travel:St James Park Tube Station – District & Circle Line – across the road

Westminster Tube Station – Jubilee Line (4 Mins Walk)

Victoria Station (8 Mins Walk)

Waterloo Station (10 Mins Walk)

Source: Hospitality Online