Employment Solutions Officer

2 months ago

Rotherham, Rotherham, United Kingdom Rotherham Metropolitan Borough Council Full time

This is an exciting opportunity to join the RMBC Employment Solutions Team as part of the Skills and Employment South Yorkshire project which is funded by UK Shared Prosperity Fund (UKSPF). The project has been running successfully since January 2024, supporting the Rotherham Community to access training, education, and employment. This is a fantastic opportunity to join a successful and dynamic team as an Employment Solutions Officer in our growing team.

You will need to be an individual who is highly motivated and well organised and a problem solver. As part of this role, you will offer holistic support to help remove barriers, working with partners and providers to improve Rotherham's economic prosperity by enabling our people to reach their goals and aspirations. This is a flexible role with some opportunity for hybrid working.

Please note we will shortlist according to the shortlisting and interview criteria.

You will have a proven track record in:-

  • Effective communication, dealing with customers both face to face and over the telephone.
  • Providing advice and support to customers on matters to access employment and training.
  • Understanding how to support tenants undergoing welfare reform changes and mitigate risks.
  • Multi-agency working to deliver a cost effective, bespoke service.
  • Employment and training/education initiatives

    The successful candidate will have:-
    • Good Communications and listening skills
    • An ability to build and maintain relationships with customers, colleagues and third parties.
    • An ability to interpret and follow policies and procedures.
    • Experience of working in an advisory position and able to develop action plans for employment, education, and training to support customers to achieve goals.
    • Experience of providing advice on CV, applications, job hunting and interview techniques
    • Experience of building relationships with stakeholders to achieve a better outcome.

      Please see the attached job and person profile for further detail.

      Skills needed – customer service / problem solving / decision making / flexibility / communication/Problem Solving/Empathetic, non-judgemental and ethical approach/organisational/motivate & build rapport

      Would suit individuals from the following background: Housing/ Welfare / Graduate / Employment/Recruitment / Customer Service / Financial Sector / Advice/Performance Background.

      Please contact Sean O'Connor should you wish to discuss this post in more detail please tel: or email

      sean.o'

      To apply please click the Apply Now link below.

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