Customer Service Assistant

4 days ago


Barrhead, East Renfrewshire, United Kingdom Scottish Government Full time

Advert

We are looking for an enthusiastic individual to join our Customer Service Team, working to support our cash collection centre in Barrhead and support our customer service administrative functions.

The main responsibility for this role will be processing payments from our cash collection centre. Other duties will include responding to customer enquires both face to face and via our digital channels. You will also support customer service administrative processes including administration of copy registration certificates, blue badge and National Entitlement Cards, along with other customer service support functions.

The successful applicant should be able to work on their own and as part of a Team and have a passion for delivering excellent Customer Service. Experience of dealing with cash and multiple payments efficiently and accurately. Key parts of this role also include excellent communication skills and experience of dealing with a variety of council related services.

This post is subject to a Basic Disclosure Check.

Please note – all applicants will be asked to provide proof of their right to work in the UK, and any offer of employment will be conditional upon verifying documentary evidence before employment commences. Further information can be found here:

Please note East Renfrewshire Council does not provide Visa sponsorship.

As an employer, we are committed to promoting and protecting the physical and mental health of all our employees.

Additional Information

Please click on the attachments below for full details of this post.



  • Barrhead, East Renfrewshire, United Kingdom East Renfrewshire Council Full time

    Advert Customer First is East Renfrewshire Council's customer service section providing frontline Council services to members of the public. Our Customer Service Team deal with all frontline enquires to the council via phone, live chat, face to face and e-mail. We are looking for someone who shares our passion for providing excellent customer service....


  • Barrhead, East Renfrewshire, United Kingdom East Renfrewshire Council Full time

    Advert Customer First is East Renfrewshire Council's customer service section providing frontline Council services to members of the public. Our Customer Service Team deal with all frontline enquires to the council via phone, live chat, face to face and e-mail. We are looking for someone who shares our passion for providing excellent customer service....


  • Barrhead, East Renfrewshire, United Kingdom East Renfrewshire Council Full time

    AdvertCustomer First is East Renfrewshire Council's customer service section providing frontline Council services to members of the public. Our Customer Service Team deal with all frontline enquires to the council via phone, live chat, face to face and e-mail. We are looking for someone who shares our passion for providing excellent customer service. You...


  • Barrhead, East Renfrewshire, United Kingdom Alberta Health Services Full time

    Your Opportunity: Under general supervision, SSW is responsible for thorough cleaning of staff, patient, resident, public, clinical, office areas in AHS facilities. Offer a high level of cleaning, disinfecting skills ensuring AHS facilities are safe, clean as determined by Provincial Standards, Guidelines, Protocols. Require respectfulness, good customer...

  • Finance Assistant

    2 weeks ago


    Barrhead, East Renfrewshire, United Kingdom A.C. Whyte & Co Ltd Full time

    A.C. Whyte and Co. Ltd have ambitious plans for the future and we are actively growing our team. Our Finance team is actively seeking an experienced Finance Assistant to join the business on a fixed term contract basis.We are looking for a professional Finance Assistant to join our expanding team who has a wealth of experience within their discipline. It is...

  • Food Service I

    2 weeks ago


    Barrhead, East Renfrewshire, United Kingdom Alberta Health Services Full time

    Your Opportunity: Description: As a Food Service I, you will be responsible for performing a variety of routine tasks associated with basic food preparation in accordance with AHS standards and procedures. Your typical duties may include packaging and portioning food items, preparing food according to set guidelines and menus, serving meals to...

  • Council Tax Assistant

    2 weeks ago


    Barrhead, East Renfrewshire, United Kingdom Pertemps Network Group Full time

    Job Description:Our client in the public sector currently requires a temporary Benefits & Discretionary Payments Officer in G78 vicinity. The hours of work required for this position are 8:45-4:45pm Monday - Thursday, 8:45-3:55pm Friday. This role is for 8 weeks and attracts a pay rate of £12.88 per hour. To assist the Team Leader in the billing and...


  • Barrhead, East Renfrewshire, United Kingdom East Renfrewshire Council Full time

    AdvertWe have an exciting permanent opportunity to join our friendly team in a vital role as pupil support assistant. As part of this role you will be responsible for providing additional support to our pupils, including personal and medical care, supporting children in our cooking kitchen to develop essential skills. We need someone who has a positive...


  • Barrhead, East Renfrewshire, United Kingdom East Renfrewshire Council Full time

    AdvertWe have an exciting permanent opportunity to join our friendly team in a vital role as pupil support assistant. As part of this role you will be responsible for providing additional support to our pupils, including personal and medical care, supporting children in our cooking kitchen to develop essential skills. We need someone who has a positive...

  • Modern Apprentice

    2 weeks ago


    Barrhead, East Renfrewshire, United Kingdom East Renfrewshire Council Full time

    AdvertEast Renfrewshire Council's Housing Service is looking for applications from local young individuals for the position of Modern Apprentice (Housing).The RoleModern apprenticeships offer individuals aged over 16 the opportunity for paid employment right from the start, along with the chance to acquire work experience and a qualification. You will learn...

  • Admin Assistant

    2 weeks ago


    Barrhead, East Renfrewshire, United Kingdom Barrhead Travel Full time

    We have a fantastic new opportunity available for an Admin Assistant to join our incredible team based in Barrhead.Role Responsibilities General administration duties Looking after all post booking administration Answering inbound calls Communicating with suppliers and Tour Operators Issuing tickets for all types of holidays Checking booking confirmationsKey...

  • Benefits Officer

    2 weeks ago


    Barrhead, East Renfrewshire, United Kingdom Pertemps Glasgow Perms Full time

    Our client in the public sector currently requires a temporary Benefits & Discretionary Payments Officer in Barrhead G78 vicinity. The hours of work required for this position are 8:45-4:45pm Monday - Thursday, 8:45-3:55pm Friday.The role attracts a pay rate of £16.07 per hour.A basic disclosure is required for this role.Principal Functions:Main...

  • Benefits Officer

    2 weeks ago


    Barrhead, East Renfrewshire, United Kingdom Pertemps Network Group Full time

    Job Description:Our client in the public sector currently requires a temporary Benefits & Discretionary Payments Officer in G78 vicinity. The hours of work required for this position are 8:45-4:45pm Monday - Thursday, 8:45-3:55pm Friday.The role attracts a pay rate of £16.07 per hour.Principal Functions:Main Duties:Provide excellent customer service for all...

  • Admin Assistant

    2 weeks ago


    Barrhead, East Renfrewshire, United Kingdom Barrhead Travel Full time

    Role Responsibilities General administration duties Looking after all post booking administration Answering inbound calls Communicating with suppliers and Tour Operators Issuing tickets for all types of holidays Checking booking confirmations In a fastpaced environment, Excellent communication and time management skills are required as well as the ability to...

  • Social Work Assistant

    2 weeks ago


    Barrhead, East Renfrewshire, United Kingdom East Renfrewshire Council Full time

    Advert An exciting opportunity has arisen to join our Initial Contact Team within the Health and Social Care Partnership, Adult Services. Working across East Renfrewshire you will be working within a multidisciplinary team responding to our residents' health and social care concerns and queries. This will involve managing a caseload, screening, assessing,...

  • Social Work Assistant

    2 weeks ago


    Barrhead, East Renfrewshire, United Kingdom East Renfrewshire Council Full time

    AdvertAn exciting opportunity has arisen to join our Initial Contact Team within the Health and Social Care Partnership, Adult Services. Working across East Renfrewshire you will be working within a multidisciplinary team responding to our residents' health and social care concerns and queries. This will involve managing a caseload, screening, assessing, and...

  • Social Work Assistant

    2 weeks ago


    Barrhead, East Renfrewshire, United Kingdom East Renfrewshire Council Full time

    Exciting Opportunity: Join Our Initial Contact TeamWork within a multidisciplinary team to respond to health and social care concernsManage a caseload, screen, assess, and review individual casesEnsure individuals access appropriate servicesSeeking individuals with a good understanding of the current health and social care landscape, self-directed support,...

  • Call Handler

    2 weeks ago


    Barrhead, East Renfrewshire, United Kingdom Pertemps Network Group Full time

    Job Description:Are you passionate about delivering exceptional customer service in the dynamic field of Information and Communication Technology? We have the perfect role for you Position: ICT Call Handler Client: Third Party Location: Barrhead Pay Rate: £12.26 per hour- Start Date: ASAP- Contract Duration: Until 31/05/2024Key Responsibilities:As an ICT...

  • Contact Centre Agent

    2 weeks ago


    Barrhead, East Renfrewshire, United Kingdom Reed Human Resources Full time

    Customer Service Advisor - Permanent RoleCoatbridge OR Barrhead£18,869 per annum, and OTE £20,000 per annumReporting to Line ManagerFull time, 37.5 hours per week, Mon - Fri, 9:00am - 5:00pmReed Glasgow Business Support are working with one of the UK's leading property care companies to recruit a Customer Service Advisor on a permanent basis.This is a...


  • Barrhead, East Renfrewshire, United Kingdom Brightwork Limited Full time

    Brightwork have an excellent opportunity for a Customer Service Administrator to join our client in Barrhead This is an ongoing temporary role with hours of work will be Monday to Friday 9am to 5pm. Working within their busy offices, the successful candidate will join the team in providing key support to their administration team, duties will include: ...