Benefits Officer

7 days ago


Barrhead, East Renfrewshire, United Kingdom Pertemps Glasgow Perms Full time
Our client in the public sector currently requires a temporary Benefits & Discretionary Payments Officer in Barrhead G78 vicinity. The hours of work required for this position are 8:45-4:45pm Monday - Thursday, 8:45-3:55pm Friday.
The role attracts a pay rate of £16.07 per hour.

A basic disclosure is required for this role.

Principal Functions:

Main Duties:
Provide excellent customer service for all residents claiming Housing Benefit, Council Tax Reduction or Discretionary Payments
Provide an effective frontline support for Scottish Welfare Fund customers
Liaise with other departments and / or external agencies (for example Housing, HSCP, registered social landlords) as appropriate
Follow policies, procedures and guidelines which are in place.

Keep up to date with current and new legislation relevant to administering Housing Benefits and Council Tax Reduction, including the introduction of Universal Credit.

Keep up to date with Scottish Government guidelines in connection with Scottish Welfare Fund.
Assist with initiating Housing Benefit overpayment recovery
Deal with correspondence and enquiries pertaining to caseload
Contribute to modernisation of the service.
Any other duties as requested by the Revenues and Business support manager
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