Management Opportunities

4 weeks ago

Leeds, Leeds, United Kingdom FLANNELS Full time
The Opportunity

As a Frasers Group manager, you will be joining one of the UKs fastest growing luxury retailers. Our luxury division is made up of Flannels, Frasers, Cruise, Van Mildert and 18 Montrose. You will be part of a diverse team of experienced retail managers, floor managers and supervisors, and will oversee over 150 sales advisors in our newest Luxury Flagship in the heart of Leeds.

We are rethinking retail and with our varied collection of brands, we've never been afraid to strive forward and change the way the industry operates, diversifying our portfolio and elevating stores. We are pushing the boundaries of traditional retail environments and future proofing our business. You achieve this by having a strong commercial awareness to coach, support and progress your teams engagement, providing inspirational leadership on how to surpass the company objectives. You will operate as a business manager for your store, ensuring that business initiatives are met with positivity and pace, whilst controlling and delivering across the board for store operations, customer service, budget control, people and product.

1. Operations:

Oversee store operations and ensure stores deliver to expectation on all KPI's Observe store performance and hold team accountable for under performance, providing support and feedback for improvements Use business communication tools to oversee completion of tasks and ensure your team understand all key functions Challenging and communicating improvements to store operations 2. Controls:

Ensure wage controls are met on a weekly basis, ensuring store team resolve any issues quickly and effectively Oversee compliance with processing of payroll and exceptions, ensuring you resolve issues and problem-solve effectively Drive excellent performance on wage controls through detailed analysis and floor-based observations Coach store team to work within time frames set by the business and guide them with realistic expectations 3. Sales

Understand business and customer expectation and ensure this is executed to exceptional standards Observe service and use knowledge to coach managers on how to improve Understand product features and benefits and coach the team on how to deliver a broad understanding to teams Drive KPI targets and motivate team to deliver results Analyse data and communicate with teams for improvement Understand the retail industry, business challenges, competitors and customers, with a strong commercial awareness Coach and guide team on how to interpret merchandising guidelines to the sales floor and strong commerciality and efficiency 4. Development

Identify internal and external talent and use development opportunities and performance management processes to drive exceptional performance Be self-driven in own personal development Plan for development and create clear succession plans for each store to encourage next generation and support business growth Create an environment that encourages and rewards performance fairly and equitably 5. Leadership and Management

Be a brand ambassador for the Flannels brand both in and out of the workplace Inspire the workforce and act as a role model to others Develop, coach and motive your team of Managers to achieve success, holding them accountable where appropriate Develop strong relationships with store teams, senior managers, brand partners and external stakeholders The Rewards:

Competitive basic salary Monthly store commission scheme Management bonus and incentives Join a high performance team at one of the UKs largest luxury stores Fantastic progression opportunities within Frasers Group Monthly Group Rewards and Recognition Long Service awards Join the Fearless1000 Incentive Scheme watch THIS video to find out more We offer a wide range of Development Courses with National Qualifications 50% Instore Uniform Discount Discounted Gym membership Group Wide 20% Discount across all Frasers Group brands

We are looking for service and operational mangers all levels to join the team. Please apply with a cover letter outlining which roles you are interested in and why these align with your skills and experience. We cant wait to hear from you The Requirements

At least 5 years Retail Management experience Proven experience leading a large team in a fast paced, multi department environment is essential Minimum 3 years of experience within luxury and premium retail Vast knowledge and passion of luxury retail including building brand relationships A background showing ability to increase sales and profits, control costs and minimise stock loss Proven track record of internal progression and development Must be able to work well under pressure and to strict deadlines Able to work a flexible schedule based on the company needs

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