Customer Assistant

3 weeks ago


Truro, Cornwall, United Kingdom Marks and Spencer Full time

All the details

Below is the working pattern for this vacancy.

Sunday 05:30-13:30
Saturday 04:30-12:30

Purpose

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.

Key Accountabilities

Serve our customers efficiently, both on the shop floor and at service points

Keep the store clean and tidy, ensuring that our shelves are always stocked with product

Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities

Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.

Build expert product knowledge to sell and recommend our products and services

We'll give you the training to utilise all digital tools and communication channels to deliver for the customer every time

Key Capabilities

High levels of customer service

Committed to delivering excellent work with great attention to detail

Open to and acts upon feedback, asking for this regularly

Takes accountability for planning and managing own workload efficiently

Strong communication skills

Adaptable to changing situations

Builds positive relationships by being a good listener

Good level of digital capability

Everyone's Welcome

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That's why we're revolutionising how we work and offering our most exciting opportunities yet. There's never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.


  • Customer Assistant

    2 days ago


    Truro, Cornwall, United Kingdom Marks and Spencer Full time

    SummaryCafe Customer AssistantAll the detailsBelow is the working pattern for this vacancy. Week 1:Sunday 10:30-16:30Monday 12:00-17:30Tuesday 12:15-17:30 Week 2:Monday 11:00-15:00Tuesday 12:00-17:30Saturday 10:00-17:30Purpose To deliver a great shopping experience for their customers, putting customers before task every time Champion new ways of working...

  • Customer Assistant

    2 days ago


    Truro, Cornwall, United Kingdom Marks and Spencer Full time

    SummaryCafe Customer AssistantAll the detailsBelow is the working pattern for this vacancy. Week 1:Wednesday 11:00-15:00Thursday 12:00-17:30Saturday 10:00-17:30 Week 2:Sunday 10:30-16:30Wednesday 12:00-17:30Friday 12:15-17:30 Purpose To deliver a great shopping experience for their customers, putting customers before task every time Champion new ways of...

  • Customer Assistant

    3 weeks ago


    Truro, Cornwall, United Kingdom Marks and Spencer Full time

    All the detailsBelow is the working pattern for this vacancy. Sunday 06:00-10:00Monday 06:00-10:00Tuesday 06:00-10:00Thursday 06:00-10:00Saturday 06:00-10:00 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As...

  • Customer Assistant

    3 weeks ago


    Truro, Cornwall, United Kingdom Marks and Spencer Full time

    All the detailsBelow is the working pattern for this vacancy. Monday 06:00-10:00Tuesday 06:00-10:00Wednesday 06:00-10:00Thursday 06:00-10:00Friday 06:00-10:00 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As...

  • Customer Assistant

    3 weeks ago


    Truro, Cornwall, United Kingdom Marks and Spencer Full time

    All the detailsBelow is the working pattern for this vacancy. Sunday 10:00-19:00Saturday 13:30-21:30 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our...

  • Customer Assistant

    2 weeks ago


    Truro, Cornwall, United Kingdom MARKS&SPENCER Full time

    Below is the working pattern for this vacancy.Sunday 10:00-19:00Saturday 13:30-21:30PurposeTo deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to...

  • Customer Assistant

    2 weeks ago


    Truro, Cornwall, United Kingdom MARKS&SPENCER Full time

    Below is the working pattern for this vacancy.Sunday 05:30-13:30Saturday 04:30-12:30PurposeTo deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to...

  • Customer Assistant

    2 days ago


    Truro, Cornwall, United Kingdom MARKS&SPENCER Full time

    Below is the working pattern for this vacancy.Week 1:Wednesday 11:00-15:00Thursday 12:00-17:30Saturday 10:00-17:30Week 2:Sunday 10:30-16:30Wednesday 12:00-17:30Friday 12:15-17:30PurposeTo deliver a great shopping experience for their customers, putting customers before task every time Champion new ways of working within stores through an open mindset and...

  • Customer Assistant

    2 days ago


    Truro, Cornwall, United Kingdom MARKS&SPENCER Full time

    Below is the working pattern for this vacancy.Week 1:Sunday 10:30-16:30Monday 12:00-17:30Tuesday 12:15-17:30Week 2:Monday 11:00-15:00Tuesday 12:00-17:30Saturday 10:00-17:30PurposeTo deliver a great shopping experience for their customers, putting customers before task every time Champion new ways of working within stores through an open mindset and positive...

  • Team Member

    2 days ago


    Truro, Cornwall, United Kingdom NEXT Full time

    SHIFTS YOU ARE APPLYING FOR: 19.75hrs p/w; Mon 08:30 - 15:00; Tue 09:00 - 12:30; Fri 10:00 - 15:00; Sat 09:00 - 15:00Working as part of a fast-paced store team, your top priority will be to offer outstanding service and excellent stock operations to our customers. In return for supporting all Company policies and procedures and having a great attitude to...


  • Truro, Cornwall, United Kingdom Ramsay Health Care UK Operations Ltd Full time

    Senior PhysiotherapistDuchy Hospital - Cornwall Full Time - 32 Hours The roleAn exciting opportunity has arisen for a Senior Physiotherapist to assist us in our busy Physiotherapy Department both in outpatients and inpatients. We receive referrals from GPs and Consultants as well as self-referrals. These provide a stimulating case mix with a bias towards...

  • Customer Assistant

    1 month ago


    Truro, United Kingdom Marks & Spencer Full time

    Customer Assistant - Service and Safety Assistant **Working Pattern** **Week 1** Thursday 10:00 - 19:00 Friday 10:00 - 19:00 Saturday 10:00 - 19:00 **Week 2** Sunday 10:00 - 16:30 Tuesday 12:15 - 19:00 Thursday 12:00 - 19:00 **Key Accountabilities and Measures** - Clearly identified to provide customers with a visible presence at the beginning of their...


  • Truro, United Kingdom Shell Forecourts Full time

    The Shell Garage, Tregolls Road, Truro, Cornwall. TR1 1PU require a **32 - 40 hrs** **DAY SHIFT INCLUDING EVES & WEEKENDS **Customer Service Assistant You will become part of a friendly and well motivated team. You will need to provide a high level of customer service whilst dealing with a variety of tasks including: - Welcoming customers by greeting them...


  • Truro, United Kingdom Wilko Full time

    We love our customers. They’re just like our Customer Service Assistants - people who want to get on with stuff, get things done and get hands-on too. That’s why they come to our stores for help with all the everyday stuff that makes their world go round. As a Customer Service Assistant, you’ll play a big role in a growing business that’s as...

  • Sales Assistant

    23 minutes ago


    Truro, United Kingdom Cotswold Outdoor Full time

    Searching for your next adventure? Looking to join a growing company with great prospects? Then come and join one of the UK’s largest outdoor retailers as a Sales Assistant - Customer Advisor. **Please note this role is 6 hours per week on a rota basis.** As part of the Outdoor and Cycle Concepts group, **_Cotswold Outdoor_**_ _**is joined by **_Runners...

  • Customer Assistant

    1 month ago


    Truro, United Kingdom M&S Full time

    **Summary** Customer Assistant - Christmas - Foods - Truro Working Pattern 20 Hours Late Nights Week1 Sunday 12:00 - 18:30 Wednesday 17:00 - 21:00 Friday 17:00 - 21:00 Saturday 14:30 - 21:00 Week 2 Sunday 12:00 - 18:30 Wednesday 17:00 - 21:00 Friday 17:00 - 21:00 Saturday 14:30 - 21:00 **All the details** **Customer Assistant - Christmas -...

  • Customer Assistant

    1 month ago


    Truro, United Kingdom M&S Full time

    **Summary** Customer Assistant - Christmas - In Store Bakery - Truro Working Pattern 24 Hours Early Mornings Week 1 Tuesday 05:00 - 11:30 Wednesday 13:00 - 19:30 Friday 13:00 - 19:30 Saturday 13:00 - 19:30 Week 1 Tuesday 05:00 - 11:30 Wednesday 13:00 - 19:30 Friday 13:00 - 19:30 Saturday 13:00 - 19:30 **All the details** **Customer Assistant -...

  • Customer Assistant

    1 month ago


    Truro, United Kingdom M&S Full time

    **Summary** Customer Assistant - Christmas - Foods - Truro Working Pattern 37.5 Hours Through The Night Week 1 Sunday 21:00 - 06:00 Monday 21:00 - 06:00 Tuesday 21:00 - 06:00 Friday 21:00 -06:00 Saturday 21:00 - 06:00 Week 2 Sunday 21:00 - 06:00 Monday 21:00 - 06:00 Tuesday 21:00 - 06:00 Friday 21:00 -06:00 Saturday 21:00 - 06:00 **All the...

  • Sales Assistant

    2 days ago


    Truro, United Kingdom Outdoor and Cycle Concepts Ltd (O&CC) Full time

    Searching for your next adventure? Looking to join a growing company with great prospects? Then come and join one of the UK’s largest outdoor retailers as a Sales Assistant - Customer Advisor.Please note this role is XX hours per week on a rota basis.As part of the Outdoor and Cycle Concepts group, Cotswold Outdoor is joined by Runners Need andSnow +...

  • Customer Service

    1 month ago


    Truro, United Kingdom Cornwall Staff Agency Full time

    Our client, a local authority based in Truro, is seeking a Customer Service / Call Centre Operator to join their Customer Services team on a full-time, temporary basis. The successful applicant will provide proactive & comprehensive guidance, information, and resolution to internal and external customers. What We Offer: - Pay: £9.90 per hour - Weekly...

  • Customer Advisor

    18 hours ago


    Truro, United Kingdom Boots Full time

    Job Reference: 208679BR Truro, Pydar Street Fixed Term Part-time - Save Job **The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.** **The importance of your role.** This is your chance to be part of something a bit different. You’ll be working...


  • Truro, United Kingdom Smith and Reed Recruitment Full time

    We are looking for a confident and personable Customer Service/ Administrator to join a busy team in Truro, this role will working full time hours Monday - Friday 09.00-17.00 and will be working for at least a couple of months, possibly longer. The role is paying £11.00 per an hour and is due to start in the next couple of weeks. **Role** - Updating...


  • Truro, United Kingdom Checkmyfile Full time

    **Customer Service Administrator - £21,500 to £25,000 - Truro, Cornwall** We are looking for talented professionals from customer service or other people-focused backgrounds to join our team to support the ongoing growth in our business operations, working in internal and customer facing roles. No previous financial services experience is required as...


  • Truro, United Kingdom Checkmyfile Full time

    **Customer Service Administrator - £21,500 to £25,000 - Truro, Cornwall** We are looking for talented professionals from customer service or other people-focused backgrounds to join our team to support the ongoing growth in our business operations, working in internal and customer facing roles. No previous financial services experience is required as...


  • Truro, United Kingdom Checkmyfile Full time

    **Customer Service Administrator - £21,500 to £25,000 - Truro, Cornwall** We are looking for talented professionals from customer service or other people-focused backgrounds to join our team to support the ongoing growth in our business operations, working in internal and customer facing roles. No previous financial services experience is required as...

  • Sales Assistant

    18 hours ago


    Truro, United Kingdom Dunelm Full time

    **Sales Assistant - £6.72 - £10.80 per hour.** Our store in **Truro** **is looking for a minimum **20** Hours** per week **Sales Assistant**. You will need to be **fully flexible over the course of the week**. The hours will be spread across the week but will include at least **one evening** and a **Saturday or Sunday shift.** Looking for a rewarding...

  • Sales Assistant

    2 days ago


    Truro, United Kingdom WHSmith Full time

    Job Description Sales Assistant - WHSmith - [Location] Contract Type: Temporary Working hours: As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us. What...


  • Truro, United Kingdom Rothbridge Investments Full time

    Responsibilities: - Perform clerical duties, including data entry, filing, and organising documents - Answer and direct phone calls with professionalism and excellent phone etiquette - Manage office supplies and inventory, ensuring they are well-stocked - Assist in scheduling appointments and maintaining calendars - Coordinate meetings and conferences,...


  • Truro, United Kingdom Community Energy Plus Full time

    We are looking for Assistant Energy Officers/Project Assistants to work with our Energy Advice team to deliver a range of projects tackling fuel poverty across Cornwall. Are you a people person, who is passionate about supporting residents to improve their circumstances? If you’re interested in making a difference in your community and looking for a way to...


  • Truro, United Kingdom Community Energy Plus Full time

    We are looking for Assistant Energy Officers/Project Assistants to work with our Energy Advice team to deliver a range of projects tackling fuel poverty across Cornwall. Are you a people person, who is enthusiastic about supporting residents to improve their circumstances? If you are interested in making a difference in your community and looking for a way...

  • Production Assistant

    1 month ago


    Truro, United Kingdom Acorn by Synergie Full time

    Do you have experience working a Production Assistant? We are currently recruiting for a Production Assistant based between Truro and Falmouth.What will the role involve?Dealing with customers face to face who call into the officeAnswering telephone calls in a timely, polite and professional mannerBuilding quotations and inputting them into the...