Victim Services Manager

3 weeks ago

Birmingham, Birmingham, United Kingdom Crown Prosecution Service (CPS) Full time

The Crown Prosecution Service (CPS) is recruiting victim services managers in Birmingham and Liverpool. If you're looking for a role where you can make a real difference at the heart of the criminal justice system, this is an opportunity for you.

About the Crown Prosecution Service

At the Crown Prosecution Service, we're responsible for the independent and effective prosecution of crime across England and Wales. Our work is supported by over 7,000 colleagues who think objectively, act professionally, show the upmost respect for others and continually strive for excellence.

We've recently launched our victim transformation programme, a key priority that focuses on improving victim's experience through the criminal justice process. We aim to offer more transparency about our role, enhanced communication, and dedicated research to continuously improve our services.

About the role

Victim services manager is a new role introduced to support our transformation programme. You lead a team providing an enhanced service to victims of crime, offering guidance to ensure we're communicating accurately, empathetically and consistently. Your expertise helps us to develop and streamline our policies, driving through strategic changes to improve our efficiency. You build positive relationships with partner agencies and community groups, engaging with them to identify opportunities for improvement.

About you

Your work ensures that we deliver a high-quality service and maintain victims' confidence in the justice process. You manage sensitive and challenging conversations with empathy, integrity and professionalism. Your experience of building relationships with a diverse range of stakeholders helps to develop our policies and increase engagement. You must be 18 or over to apply.

About our benefits

At the CPS we pride ourselves on providing benefits that ensure our employees' needs are central. We want to ensure you can thrive at work and home, offering support to achieve a balance. This includes flexible working hours, flexibility to support caring responsibilities and a family friendly approach to work. We also offer a range of benefits including:

  • flexible and family-friendly working
  • competitive salary
  • Civil Service pension, with an average employer contribution of 27%
  • 25 days leave, rising to 30 days after 5 years' service, plus bank holidays
  • 3 days paid volunteering leave
  • 1 extra privilege day for the King's birthday £350 a year individual learning budget
  • wellbeing support and counselling
  • Cycle2work scheme, high street retailer offers and discounts.

    Do you have the skills to help us deliver this wide-ranging victim transformation programme?

    Find out more and apply today.

  • Victim Services Manager

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Crown Prosecution Service (CPS) Full time

    The Crown Prosecution Service (CPS) is recruiting victim services managers in Birmingham and Liverpool. If you're looking for a role where you can make a real difference at the heart of the criminal justice system, this is an opportunity for you.About the Crown Prosecution ServiceAt the Crown Prosecution Service, we're responsible for the independent and...

  • Victim Services Manager

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Crown Prosecution Service (CPS) Full time

    The Crown Prosecution Service (CPS) is recruiting victim services managers in Birmingham and Liverpool. If you're looking for a role where you can make a real difference at the heart of the criminal justice system, this is an opportunity for you.About the Crown Prosecution ServiceAt the Crown Prosecution Service, we're responsible for the independent and...

  • Senior Victim Services Manager

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Crown Prosecution Service (CPS) Full time

    The Crown Prosecution Service (CPS) is recruiting a senior victim services manager in Birmingham or Liverpool. If you're looking for a role where you can make a real difference at the heart of the criminal justice system, this is an opportunity for you.About the Crown Prosecution ServiceAt the Crown Prosecution Service, we're responsible for the independent...

  • Senior Victim Services Manager

    3 weeks ago

    Birmingham, Birmingham, United Kingdom Crown Prosecution Service (CPS) Full time

    The Crown Prosecution Service (CPS) is recruiting a senior victim services manager in Birmingham or Liverpool. If you're looking for a role where you can make a real difference at the heart of the criminal justice system, this is an opportunity for you.About the Crown Prosecution ServiceAt the Crown Prosecution Service, we're responsible for the independent...

  • Senior Victim Services Manager

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Crown Prosecution Service (CPS) Full time

    The Crown Prosecution Service (CPS) is recruiting a senior victim services manager in Birmingham or Liverpool. If you're looking for a role where you can make a real difference at the heart of the criminal justice system, this is an opportunity for you.About the Crown Prosecution ServiceAt the Crown Prosecution Service, we're responsible for the independent...

  • Senior Victim Services Manager

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Crown Prosecution Service (CPS) Full time

    The Crown Prosecution Service (CPS) is recruiting a senior victim services manager in Birmingham or Liverpool. If you're looking for a role where you can make a real difference at the heart of the criminal justice system, this is an opportunity for you.About the Crown Prosecution ServiceAt the Crown Prosecution Service, we're responsible for the independent...

  • Team Officer, Youth Offending Service

    2 months ago

    Birmingham, Birmingham, United Kingdom Birmingham Children's Trust Full time

    Birmingham Youth Offending Service is in the middle of an exciting and extensive modernisation programme with a clear goal to become the sector leading youth justice service. We are creating a progressive, creative, energetic and inspiring Service that is best equipped to understand and reduce offending behaviour amongst children and we are looking for the...

  • Corporate Assurance Manager

    4 weeks ago

    Birmingham, Birmingham, United Kingdom Joshua Robert Recruitment Full time

    Corporate Assurance Manager – Reputable Charity – Training & Progression – Flexible Working Hours – Competitive Pay Rate – Hybrid WorkingAre you passionate about housing? Do you care about supporting vulnerable young people? Do you have previous management experience? The Organisation:A responsible and progressive charity, aiming to provide social...

  • Service Manager

    4 weeks ago

    Birmingham, Birmingham, United Kingdom Tempest Executives Full time

    Interim Reviewing Service Manager – QA Safeguarding £500 per day (remote working offered)Tempest Resourcing are recruiting for an exciting opportunity within a South region authority for a Service Manager – IRO/CP Chair services to join for an initial 6 month interim period pending recruitment. You will have operational oversight of IRO or CP Chair...

  • Service Manager

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Tempest Executives Full time

    Interim Reviewing Service Manager – QA Safeguarding £500 per day (remote working offered)Tempest Resourcing are recruiting for an exciting opportunity within a South region authority for a Service Manager – IRO/CP Chair services to join for an initial 6 month interim period pending recruitment. You will have operational oversight of IRO or CP Chair...

  • Youth Justice Officer

    1 month ago

    Birmingham, Birmingham, United Kingdom West Mercia Police Full time

    We're on a journey to shape the future of youth justice in our three counties and we want you to be part of it. We value difference and believe in creating an inclusive working environment where our employees feel safe to make suggestions and voice theiropinionsWest Mercia Youth Justice Service operates across Herefordshire, Shropshire, Telford and Wrekin...

  • Branch Manager

    4 weeks ago

    Birmingham, Birmingham, United Kingdom PRS Recruitment Services Full time

    Branch Manager - Recruitment PRS Birmingham, England, United Kingdom (Hybrid) Salary Range - £40,000 to £50,000 + Branch commission scheme Uncapped - OTE £70,000+ We are seeking a "Can Do" Manager, someone with established recruitment experience either from our FM/Property/Construction based sector, or we will consider someone coming in from a HIGH...

  • Branch Manager

    2 weeks ago

    Birmingham, Birmingham, United Kingdom PRS Recruitment Services Full time

    Branch Manager - Recruitment PRS Birmingham, England, United Kingdom (Hybrid) Salary Range - £40,000 to £50,000 + Branch commission scheme Uncapped - OTE £70,000+ We are seeking a "Can Do" Manager, someone with established recruitment experience either from our FM/Property/Construction based sector, or we will consider someone coming in from a HIGH...

  • Service Transition Manager

    1 month ago

    Birmingham, Birmingham, United Kingdom Click Recruiting Full time

    We have an exciting Service Transition Manager FTC initially until July 2026 which is hybrid based in Birmingham.This role will oversee the transition and release of critical modules within a new system into operational support. Candidates applying for this role should have demonstratable experience with the following:-Likely to be either professionally...

  • Service Transition Manager

    1 week ago

    Birmingham, Birmingham, United Kingdom Click Recruiting Full time

    We have an exciting Service Transition Manager FTC initially until July 2026 which is hybrid based in Birmingham.This role will oversee the transition and release of critical modules within a new system into operational support. Candidates applying for this role should have demonstratable experience with the following:-Likely to be either professionally...

  • Service Sales Manager-

    3 weeks ago

    Birmingham, Birmingham, United Kingdom Hitachi Careers Full time

    Description Hitachi Energy has a exciting opportunity to join the team as a Service Sales and Tendering Manager you'll be reporting to the UK Service Manager, as the Service Sales and Tendering Manager you will manage the sales and tendering team responsible for growth of our service customer base through the sale of service and maintenance agreements and...

  • Service Manager – Safeguarding

    4 weeks ago

    Birmingham, Birmingham, United Kingdom Tempest Executives Full time

    Tempest Executive are currently recruiting for an Interim Service Manager QA and Safeguarding for a London Borough.Purpose of role To lead and manage the Child Protection team providing comprehensive, consistent, timely, high quality and cost-effective child protection and safeguarding services to children (who are at home or in care) and their families in...

  • Service Manager – Safeguarding

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Tempest Executives Full time

    Tempest Executive are currently recruiting for an Interim Service Manager QA and Safeguarding for a London Borough.Purpose of role To lead and manage the Child Protection team providing comprehensive, consistent, timely, high quality and cost-effective child protection and safeguarding services to children (who are at home or in care) and their families in...

  • Service Management Analyst

    1 week ago

    Birmingham, Birmingham, United Kingdom Gowling WLG Full time

    About the role:We have a great opportunity within our Business Information Systems (BIS) team for an individual to join the Service Delivery team as a Service Management Analyst on a 12 month fixed term contract. Within this role you will be required to assist the Service Change Lead, BIS Supplier & Contracts Lead and Service & Transition Manager in...

  • Site Services Manager

    1 week ago

    Birmingham, Birmingham, United Kingdom Ricoh Full time

    Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Site Services Manager Located: Birmingham Package:Competitive salary plus excellent benefits About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic...