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Live Music Adviser

3 months ago

Leicester, Leicester, United Kingdom Ppl Prs Full time
We have an exciting opportunity for a Live Music Adviser to manage a portfolio of Live Music customers in order to support achievement of revenue and growth targets and customer retention.

Key responsibilities
  • Manage a portfolio of Live customer accounts.
  • Maintain an excellent and professional relationship with each, through regular phone contact, email and conducting face to face visits where required.
  • Monitor customers Live music declarations and ensure all music usage is invoiced in line with our review requirements.
  • Ensure that your portfolio is constantly up to date in-line with our as-last process.
  • Educate and advise customers, positively reinforcing the benefits of Live music.
  • Work alongside the Live Music Audit consultant to ensure your portfolio of accounts are fully up to date with all relevant events booked up in advance of review periods.
  • Identify growth opportunities through extensive research and frequent customer contact.
  • Develop and maintain thorough knowledge of the Live Music industry to help identify growth in your accounts to meet revenue targets.
  • Develop and enhance knowledge of core licence procedures, including copyright law, tariffs, and direct licensing to set yourself as a subject matter expert and help others.
  • Work closely and collaboratively with PRS for Music and PPL corporate partnership teams to ensure that any membership queries are dealt with as per agreed SLA's.
  • Work alongside the collections and enforcement team to ensure all of your high-profile accounts and fully up to date with payments and debt owed and assist with contact and resolve where required.
  • Work cooperatively and supportively with other teams where your expertise and knowledge can assist.
    Person specification
    • Ideally be educated to A Level standard
    • Minimum 2 years' experience successfully working within a lead generation or sales targeted role, within a customer focused environment
    • Experience of working within a team
    • Experience using Microsoft Office - Word, Excel, PowerPoint and Outlook
      The Company

      If you play or perform music in your business, you will usually need TheMusicLicence and that's where we come in. TheMusicLicence from PPL PRS allows you to legally play music in your business or organisation and covers virtually all commercially released music. This includes millions of the most popular and well-loved songs and recordings, not just from the UK but also from around the world.

      Benefits

      Healthy
      Food & Snacks

      £120 Annual
      Music Voucher

      Perkbox Giving You Access To Over 4,000 Deals and Discounts

      Casual
      Dress Code

      25 Days Holiday + Bank Holidays (Increases With Tenure)

      Modern Office Space With Music Relaxation Areas

      The Company

      If you play or perform music in your business, you will usually need TheMusicLicence and that's where we come in. TheMusicLicence from PPL PRS allows you to legally play music in your business or organisation and covers virtually all commercially released music. This includes millions of the most popular and well-loved songs and recordings, not just from the UK but also from around the world.

      Documents