Residential Life Officer- Estates Operations

1 month ago

London, Greater London, United Kingdom University of East London Full time

University of East London

Founded in 1898, we at the University of East London (UEL) are proud to change lives through education. Our goal is to advance industry 5.0 careers-first education and provide a clear path to the jobs and opportunities of the future. We're committed to driving diversity in the 5.0 talent pipeline, working in partnership to promote talent wherever it is found and creating a balanced, inclusive, and green future.

But we can't achieve this goal alone. We need forward-thinking, innovative, and curious individuals like you to join our community and help us craft our future. As part of our team, you'll have the opportunity to work with a diverse range of people who share your passion for creating positive change. We're an inclusive and welcoming community that is constantly moving forward, never satisfied with the status quo.

About Us

We are Residential Life, we oversee the Halls of Residence at the University of East London. We manage 1169 bedrooms for students, casual lettings and summer conferencing guests ensuring all residents have an enjoyable stay with us. We are the first point of contact for all residents and prospective residents. Residential Life comprises of several areas including Marketing and Events, Maintenance & Estates, Welfare, Allocations & Applications and Customer Service.

About the Job

The Residential Life Officer (Estates Operations) will lead the Residential Life Estates Operations team, liaising with key stakeholders to maintain and enhance UEL's Halls of Residence. The post holder will provide effective operational management of our Halls of Residence, Summer Conferencing programmes, proactively seeking improvements our student and guest experience in residences.

The main areas of work include:

  • Managing a significant budget for the enhancement and estates operations of the Halls of Residence.
  • Work with senior colleagues to co-ordinate campus safety projects and Residential Life behaviour procedures.
  • Manage the Residential estate capital projects, through strategic planning, budget management and resource allocation. Ensure alignment with the UEL Projects team for the successful execution of the estate development.
  • Line manage staff ensuring staff members have clear roles, objectives, and responsibilities. Ensure effective service delivery and PDRs are undertaken.
  • Manage, implement and regularly evaluate policies and procedures related to the Estates Operations and Health and Safety of the Halls of Residence, ensuring compliance with the UUK audit.
  • Lead the Halls of Residence turnaround schedule ahead of summer conferencing and new resident intake.
  • Lead on the Estates operations liaising with colleagues in Estates and Facilities to ensure resident satisfaction and income targets being met.

About You

You should have experience of facility management, ideally with experience liaising with maintenance, cleaning and security teams. You must have knowledge and understanding of health and safety and other statutory requirements related to the provision of student residential accommodation.

You will be able to able to assess key priorities and allocate time and resources appropriately. Experience of managing misconduct or behaviour issues, through a restorative or educational approach is advantageous.

You must have experience reaching objectives and goals and be committed to delivering outstanding customer service to all.

You will be willing to work weekends and work on campus full time.

Benefits Package

Here at UEL we understand it's about more than just a salary. It's about the entire package on offer along with our outstanding work environment and inclusive culture. We know the market rates for this vacancy and will offer a genuinely competitive salary DOE.

We care deeply about your wellbeing and our benefits includes: 20% pension (4% from you, 16% from us), 25 days holiday (plus 3 days over Christmas) plus bank holidays and we're always open to consider flexible working arrangements. We have a shared success bonus of £5,000 pa, subsidised gym membership, 3 times base salary life assurance, a cashback healthcare scheme and wide variety of other generous benefits including discounts on: Apple and Samsung products, holidays, clothing, fitness, lifestyle, dining out and weekly shopping.

Equal Opportunities

UEL is an inclusive equal opportunities employer and are proud of our Equality, Diversity, and Inclusivity achievements, including: zero gender pay gap, members of Stonewall and have won Athena Swan awards. We expect all employees of UEL to accept our EDI policy and will not tolerate discrimination in any form.

So, if you'd like to take your career to the next level with us here at the University of East London and are inspired by our environment and committed to success, we want you to apply today

Further Details

Job Description & Person Specification


To contact the recruitment team please phone x 4600 or e-mail

CVs without a completed application form will not be accepted.

At UEL we are committed to working together to build a community which values diversity in both our staff and student populations, is representative and inclusive, enabling all to progress and thrive.

From £38,022 per annum inclusive of London Weighting

  • Residential Life Officer

    1 month ago

    London, Greater London, United Kingdom UNIVERSITY OF EAST LONDON Full time

    LocationDocklands CampusSalaryFrom £38022 per annum inclusive of London WeightingPost TypeFull TimePost TypePermanentClosing DateThursday 08 August 2024Interview DateMonday 12 August 2024Reference019S2024University of East LondonFounded in 1898, we at the University of East London (UEL) are proud to change lives through education. Our goal is to advance...

  • Residential Estate Operations Manager

    2 weeks ago

    London, Greater London, United Kingdom Abbatt Property Recruitment Full time £70,000

    Position Title: Residential Estate Operations Manager Abbatt Property Recruitment is a prominent name in the property management sector, dedicated to maintaining the quality of living for our clients across various regions. We are seeking a seasoned operational leader who has effectively managed a substantial and intricate residential estate featuring...

  • Residential Real Estate Paralegal

    1 month ago

    London, Greater London, United Kingdom Michael Page Legal Full time

    A Residential Real Estate Paralegal is sought for a challenging yet rewarding role within the Real Estate department of a Legal 500 ranked international law firm. This role requires strong legal acumen, excellent communication skills, and proven experience in residential real estate law.Client DetailsThe company is a well-established firm in the legal...

  • Estate Manager

    22 hours ago

    London, Greater London, United Kingdom PropRec Search Full time

    Job Title: Estate ManagerWe are seeking an experienced Estate Manager to oversee the general operations of a Residential Development in a dynamic and growing company, PropRec Search.Job SummaryThis is a full-time position with a 40-hour workweek, including alternative Saturdays.What's in it for you?Opportunity to work in a brand-new luxury building as part...

  • Residential Insurance Real Estate Leader

    3 weeks ago

    London, Greater London, United Kingdom Idex Full time

    About the Company This is a rare and prestigious opportunity to join a forward-thinking broker that's heavily investing in expanding its residential Real Estate offering. You'll be part of a world-class operation, benefiting from an exceptional client advisory framework. Here, you'll have the autonomy to craft and execute your strategy, leveraging your deep...

  • Residential Real Estate Solicitor

    2 weeks ago

    London, Greater London, United Kingdom Birchrose Associates Full time

    Residential Real Estate Solicitor or Legal Executive Wanted for Boutique Property Law FirmAbout the FirmWe are collaborating with a distinguished property law firm in London, seeking to add a Residential Real Estate Solicitor or Legal Executive to their esteemed team.This firm represents high-net-worth individuals, property developers, investment funds,...

  • Residential Real Estate Solicitor

    2 weeks ago

    London, Greater London, United Kingdom Birchrose Associates Full time

    Residential Real Estate Solicitor or Legal ExecutiveSpecialized Property Law FirmAbout the FirmWe are collaborating with a specialized property law firm, seeking to add a Residential Real Estate Solicitor or Legal Executive to their esteemed team.This firm represents high-net-worth individuals, property developers, investment funds, corporate tenants, retail...

  • Team Leader

    3 days ago

    London, Greater London, United Kingdom SuperCare Residential Full time

    Job DescriptionJob Title: Team Leader - Residential Operations ManagerJob Summary:SuperCare Residential is seeking an experienced and adaptable Team Leader to manage operations at a new residential children's home. The successful candidate will be responsible for leading shifts, formulating support plans for young people, and fostering their overall welfare...

  • Residential Estate Supervisor

    2 weeks ago

    London, Greater London, United Kingdom Rendall & Rittner Full time

    Join Rendall & Rittner as a Property Operations Manager Are you ready to take on a fulfilling role in property management? Rendall & Rittner, a leading name in Residential Leasehold Property Management, is seeking a Property Operations Manager. This position offers a remarkable opportunity for career advancement along with an attractive compensation...

  • Luxury Residential Estate Manager

    2 weeks ago

    London, Greater London, United Kingdom The Crown Estate Full time

    Position Overview:The Crown Estate is on the lookout for a skilled Residential Property Manager to oversee a distinguished portfolio of premium residential properties. This role demands a professional who can ensure that our residents enjoy exceptional living conditions while maintaining the integrity of our properties.Key Responsibilities:Client Relations:...

  • Estate Operative

    2 weeks ago

    North London, London, United Kingdom Rendall and Rittner Full time

    Exciting Opportunity Alert! Join Rendall & Rittner as an Estate Operative Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for an Estate Operative. This is an incredible career opportunity with a fantastic package. Position: Estate Operative Location: Angel on The...

  • Residential Property Operations Manager

    2 weeks ago

    London, Greater London, United Kingdom Grosvenor Full time

    Position OverviewThis role is situated within the London Estate Property Management Team, dedicated to overseeing our prestigious London Estate in Mayfair and Belgravia. The primary objective of this team is to deliver exceptional customer service that offers value to our clients, enhancing retention, advocacy, and net rental income to ensure a positive...

  • Real Estate Operations Manager

    2 weeks ago

    London, Greater London, United Kingdom BBL Property Recruitment Full time £47,000

    Real Estate Operations Manager - West London (Hybrid) We are collaborating with a well-established, independent, multi-generational family-owned property management firm located in West London. This company boasts a London-centric portfolio that includes a diverse mix of high-quality Residential Management Company (RMC), Right to Manage (RTM), and Freeholder...

  • Residential Property Operations Manager

    2 weeks ago

    London, Greater London, United Kingdom Grosvenor Full time

    Position OverviewThis position is situated within our London Estate Property Management Division, dedicated to overseeing our prestigious estate in Mayfair and Belgravia. The primary objective of this team is to deliver exceptional customer service that ensures value for our clients, enhancing retention, advocacy, and net rental income to achieve a favorable...

  • Residential Property Operations Manager

    2 weeks ago

    London, Greater London, United Kingdom Grosvenor Full time

    Position OverviewThis position is situated within the London Estate Property Management Division, dedicated to overseeing our prestigious properties in Mayfair and Belgravia. The primary objective of this team is to deliver exceptional customer service that reflects value for our clients, enhancing retention, advocacy, and net rental income to ensure a...

  • Estate Operative

    3 weeks ago

    South West London, London, United Kingdom Abbatt Property Recruitment Full time

    Estate Operative required for a modern high end residential development in Battersea: - Gutter & Drains clearing High rise blocks, Clearing cobwebs on canopies and other exterior areas Estate Litter pick & sweeping, Including gate area(Inside and Out)wiping out Stain on walls & patiosLeaves clearing around the bushes and surrounding pavementsBin clearing all...

  • Estate Operative

    3 weeks ago

    City of London, Central London, United Kingdom Abbatt Property Recruitment Full time

    Estate Operative - City of London£11.50-£12.89 p/h *Includes paid break*Flexible shifts We are currently looking for an Estate Operative to join us in 5*, high end residential buildings in and around the City of London on a temporary basis. You will have the luxury of working with one of the largest, award winning property management companies in the city...

  • Residential Estate Surveyor

    2 weeks ago

    London, Greater London, United Kingdom Grosvenor Full time

    Role OverviewThis position is situated within our Property Management Division, dedicated to overseeing our distinguished London Estate. The primary aim of this team is to ensure a robust financial contribution to Grosvenor by delivering exceptional customer service that reflects value for our clients, while enhancing retention and advocacy.Key...

  • Lead Residential Real Estate Team

    2 weeks ago

    London, Greater London, United Kingdom Search Full time

    Position: PartnerExperience Required: 8+ PQEOur client, a prestigious firm recognized in the realm of property law, is seeking a seasoned Residential Real Estate Solicitor to step into a partnership role. This firm boasts a stellar reputation and is well-respected in both commercial and residential property sectors.Specializing in property law, the firm is...

  • Senior Residential Real Estate Partner

    2 weeks ago

    London, Greater London, United Kingdom Search Full time

    Legal 500Position: PartnerExperience Required: 8+ PQEOur client is seeking a highly skilled Residential Real Estate Solicitor interested in a partnership role. This firm is renowned for its exceptional standing in property law and offers a collaborative environment.Specializing in both commercial and residential property sectors, the firm is actively...