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Conference & Banqueting Supervisor

3 months ago

Hayes, Greater London, United Kingdom Marriott International Full time
Job Number
Job Category Food and Beverage & Culinary
Location London Heathrow Marriott Hotel, Bath Road, Hayes, United Kingdom, United Kingdom VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

The London Heathrow Marriott Hotel is currently recruiting for a full time Conference and Banqueting Supervisor to start as soon as possible.

Welcome to our family

As a world-class leader in the travel industry, there's no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities, growth opportunities and the chance to meet people from all corners of the globe.

Perks you deserve

We'll support you in and out of the workplace by offering:
  • Discounts on hotel rooms, gift shop items, food and beverage in over 9,000 properties worldwide
  • Tronc
  • Meals on duty
  • Complimentary Gym and Swimming pool access
  • Complimentary Parking
  • Recognition programs
  • Team-spirited co-workers
  • Encouraging leadership
What you will do
  • Ensure staff is working together as a team to ensure optimum service and that guest needs are met;
  • Assist management in hiring, training, scheduling, evaluating, counselling, disciplining, and motivating and coaching employees;
  • Identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings;
  • Serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process; listen and respond appropriately to the concerns of other employees;
  • Inspect grooming and attire of staff, and rectify any deficiencies;
  • Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment;
  • Respond to and try to fulfill any special banquet event arrangements;
  • Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.;
  • Inspect storage areas for organization, use of FIFO, and cleanliness;
  • Complete scheduled inventories and stock and requisition necessary supplies;
  • Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation;
  • Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
What we're looking for
  • Previous Conference & Banqueting experience
  • A warm, people-oriented demeanor
  • A team-first attitude
  • A gift for paying attention to the smallest details
This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 75 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

You're welcomed here

Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you're important to us. You'll make an impact in your role, and for that, you'll be appreciated and valued.

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels , Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

London Heathrow Marriott Hotel is an exceptional hotel near Heathrow Airport. It has an exciting blend of comfort, convenience and high class service, which makes it an ideal location for business and pleasure. With easy access to London, smartly designed and comfortable guest rooms the amenities make any stay a brilliant and memorable experience. Guests can satisfy their cravings at Carluccio's, our hotel's on-site Italian restaurant, break a sweat at our well-equipped fitness centre or enjoy a rejuvenating swim in our heated indoor pool. With almost 10,000 square feet of sophisticated award winning venue space and expert planning and catering teams, our hotel is an outstanding destination for a business meeting, wedding or social occasion.

What really differentiates this hotel is the people working here. If you join the team you will be part of a warm and welcoming second family who work together to provide outstanding service to our guests. You will be a valued team member who will be offered the opportunity to grow and develop and benefit from being part of the biggest and best hospitality company.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW TreatmentTM.