Program Manager

5 days ago


London, Greater London, United Kingdom eBay Full time

At eBay, we're more than a global ecommerce leader — we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

Program Manager - Maternity Cover Contract

About the team & role

Joining the eBay Fashion team means you play a pivotal role in defining the shopping experience of tomorrow. We are dedicated to creating a personalised journey for our users, integrating innovative solutions that span local and global scales. Our ethos of building, accelerating, and disrupting sets the stage for our ambitions, especially within the luxury and sneakers markets. If you're passionate about making a difference and have a knack for turning challenges into opportunities, your place is here with us.

The Program Manager for the UK Luxury (Watches, Jewellery & Handbags) and Sneakers Category Team is a role responsible for planning, coordinating and tracking a range of projects that for part of our UK and wider European Luxury and Sneakers strategies. This role involves managing high-impact projects and diverse workstreams as well as supporting the Luxury and Sneakers leadership to successful delivery eBay's UK and European Fashion strategy.

What you will accomplish:

  • Strategic Program Leadership: Optimise team bandwidth and focus by streamlining operations and reducing horizontal dependencies. Ensure that team efforts are aligned with business objectives, enhancing overall productivity and impact.
  • Enhanced Customer Solutions: Oversee initiatives such as program validations/vetting and trust enhancements to ensure high standards of customer satisfaction and trust in our luxury and sneakers products.
  • Cross-Functional Collaboration: Work closely with Authentication Operations, Customer Service (GCX), Marketing, Communications, Product, Shipping and Legal teams to drive program initiatives and ensure cohesive strategy implementation.

What you will bring :

  • Proven experience at manager level in program management and operations within the technology or eCommerce sector.
  • Consistent track record of driving strategic initiatives from concept to execution, delivering tangible results.
  • Outstanding communication skills, with the ability to engage and influence stakeholders at all levels.
  • Strong analytical approach, paired with a knack for problem-solving and process optimization.
  • Proficiency in project management tools (e.g., JIRA, Confluence, Google Docs).
  • A passion for fashion, especially luxury and/or sneakers as well as sustainability and the circular economy is highly desirable.

Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

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