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Regular Giving Officer, Mid-value and Telephone Campaigns

2 months ago

London, Greater London, United Kingdom Imperial College London Full time

About the role

Imperial is looking for a Regular Giving Officer (Mid-value and Telephone Campaigns) to join their successful Regular Giving and Legacy Giving team. This is a diverse role with plenty of opportunities for development and learning in a higher education setting, excellent experience if you currently work in the charity sector and would like to expand your knowledge.

The Regular Giving programme seeks philanthropic support from alumni and friends and this role will focus on raising money from telephone campaigns, and donors who are able to give at mid-level. Regular Giving mainly raises money to support students who struggling financially through hardship funds, the bursary and scholarships

What you would be doing

The Regular Giving and Legacy Giving team at Imperial is a high-performing team, with a well-established, successful programme that is looking to implement new strategies to keep growing. This role is vital to continue that success by focusing on two key areas of growth for the team – telephone campaigns and mid-level giving. The post-holder will be responsible for implementing the strategy for these areas as well as the day to day work.

In this role, you will also represent and promote the mid-value giving programme across Advancement building relationships with Faculty fundraisers to ascertain giving opportunities below £25,000.

You will partner with the Regular Giving and Legacy Giving Manager to manage a large portfolio of mid-level supporters using mail and email as well as face to face fundraising. You will be responsible for managing the newly-rolled out mid-level giving club, Imperial Ionic.

What we are looking for

  • Experience of working in or knowledge of mid-value and telephone fundraising
  • Experience of building relationships with a wide range of internal and external stakeholders, including colleagues up to a senior level, alumni and donors
  • Experience of working with databases and/or CRM systems
  • Excellent oral and written communication skills, including a confident, helpful and professional telephone manner
  • Advanced Microsoft Office skills
  • Evidence of strong interpersonal and influencing skills
  • Ability to think strategically, with strong project management skills and a methodical and organised approach
  • Ability to work autonomously, prioritising workload and keeping to deadlines
  • Willingness to travel within and outside of the UK for specific events
  • A flexible approach to working, able to work some evenings and weekends to accommodate alumni and related university events
  • Educated to degree level or demonstration of equivalent relevant work experience

What we can offer you

  • Extensive training and development opportunities
  • Access to an extensive peer network within Higher Education
  • The opportunity to continue your career at a world-leading institution
  • Sector-leading salary and remuneration package (including 38 days off a year)

Further information

This is a full time, open ended role based at our South Kensington Campus.

If you require any further details on the role please contact:

Sacha Anthony at

£45,700 to £55,240 per annum